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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

06-16-2012 , 06:17 AM
Quote:
Originally Posted by d3 fact0
I have a suggestion:

since MG/WU is the only fool proof deposit method for the U.S. players, I think it would be great if Intertops adopts the same policy as many of the other poker skins that accept U.S. players, i.e. reimburse MG/WU deposit fees!
D3,

As great as I think it would be to give back the fees for WU most rooms stopped doing that a while ago. More importantly though your statement is incorrect. I have never been declined with any visa I use including my chase debit.

For any US players having problems depositing via Visa go to Chase and get their Visa gift card it works.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 06:42 AM
Quote:
Originally Posted by Serge28
Intertops Rep nor Intertops support have been able to answer inquiries regarding debit card nor UKash for weeks now despite my daily attempts. It's pretty pathetic.
Serge the debit Card has been fully explained on a earlier post. Intertops has it set up so when you hit info about the card it takes you to an email link (payments@intertops.eu) which gives you the rest of the Info. Yes it would be nice to have phone or live chat know what they know but it's a brand knew option and It's not like Intertops didn't know it's just the specific part of Intertops knows which they should. I'm pretty stoked at the idea of having a withdraw in 48 hours direct to your card.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 06:55 AM
Quote:
Originally Posted by Sirmixalot
D3,

As great as I think it would be to give back the fees for WU most rooms stopped doing that a while ago. More importantly though your statement is incorrect. I have never been declined with any visa I use including my chase debit.

For any US players having problems depositing via Visa go to Chase and get their Visa gift card it works.
The two primary Merge skins I play on, both reimburse wu/mg deposit fees. One does it for on $50+ deposits, and the other on $200+ deposits. Also, Bovada reimburses on $300+ deposits.

Personally I don't care about the reimbursements b/c I hardly ever have to deposit. But I think for a recreational player it's kind of an extra incentive.

With all the horror stories around with people getting fraudulent charges on their CCs and DCs, many just don't feel safe using their personal cards to deposit onto offshore sites.

How much is the Chase prepaid Visa?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 11:54 AM
I just downloaded Intertops as I thought it was one of the ones people in NY could use but it says my state isn't accepted. Is something wrong or was I misinformed?

My journey to find a halfway reputable place to play poker isn't going well :/
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 01:22 PM
is rakeback not paid daily anymore?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 01:39 PM
Quote:
Originally Posted by Duke0424
is rakeback not paid daily anymore?
It is, but 2 weekends ago they did not pay me on Sat and Sun and when they paid on Mon they included the missed payments. So far today I have not been paid.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 01:47 PM
Quote:
Originally Posted by mgftp
I just downloaded Intertops as I thought it was one of the ones people in NY could use but it says my state isn't accepted. Is something wrong or was I misinformed?

My journey to find a halfway reputable place to play poker isn't going well :/
When Lock took over the network they changed the blocked states but I believe Intertops always had a different blocked list compared to Cake. Obviously Intertops has not changed their list in their client in regards to NY and I have no idea if they have any plans to do so.

I suggest you PM the rep here and see what's up.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 02:12 PM
Got paid RB today as usual at 12:00 GMT -6
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 02:47 PM
Quote:
Originally Posted by LT22
Got paid RB today as usual at 12:00 GMT -6
+1
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 03:59 PM
Quote:
Originally Posted by Sirmixalot
Serge the debit Card has been fully explained on a earlier post. Intertops has it set up so when you hit info about the card it takes you to an email link (payments@intertops.eu) which gives you the rest of the Info. Yes it would be nice to have phone or live chat know what they know but it's a brand knew option and It's not like Intertops didn't know it's just the specific part of Intertops knows which they should. I'm pretty stoked at the idea of having a withdraw in 48 hours direct to your card.
I e-mailed payments@intertops.eu. No response. I e-mailed support@intertops.eu. No response. I PM the rep on here. No response.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 03:59 PM
Is there anyway to see your account history?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 04:00 PM
I see the balance section....but that doesn't have everything. Is there like a page I can go to that has it ALL?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 07:20 PM
Quote:
Originally Posted by d3 fact0
also, you can see the actual payments if you go through the main sportsbook page, my account, history, etc... RB is paid in $10 increments.
Here ya go
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 10:36 PM
Quote:
Originally Posted by d3 fact0
The two primary Merge skins I play on, both reimburse wu/mg deposit fees. One does it for on $50+ deposits, and the other on $200+ deposits. Also, Bovada reimburses on $300+ deposits.

Personally I don't care about the reimbursements b/c I hardly ever have to deposit. But I think for a recreational player it's kind of an extra incentive.

With all the horror stories around with people getting fraudulent charges on their CCs and DCs, many just don't feel safe using their personal cards to deposit onto offshore sites.

