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02-06-2013 , 06:31 PM
Hi!Is anyone playing from the android application?I have installed it one month now,and i keep geting the same message.''we cannot connect you to the app.contact support for further info''.I did contact support but they cant find a solution.Any other solution?
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02-06-2013 , 08:08 PM
Quote:
Originally Posted by bill303
bingo? anyone hit?

Nope. 92 total cities and 0 bingo cities so far.
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02-06-2013 , 10:43 PM
Quote:
Originally Posted by luadarko
Hi!Is anyone playing from the android application?I have installed it one month now,and i keep geting the same message.''we cannot connect you to the app.contact support for further info''.I did contact support but they cant find a solution.Any other solution?
Check your network hasn't put parental controls on your account. Alot of them do by default, I wasn't able to access 2+2 from my mobile for ages.

If your using wireless and it doesn't work though forget it I'm wrong.
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02-07-2013 , 12:40 AM
max 300 cities so far, no bingo's 0 cash prizes 250 points.

And running absolutely horrible since promo started lol!

still early, lots of time to turn it around!
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02-07-2013 , 03:56 AM
Quote:
Originally Posted by Party_Rep
Hi,

According to French law, the poker room on which fraudulent deposits took place (PMU here - not PartyPoker) have to pay back the banks. The banks will then pay the players. This is what you call "chargeback".
All fraudulent accounts are closed. The only remaining closed accounts have been called, and will be called again if they didn't pick up the phone, to explain the situation.

We cannot reveal the details of any specific accounts but we can confirm again that the amount seized match exactly the winnings against fraudulent players minus the rake paid.

Thanks,

PartyPoker
Yes, so you admit that you have to pay back the banks with the chargeback.
But the banks have already refunded the CC owners, wether you repay back the banks or not.
So don't say you have to seize money from players account in order to pay back the owners of stolen credit cards, it is innacurate. It's wrong anyway, we pay a lot of rake so that we can play in a safe environment, now we have to stop playing against big fishes to avoid being reversed freerolled?

Also, while the first regulars accounts were locked more than 2 weeks ago, the fish/scammer kept on playing until very recently. While let the hacker play when the problem was already identified?

Also, at least one fraudulent account managed to deposit more than 10K into the network. It seems acceptable to let the first 500€ or 750€ (standard CC limit) slip under the radar, but to let the next deposits go undisputed for weeks?

Very shady behaviour from your site.

Winamax, which is a decent room, faced the same problem one month ago.
They reacted against it in a different way. They didn't close any of the regulars account and didn't steal any money. That's why they are number one in the french market. Players trust this room.

I highly doubt the amount you seized matches exactly the winnings against fraudulent accounts because it seems Party doesn't know how to compute the real winnings and losings and is sizing money totally randomly
- most players who won against the fraudulent accounts got more money confiscated than they won
- players who lost against the fraudulent accounts didn't get any money back
- a few lucky accounts, slighty winners, got nothing confiscated
- Not a single player who is a net loser against fraudulent account got reimbursed
- Total money confiscated is well over 100K and the regs are evaluating the amount lost by the fish to be only about 50/60k. Seems like Party is a net winner on this scam. Well done
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02-07-2013 , 06:32 AM
Still waiting on an answer RE this scenario:

Fraudulent Player deposits $10k

Fraudulent player plays 3 Heros A B and C heads up

Fraudulent player wins $2k from Hero A
Fraudulent player wins $2k from Hero B
Fraudulent player loses $14k vs Hero C

Party will then take back how much money from player C?
Party will then refund the $10k to the banks.
What happens to the $4k?
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02-07-2013 , 07:27 AM
I still don't see how can poker room seize winnings from the innocent players?? It's their security department's responsibility to recognize fraud... It's just all wrong.^^

ofc; if they can prove there was some collusion or exceptionaly strange behaviour from other players, than ok, but I don't see anything like that has been said.
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02-07-2013 , 07:52 AM
What a completely terrible decision from Party.

Makes me want to withdraw my money from the site as this could apparently happen to me at any time.
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02-07-2013 , 08:01 AM
Quote:
Originally Posted by MMD
Still waiting on an answer RE this scenario:

Fraudulent Player deposits $10k

Fraudulent player plays 3 Heros A B and C heads up

Fraudulent player wins $2k from Hero A
Fraudulent player wins $2k from Hero B
Fraudulent player loses $14k vs Hero C

Party will then take back how much money from player C?
Party will then refund the $10k to the banks.
What happens to the $4k?
You mean "what happens to the $6k" because party confiscated $16k from player C...
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02-07-2013 , 01:12 PM
for how long is the scheduled maintenance?
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02-07-2013 , 02:38 PM
what maintenance? or better to say: when?

(i haven't got any warning^^)
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02-07-2013 , 04:07 PM
Quote:
Originally Posted by opal
what maintenance? or better to say: when?

(i haven't got any warning^^)
+1

?

Juk
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02-07-2013 , 07:33 PM
i play with wireless internet.any other options that can fix the problems pls?
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02-07-2013 , 07:38 PM
any news on an ios release?
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02-07-2013 , 09:02 PM
Quote:
Originally Posted by Party_Rep
Hi,

The problem should now be resolved.

Thanks

Party Poker
Yes. I recive money. Thanks!
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02-08-2013 , 12:14 AM
Binked South Korea today for $100. Anyone else have any Country's yet?
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02-08-2013 , 05:13 AM
Quote:
Originally Posted by BeenAWhile
Have there been any reimbursements for the missing cards in the december promo that were caused by the constant software issues?
Hi,

Reimbursements have been made however please PM me your username and I will investigate.

Thanks

Party Poker
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02-08-2013 , 05:31 AM
Quote:
Originally Posted by timchuk
any news on an ios release?
Hi,

A HTML5 version of our product is on the roadmap however we can't commit to solid dates just yet, as soon as we can I will communicate this here.

Thanks

Party Poker
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02-08-2013 , 08:40 AM
cashing out from party is gonna take around 5 bussiness days ? Should I send them my ID right now to make it faster ?
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02-08-2013 , 08:50 AM
Quote:
Originally Posted by Deco354
I've two issues.

When I tag a player with a coloured note the selection of colours is displayed at the centre of my screen no matter which table I made the note at. The colours will disappear if another table needs action so it often takes multiple attempts.

Some hands the button disappears.
Am I in the right place for technical support?

Sent from my GT-I9300 using 2+2 Forums
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02-08-2013 , 08:56 AM
Party shares up 20%+ today?!

Juk
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02-08-2013 , 09:28 AM
Party_Rep, seems you've forgotten to answer this:
If I lose $100 to a rogue account, say one that used a stolen credit card, what happens to the money when you catch the thief? Is the money returned to me?
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02-08-2013 , 09:29 AM
Quote:
Originally Posted by yop
You mean "what happens to the $6k" because party confiscated $16k from player C...
Hi,

Our investigations are ongoing and as soon as we have an update from the relevant parties we will share what information we can.

We appreciate your patience.

Thanks

Party Poker
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02-08-2013 , 01:31 PM
Anyone have a country yet ? im not attacking this promo flat out but so far its worth about 4.8% equiv of rakeback for me coming up on 300cities.
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02-08-2013 , 02:27 PM
It's just me or PartyPoker has less tables/players now? ...
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