Why aren't straddles more popular online? In live games they're almost always a good thing.

Thanks for sharing this WSP. It still doesn't address the big problem of if you weren't using prohibited software but got "detected" doing so. Still waiting for an explanation.

Exactly.. I emailed the "financial services" account that emailed me initially asking for more info to explain the mistake, but haven't heard anything back. