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08-23-2016 , 07:02 PM

#1376

Bishop22

veteran

Join Date: Oct 2005 Posts: 2,784

Quote:

Originally Posted by MF15

Apologize in advance for long post--
Haven't had any issues with betonline for couple years until last weekend. Go to make a deposit with credit card I have used before and I get a message telling my deposit is pending and will be proved upon confirmation. Go to live chat and they tell me the processor was transaction as declined. Tells me bank won't actually process the transaction. Two days later... Transaction went through fine, bank processed transaction. Send email--response is I just need to show that the transaction has been approved and is no longer pending. Send that documentation in. Couple days go by... They respond by saying they will now need a full bank statement. So it's been over a week of them giving me the runaround. At this point just gotta wait 2 weeks till I can get this months statement.

So I then ask for them to confirm that my documentation is in order for me to withdrawal and wanna make sure that I won't have to wait the 7 business days following a credit card transaction to withdrawal. Since it will be over a month before the funds even hit my account. The response I get is "The one time rollover is in case you want to request a payout and you didn't request a bonus." What?? I have to wait 7 days because I didn't request a bonus... That makes no sense. I have no requested a bonus just for this reason.

Not sure what is going on with them, but I would be very wary of making any deposits on this site rn. I will post screens to follow.

No need to post screenshots, sites need to protect themselves against charge-backs since they have no legal recourse to collect the funds in that case. Totally reasonable requirements, support is just not the greatest in communicating them. If you don't want to deal with the credit card requirements find another deposit method. This is an A+ rated sportsbook that processes cashouts often with hours, nothing to worry about.

Quote

08-23-2016 , 07:13 PM

#1377

MF15

enthusiast

Join Date: Sep 2013 Posts: 51

Quote:

Originally Posted by Bishop22

Not gonna be chargebacks a month later. Essentially what they are saying is I would have to wait a month until I can get my statement. Then wait another 7 days. What chargeback would occur in that 7 day time frame? I don't have an issue with waiting the 7 days following a credit card deposit. My problem is having to wait 7 days after waiting 30 days. That 30 days should cover the 7 day threshold. The only reason it wouldn't is they hope I lose it.

Quote

08-24-2016 , 11:30 AM

#1378

iHomer

enthusiast

Join Date: May 2014 Posts: 57

Quote:

Originally Posted by iHomer

Regarding fees, is it cheaper for someone with a € bank account to withdraw via bank wire or withdraw via neteller to neteller $ and then send it from there to the € bank account?
I heard that neteller kinda rips you off with their exchange fees.
Other option would be a € Skrill account, but I don't think that this one is the best.

push

Quote

08-24-2016 , 05:35 PM

#1379

Fulzgold

veteran

Join Date: Oct 2007 Posts: 3,213

Any feedback on ATM option for withdrawals? Does anyone know if it works as an actual debit card for POS purchases anywhere, or is it cash withdrawal only?

Quote

08-25-2016 , 01:39 AM

#1380

JarrodTavares

newbie

Join Date: Jun 2016 Posts: 22

MTT payouts are awful. Tonight in the 7.5k gt($11), 384 entries/404 rebuys/266 addons and only 15 people payed out...that's insane...

Quote

08-25-2016 , 02:28 AM

#1381

Wheel Gunner

temp-banned

Join Date: Feb 2006 Posts: 922

My BetOnline software suggestions:

1. Change the full ring NLHE cash tables to 9-max, they're currently 10-max (This may be difficult as programming changes would be needed).

2. Enable the 6-max .02/.04 tables. (It looks like someone forgot to press a button of some kind as this is the only limit where 6-max is not offered.)

Quote

08-25-2016 , 02:37 AM

#1382

Obligation

stranger

Join Date: Aug 2016 Posts: 2

Quote:

Originally Posted by JarrodTavares

MTT payouts are awful. Tonight in the 7.5k gt($11), 384 entries/404 rebuys/266 addons and only 15 people payed out...that's insane...

Yea, I just looked that up also. I wonder if the 'Special' part of that tourney is the 15 players paid max. The one scheduled for tomorrow has 15 players paid showing. I'd hate to be the 16th player in that one lol.

Quote

08-25-2016 , 07:05 AM

#1383

Bishop22

veteran

Join Date: Oct 2005 Posts: 2,784

Quote:

Originally Posted by Fulzgold

Any feedback on ATM option for withdrawals? Does anyone know if it works as an actual debit card for POS purchases anywhere, or is it cash withdrawal only?

