Hello, my name is Steve Garcia. I'll be assisting you today.

Ryan: Hey Steve

Steve Garcia: Hello Ryan.

Steve Garcia: As previously mentioned it is not terminated.

Steve Garcia: Is an on-going offer.

Ryan: Okay, so is data being recorded right now

Ryan: Or should I be playing cash games in the mean time

Steve Garcia: You got it.

Ryan: So if I play eventually the data will show up?

Steve Garcia: Correct.

Ryan: Is there a time frame sir?

Steve Garcia: We are finishing updating our data base, I would say within 24 hours.

Ryan: Okay, thank you for your time Steve.

Steve Garcia: Please give me a moment to look into this...

Ryan: ???

Steve Garcia: Ryan are you still there ?

Ryan: Yes

Steve Garcia: I just got an email about this offer it is not longer available, we are updating the information on the website.

Steve Garcia: Yes, the information was just updated, My apologizes http://www.carbonpoker.ag/promotions...aderboard.html

Ryan: Okay thanks, have a good day.

Steve Garcia: Same to you !

Steve Garcia: Thank you for chatting with us today. If you've got a moment, please click here; we'd really appreciate your feedback.

I got restricted to 4 a few weeks ago and have been playing mostly MTTs(but also play HU cash) and I know of a few others that only play MTTs and have been.

Kind of funny I only came to the thread to see if they ripped anyone else off to start June (since they also do the first of the month) and sure enough!!

Enjoy getting restricted, banned, waiting 3 weeks for checks, paying outrageous rake, and getting nothing back for it! Maybe next month they'll handicap winning players to start with half the chips in MTTs & SNGs? So glad I finally got all my loot off of here.

Such a scum site.

Edit: Stryker you're an idiot for arguing with the live chat reps lol. They literally have no clue what's going on about anything except the absolute basics, especially at 3 am when the actual site employees aren't working. Not to mention only huge d bags argue with customer service reps anyway.

Anyone ever get randomly disconnected and have to restart the software?

merge mergin hard

bwahaha read this lol'd
Is this real?
What scumbags.

+1

Cashed out after finishing tonight. Left a few bucks in there to mess around with because I can play on a mobile device.

GG Merge

GG Taco

lvcjarrett, did you disconnect? is see you in 11th of the sunday big ticket, but you are insta folding utg and in all spots? strategy? not used to this big of tourney?

just going to assume you died lvc or are just sitting out b/c of the 1 mirrion stack to your right when you have 150k , and just folding to the final table if possible. sucks to not see you go for the win bro.

its gonna be hilarious if they run the 2-a-day freeroll with 2 people because no1 else could register because the promotion page has been down all day.

lol at this guy who had 1.9 million chips with 20 people left in the sunday big ticket and 3 times as much as 2nd place, and then he bombs down to 200k with 4 left. he's gonna cry to his mummy tonight. coulda folded to top 4 lol.

* meant 14 left

In the past that same name 'Ivan' was a smartass with me and made me feel like I was inconveniently bothering his night. I asked if it's against their terms and conditions for someone to intentionally time bank (HU SNG) and he was extremely defensive and told me it's their time bank and not my right to stop my opponent from doing what he wants and 'how would you like it if you're told how to play?' I just closed chat and didn't even reply to him as it was obvious he had his feathers ruffled over literally one question (which I asked respectfully).

They probably don't like their jobs but obviously that's not an excuse for them to behave in a disrespectful manner.

At any rate, don't let it ruin your night. Odds are they're miserable people in general and are hating life more than you ever could.

Ivan.is.a.straight.douche.

its not great that the big satty got changed, but is it that big of a deal? it overlayed basically every day that i can remember, sometimes by a large amount, they could have removed it instead.. if a 1bb stack is messing up your game that badly, you might have bigger problems

Look Ivan might be kind've a douche but he does a helluva job! Have to respect him.

No we don't.

I'm still not able to opt into any of the monthly promos.

lol merge

Me too, this is the response I got from support

"I'm sorry for that situation; our IT department is working on this and we expect to have the Player Admin working in a few days.

If you want to participate in any of the promotions please continue to play in the required games as it's required by the rules of the promotion and contact us once it's working for the Managers to take a decision in your case.

Please accept our apologies for the inconveniences caused."

thx for the heads up nyr

Ditto here. Error message when trying to activate "Happy Hour"

+1

Not that I'd expect any different... but its so absurd that certain players have table restrictions and others don't. Sitting there yesterday, missing satellites and tournaments I would have played while I see other reg's pre registered in every tournament all night.... Change the limit to 6 tables, and enforce it on EVERYONE

Matt, intuitive, and myself are taking this week off as a form of protest against them taking away the leaderboard. The 3 of us combined easily rake them 5k+ in a week so having them lose that money will hopefully make them reconsider their ideas. I encourage other sng grinders to do the same.

Good I'm tired of you kicking my ass.