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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

07-25-2013 , 10:40 AM
Hey intertops customer service....
Will I be able to log in this sunday?
If not I'm selling off my roll today and saying goodbye Tops!
#sadplace #bannedonsundays
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
07-25-2013 , 11:29 AM
Quote:
Originally Posted by Intertops Poker
Hi

To counter the recently dramatically increasing number of chip dumping incidents, we have implemented a new security procedure.
All winnings are being reviewed by the network security before they are authorized and credited to the player’s account.
This causes a delay between cashing out of a table / winning a tourney and the accounting process.

We are sorry for the inconvenience, but we have to take some kind of action to ensure we can still offer our service to our true customers in the future.

@Auto re-buy / Auto top-up

I was able to reproduce the auto-rebuy "bug" that makes you sit-out.
Networks QA team is looking into this right now.

However my auto top-up works as it should. If it does not work for you, please >>email<< me a screenshot with the client's auto rebuy / top up options and your acc details.

Best regards,
The Intertops Poker Team
This doesn't make much sense. Why would MTT winnings have to be reviewed before payout? In regards to cash games why don't you just review a players history prior to processing their cashout? There's no way you guys are going to review every gaming transaction immediately after it takes place - that's very ineffective and a poor use of resources. This is a very ineffective strategy you are implementing here and there's a reason bigger sites don't do it this way.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-25-2013 , 11:43 AM
Quote:
Originally Posted by Number1Hater
will there be a reload bonus next month?
Yes, early in August according to a marketing piece I got via snail mail.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-25-2013 , 04:46 PM
Quote:
Originally Posted by Number1Hater
will there be a reload bonus next month?
There's always one for poker (sometimes two). I'd be shocked if there isn't one next month.

Quote:
Originally Posted by Number1Hater
its super annoying when u get stacked, and ur left with like $2 the next hand, and your dealt AA...
I hate that sooo much.

Quote:
Originally Posted by MarkoPolo
Yes, early in August according to a marketing piece I got via snail mail.
You sure it was the poker reload bonus? It wouldn't be normal for them to have it planned out and mailed this early. It's likely a casino or sportsbook bonus you're looking at.

--
Kahn
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-25-2013 , 06:40 PM
Quote:
Originally Posted by kahntrutahn
There's always one for poker (sometimes two). I'd be shocked if there isn't one next month.



I hate that sooo much.



You sure it was the poker reload bonus? It wouldn't be normal for them to have it planned out and mailed this early. It's likely a casino or sportsbook bonus you're looking at.

--
Kahn
I'm 99% sure. It was a poker marketing piece on all their summer promos I got it a few weeks ago. It will be in early August and a 50% reload.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-25-2013 , 10:24 PM
I got an snail mail offer also a couple of weeks ago and it was for Memorial Day. There was a flyer in there that said something about a bonus for each month and the FPP race.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-25-2013 , 11:51 PM
Quote:
Originally Posted by Intertops Poker
Hi

To counter the recently dramatically increasing number of chip dumping incidents, we have implemented a new security procedure.
All winnings are being reviewed by the network security before they are authorized and credited to the player’s account.
This causes a delay between cashing out of a table / winning a tourney and the accounting process.

We are sorry for the inconvenience, but we have to take some kind of action to ensure we can still offer our service to our true customers in the future.


Best regards,
The Intertops Poker Team

How about you guys just leave Revolution and join WPN?
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 01:13 AM
More slashes to the guarantees tonight, was too tilted to even start a sesh. Oh well, there's always the cashout button I guess.

They even cut guarantees on tournaments that very rarely have an overlay, gg Revo...
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 03:12 AM
Quote:
Originally Posted by TheTrolley
Will there be MTT players locked out again on Sunday?
No.

Quote:
Originally Posted by SNGplayer24
This doesn't make much sense. Why would MTT winnings have to be reviewed before payout?
True, that doesn't make sense.
That's why MTT winnings are not being reviewed. It's cash games and SNGs only.

Quote:
Originally Posted by SNGplayer24
In regards to cash games why don't you just review a players history prior to processing their cashout? There's no way you guys are going to review every gaming transaction immediately after it takes place - that's very ineffective and a poor use of resources. This is a very ineffective strategy you are implementing here and there's a reason bigger sites don't do it this way.
Reviewing cashouts only would be very effective if we would disable the user to user option.


We knew that the latest changes wouldn't go down particularly well, but if we want to continue offering our service to our poker customers, we have to make arrangements that ensure our poker room is not turning into a losing game.

Best regards,
The Intertops Poker Team
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 03:33 AM
Quote:
Originally Posted by AirborneSapper9845
How about you guys just leave Revolution and join WPN?
+1
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 04:10 AM
Lol just when u think you've seen everything some new small irritation comes along. I get why tops is doing this, its just funny how much of a trainwreck the whole network has become.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 04:46 AM
^^ I don't see this as much of an irritation. I think it's just Intertops being proactive. At least they announced this - other skins on Revolution wouldn't have done that (and you know who I mean). Yeah, it sucks to wait a bit. But Tops seems to have been all about doing this cautiously and not balls to the wall like other companies who only cared about making the most money as possible before their eventual (or coming) collapses.

WPN needs to get their MTT schedule into the conversation. Even with Rev's dwindling GTD's, they still offer a better range of tourneys. Oddly enough, Tops seems better suited for Merge - as long as they could keep their independent cashier and limited P2P trading kind of like Pokerhost does.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 04:59 AM
Why exactly are sngs 6 max and fr being reviewed exactly?
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 05:22 AM
Quote:
Originally Posted by AirborneSapper9845
How about you guys just leave Revolution and join WPN?
only hope for the poker room imo.