Cash only, there are no legit symbols on it (e.g. Visa). Fees are pretty steep but not ridiculous, inside the US at least. I posted about the fees earlier in the thread but I haven't used it in a long time since I've switched to BTC.

Quote

08-25-2016 , 09:46 AM

#1384

Whitelextown

adept

Join Date: Jan 2011 Posts: 864

Quote:

Originally Posted by Obligation

I totally agree to this. Overlay doesn't happen on BOL and I think a complete MTT restructure is in order when things settle down in a couple of months after the new software has died down a bit.

The GTD games need to be highlighted more and raise the GTD up a bit. They seem to double after rebuys/addons etc. Overall, i have been enjoying BOL.

Quote

08-25-2016 , 10:13 AM

#1385

IWishIWas

grinder

Join Date: Sep 2010 Posts: 484

Quote:

Originally Posted by Wheel Gunner

The software that they bought used 10 handed seats for full ring. I'd imagine its not super hard to fix but they just haven't.

Quote

08-26-2016 , 03:48 AM

#1386

blizter

newbie

Join Date: Jun 2014 Posts: 39

I have grinded about 50% of my current reloadbonus (BOL) and I need some spending money. Do I get new reload bonus if I cashout now and make new deposit before next month?

Quote

08-26-2016 , 05:00 AM

#1387

MeleaB

See my Commercial Software thread

Join Date: May 2012 Posts: 5,414

Quote:

Originally Posted by MeleaB

I just spoke with Live Chat and it appears they do actually charge a 6.951% fee for deposits despite claiming their processing fee is only 6.5%. (Their Deposit Rules state that "[the player] will be responsible for reimbursing the company 6.5% of the total amount processed at the time of deposit" which is correct- although a little misleading- yet their representatives claim their processing fee is 6.5%- which is incorrect.)

I was shocked to hear they charged 6.5% for BitCoin deposits, but knowing it's actually just shy of 7% I'm now an extra half-percentage shocked.

I emailled their management to see what they would say, but at the very least can we refer to it in this thread as a 7% fee!?

-----------

Kieffer: Thank you for contacting Live Chat Service. How may I assist you today?

Kieffer: Hi Mike

Mike: If I deposit $100, how much am I charged? And how much do I receive in my account?

Kieffer: Ok if you deposit thru a card it will be a 6.5% processing fee

Mike: So, if I deposit $100, how much will my account balance show?

Mike: Do I receive $93.50? Or do I receive $100 (but get charged $106.50)

Kieffer: Correct you will have $9.50

Mike: I presume you mean $93.50.

Kieffer: After the 6.5% processing fee, deposit $100.00 your balance will be $93.50

Quote:

Originally Posted by Whitelextown

I am being a bit extreme but just trying to prove a point. It's not right. 6.5% fee to deposit using Bitcoin? Ok I hadn't even crossed the path of another fee. A withdrawal fee of 2%.

So if you are ok to do a 500.00 and burn 46.25 bucks that goes to Betonline for their effort of giving you a wallet on the site and then charge you rake and tourney fees and say you do withdraw back and double your deposit withdrawing 1k you withdraw with Bitcoin and you pay another 20.00 so in all total in just fees (not including rake and tourney fees) you pay BetOnline 66 bucks.

So hopefully you are mining your Bitcoin because if you use a bank account tied to Circle or coinbase and worst using local bitcoins to find your Bitcoin don't forget to add that fee to. It could be possible to get in cheaper with paying for your deposit via credit card.

Sent from my iPhone using Tapatalk

It's actually worse than you think because, as my earlier post mentioned, their real deposit charge is 7%, not 6.5%. It pisses me off more than it should do!

Quote

08-26-2016 , 08:12 AM

#1388

morphingbuildups

adept

Join Date: Apr 2013 Posts: 1,130

how long is Express Check taking for people? How about Western Union?

Quote

08-26-2016 , 03:14 PM

#1389

Fulzgold

veteran

Join Date: Oct 2007 Posts: 3,213

Quote:

Originally Posted by morphingbuildups

how long is Express Check taking for people? How about Western Union?

Express check has been < 7 days every time, over a sample size of 5 checks or so. Average around 5 days.

Haven't done WU but MG twice has been < 48hrs (!)

Quote

08-26-2016 , 04:15 PM

#1390

Fossilkid93

Carpal \'Tunnel

Join Date: May 2012 Posts: 14,381

Quote:

Originally Posted by blizter

I have grinded about 50% of my current reloadbonus (BOL) and I need some spending money. Do I get new reload bonus if I cashout now and make new deposit before next month?

