Quote:
Originally Posted by p2 dog, p2
Checks bounced but we bounced back
Sooooo, i was notified today by bookkeeping at my bank that my check bounced. I got the check number and the amount and relayed this to Aced. Carbon poker replied saying the following: Please accept our most sincerely apologies for any inconvenience caused.
In order to review your inquiry and issue a new withdrawal, we kindly request a copy of the stamped check or a notification letter from the bank on why the check cannot be clear. We will check with our processor and the proper department, as soon as we get an update we will let you know.
We do appreciate your cooperation and patience.
At the beginning they make it out to be my fault, like i need to provide evidence, lol. Toward the end of the email they say they will look into it, so they better get this right asap because this is BS if they are making me put in the time labor to resolve this