"Any man who tries to be good all the time is bound to come to ruin among the great number who are not good"
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 07:47 AM
Quote:
Originally Posted by Intertops Poker
No.



True, that doesn't make sense.
That's why MTT winnings are not being reviewed. It's cash games and SNGs only.



Reviewing cashouts only would be very effective if we would disable the user to user option.


We knew that the latest changes wouldn't go down particularly well, but if we want to continue offering our service to our poker customers, we have to make arrangements that ensure our poker room is not turning into a losing game.

Best regards,
The Intertops Poker Team
Why not just review user to user transfers prior to being approved and processed? Surely spending time reviewing cashouts and p2p transfers has to be less time consuming then reviewing all winnings as they come off the table.

I also think you should be banning and confiscating funds from chip dumpers, if you're not already.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 08:16 AM
Greetings, I am a weeknight sitngo grinder. I would love to play MTT on Sundays but noticed that I have trouble freezing up pretty often (3-4pm to 7-8pm). One of the annoying things when multitabling 6-9 tables is that there are little pop up windows that pop up on Sundays. These windows announce the two pro bounty KO tournaments. I emailed support asking if there is a way to turn off these windows since I believe this is one of the reason I freeze up. Support only denied a $500 Pro elite tournament existing. Any tips or ways to turn of these annoying POP UP Windows? Otherwise I have to avoid playing on Sunday at peak times which is no fun.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 11:13 AM
Yes I realize this is my first post.. I stay away from trolls ^_^

wabo you are correct. The pop ups on all Revolution skins on Sunday cause my skin as well as everyone else I know to crash. Yet nothing is ever done about it. Furthermore, the reduction of guarantees is a discouraging to play on revolution.

As for the intertops rep chiming in about mtt players having their accounts frozen thats hogwash. Mine was frozen for two days. Intertops rep told me they were reviewing my account. I have never played cash game on sng. So that statement is obviously a lie. Some truthful transparency would be nice imo.

As for the normal schedule, Revo took off 15-20% of all mtts and lowered the grtd by 30%< in 75% of mtts remaining.. makes sense right??
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 12:33 PM
Quote:
Originally Posted by Intertops Poker
True, that doesn't make sense.
That's why MTT winnings are not being reviewed. It's cash games and SNGs only.

Best regards,
The Intertops Poker Team
Except I got 2nd in the 15 rebuy last night and got no money in my account. I chatted with support and they told me it would be reviewed, took like 1.5 hours for me to get the money :O

Edit: at the MTTs gtds getting raped and losing the nightly 109 big sadface right there.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 01:14 PM
With regards to the lowered MTT schedule/gtds why can't revolution make their tournaments re-entry? WPN almost always beats their guarantees by having re-entry. They charge rake each time which sucks, but I'd take that and a bigger schedule/possibility to re-enter than a much lesser schedule. Seems to make sense for Revo as they are able to make more in rake and should be able to beat their gtds.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 01:21 PM
Quote:
Originally Posted by Ra1s3nPr3y
As for the normal schedule, Revo took off 15-20% of all mtts and lowered the grtd by 30%< in 75% of mtts remaining.. makes sense right??
ya not looking good for the future of intertops
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 01:28 PM
Really annoyed that it takes 4 business days to process a check and only 7 days after the check is processed (not after I requested it) can I request another one making it really a 3k/2 weeks not 3k/1 week max.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 02:53 PM
Quote:
Originally Posted by FearToxin90
Really annoyed that it takes 4 business days to process a check and only 7 days after the check is processed (not after I requested it) can I request another one making it really a 3k/2 weeks not 3k/1 week max.
I really feel bad for you that you can only make $78.000 a year on Intertops. donkey
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 03:16 PM
Quote:
Originally Posted by FearToxin90
Really annoyed that it takes 4 business days to process a check and only 7 days after the check is processed (not after I requested it) can I request another one making it really a 3k/2 weeks not 3k/1 week max.
There are other methods to cash out quickly and you can use P2P as well. It also does not take 4 business days to process on avg. 4 days is pretty much the maximum... 2 is much more common for me and all of our client data.

Quote:
Originally Posted by JonathanFisk
More slashes to the guarantees tonight, was too tilted to even start a sesh. Oh well, there's always the cashout button I guess.

They even cut guarantees on tournaments that very rarely have an overlay, gg Revo...

Yes, this is very discouraging and it annoys me to no end that Lock has come in and caused such devastartion to this network

Quote:
Originally Posted by NoChopNinja
Lol just when u think you've seen everything some new small irritation comes along. I get why tops is doing this, its just funny how much of a trainwreck the whole network has become.

With 60%+ differences in the trading threads between Intertops and Lock/JuicyStakes/Cake vigs, it's not hard to see why Intertops has to put up with all this BS chip dumping.


Quote:
Originally Posted by mcc3504
ya not looking good for the future of intertops
Intertops will be fine either way. Revolution however isn't on such firm footing...


--
Kahn
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 03:21 PM
The auto-rebuy glitch is killing me. Get stacked in SB, don't even get to play my button...no wonder why yesterday sucked.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote
07-26-2013 , 03:23 PM
Auto-top up not working is the most tilting thing ever.
[Intertops Poker] Ex-Official Support &amp; Promotions Thread Quote

      
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