They told me that you aren't even able to cashout unless you completely clear the bonus or the bonus expires.

Quote

08-26-2016 , 07:00 PM

#1391

morphingbuildups

adept

Join Date: Apr 2013 Posts: 1,130

Quote:

Originally Posted by Fulzgold

Express check has been < 7 days every time, over a sample size of 5 checks or so. Average around 5 days.

Haven't done WU but MG twice has been < 48hrs (!)

Thanks, how much is the MG fee? I'll prolly w/draw about $500, I know about the $50 Free Friday too.

Quote

08-27-2016 , 12:38 AM

#1392

NoLimitFD

journeyman

Join Date: Feb 2014 Posts: 228

Anyone know how to resolve that?

At first it didn't show up in poker and then I transferred it from the Sportsbook.

I decided I'd just rather withdrawal from the site. But when I go to the cashier it goes to the website but shows 0.00 in my account. How do I withdrawal from my poker account?

It doesn't say pending or anything. I didn't deposit that long ago but it should still show up.

Quote

08-27-2016 , 01:44 AM

#1393

Crysan

grinder

Join Date: Nov 2007 Posts: 447

Quote:

Originally Posted by Fossilkid93

They told me that you aren't even able to cashout unless you completely clear the bonus or the bonus expires.

Yeah, but he's asking if after withdrawing he can activate a new bonus that is on offer now til end of this month.

Quote

08-27-2016 , 01:47 AM

#1394

Crysan

grinder

Join Date: Nov 2007 Posts: 447

Quote:

Originally Posted by NoLimitFD

In the client go to cashier tab and "transfer to sportsbook"?

Quote

08-27-2016 , 02:47 AM

#1395

Fossilkid93

Carpal \'Tunnel

Join Date: May 2012 Posts: 14,381

Quote:

Originally Posted by Crysan

Yeah, but he's asking if after withdrawing he can activate a new bonus that is on offer now til end of this month.

It's a moot point b/c he is not allowed to cashout at all, unless I read his post wrong and his bonus is no longer active.

If he is eligible to withdraw now, then yes he could activate the new bonus.

Quote

08-27-2016 , 05:45 AM

#1396

Crysan

grinder

Join Date: Nov 2007 Posts: 447

Quote:

Originally Posted by Fossilkid93

Ofcourse u're able to cashout at any time, it just terminates the rest of the bonus that u haven't cleared.

Quote

08-27-2016 , 10:34 AM

#1397

Fossilkid93

Carpal \'Tunnel

Join Date: May 2012 Posts: 14,381

I asked this exact question 2 weeks ago b/c I was wanting to terminate an active bonus and redeposit for a new one. Unless I was given false information, here was their response:

Quote:

Thank you for contacting us.

Please note that players are unfortunately unable to process a withdrawal while an active bonus is on their account.

You will only be able to process a withdrawal when you have either cleared the bonus or if the bonus expires.

If you have any other questions or require further assistance, please do not hesitate to contact us.

Best Regards,

Quote

08-27-2016 , 04:56 PM

#1398

Fulzgold

veteran

Join Date: Oct 2007 Posts: 3,213

Quote:

Originally Posted by morphingbuildups

MG fees are??

MG scale:
Range Fees
$ 50 - $ 100 $26
$ 100 - $ 200 $35
$ 200 - $ 300 $44
$ 300 - $ 400 $51

live chat sent me this very useful link one day. I suggest bookmarking it

https://www.depcur.ag/dynaHelp.asp?S..****imitsandFees

Quote

08-27-2016 , 07:30 PM

#1399

PaulyJames200x

Pooh-Bah

Join Date: Aug 2014 Posts: 4,046

Quote:

Originally Posted by MeleaB

It's actually worse than you think because, as my earlier post mentioned, their real deposit charge is 7%, not 6.5%. It pisses me off more than it should do!

Are you serious about that? Is it 7 percent for everyone?

Also what is you max amount that you can deposit via bitcoin and withdraw?

Quote

08-28-2016 , 12:28 AM

#1400

morphingbuildups

adept

Join Date: Apr 2013 Posts: 1,130

Quote:

Originally Posted by Fulzgold

MG scale:
Range Fees
$ 50 - $ 100 $26
$ 100 - $ 200 $35
$ 200 - $ 300 $44
$ 300 - $ 400 $51

live chat sent me this very useful link one day. I suggest bookmarking it

https://www.depcur.ag/dynaHelp.asp?S..****imitsandFees

This is an excellent link. Thank you!!!

Quote

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