How much is the Chase prepaid Visa?
$3.50
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-16-2012 , 11:18 PM
Quote:
Originally Posted by RikaKazak
I see the balance section....but that doesn't have everything. Is there like a page I can go to that has it ALL?
You can log into your account on the Intertops website. Then go to the sportsbook section. As they are a sportsbook all your account info is kept there including poker. On the upper left you will see "account", click it. I believe you are looking for "account history".
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 07:08 AM
Hi

You will have to send me a PM when the time has run out and I will fix it. Can't do it now and therefore you will not get a confirmation of that sort now.

Best regards,

The Intertops Poker Team

Quote:
Originally Posted by guitarizt
I know. I just wanted to make sure they actually fix it because there seems to be some miscommunication between the reps on here and the reps in live chat support for intertops. There's no way I can clear the bonus in 30 days but I can clear it in 90 days. It doesn't hurt just to get some confirmation that someone has changed it from 30 days to 90 days.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 07:10 AM
Hi

Yes that should trigger it but if you have problems with it please PM me about the issue. Please do not forget to add your Intertops username in that case.

Best regards,

The Intertops Poker Team


Quote:
Originally Posted by GTM13
can you apply the deposit bonus if you fund your account this way?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 07:14 AM
Hi

Sure you can get rakeback on Intertops! If you have a rakeback account on Cake then you must have been inactive (not even logged in) on that account for at least 90 days. After that you can email or PM me and I will set your Intertops account on rakeback.

Best regards,

The Intertops Poker Team


Quote:
Originally Posted by iSpitHotFire
Oh I have a rakeback account on Cake. I was told I could get rakeback still on Intertops and not Lock, but I guess this isn't the case. So I'm stuck with VIP then?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 07:18 AM
Hi

Yes, players that use the code after we fixed the bug will have the promised 90 days from the start.

Best regards,

The Intertops Poker Team


Quote:
Originally Posted by guitarizt
I deposited to intertops today and it gave me 90 days to clear the initial deposit bonus by default.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 07:23 AM
Hi

We have answered the questions regarding UKash in an email to you Serge.

Best regards,

The Intertops Poker Team


Quote:
Originally Posted by Serge28
I e-mailed payments@intertops.eu. No response. I e-mailed support@intertops.eu. No response. I PM the rep on here. No response.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 07:25 AM
Hi

Go to the Intertops poker homepage (www.intertops.eu/poker) and log-in. When logged in click ‘My Account’ in the top right corner and you will be redirected to your sportsbook account (this is your main account for all three Intertops products). You will be able to see four options: Account Balance, Account History, Account Settings and Account Bonus Scheme.

Best regards,

The Intertops Poker Team


Quote:
Originally Posted by RikaKazak
Is there anyway to see your account history?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 01:11 PM
Quote:
Originally Posted by Intertops Poker
Hi

We have answered the questions regarding UKash in an email to you Serge.

Best regards,

The Intertops Poker Team

That's just a lie. I called your support and was told that UKash was an available method for US players to cash out but, for whatever reasons, I was being singled out and couldn't use it. I asked why that was the case. No one could tell me.

All you said is that I couldn't use UKash since I didn't deposit with it. Obviously, I didn't deposit with it! On Intertops cashier it says that US players are not allowed to deposit with it but are allowed to withdraw with it. After I called you out on it, I have been ignored. All my inquiries regarding the reloadable debit card have been ignored as well.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 01:17 PM
It's highly unlikely (99.999999999%) you can use Ukash from the US. Also, it clearly says on the cashier page "Intertops reserves the right to refuse withdrawal requests from specific countries and/or states." for ukash.

You're making a big deal out of nothing b/c as I said above there's very little chance you can use ukash from the US.

Edit: Confirmed, took me ~2 mins to look at the Intertops cashier page and the ukash website


Last edited by LT22; 06-17-2012 at 01:23 PM.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 03:23 PM
Quote:
Originally Posted by LT22
It's highly unlikely (99.999999999%) you can use Ukash from the US. Also, it clearly says on the cashier page "Intertops reserves the right to refuse withdrawal requests from specific countries and/or states." for ukash.

You're making a big deal out of nothing b/c as I said above there's very little chance you can use ukash from the US.

Edit: Confirmed, took me ~2 mins to look at the Intertops cashier page and the ukash website

I have been in contact with both UKash and their UKashOut affiliate. You can use UKashout service in US. And I understand that Intertops reserves the right to refuse this cashout method. I simply wanted an explanation as to why I was rejected for it. I still don't have it.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
06-17-2012 , 04:23 PM
How do you stop pop ups? I'm trying to concentrate at a table, and some announcement about a guaranteed tournament keeps popping up and blocking my view of the table.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
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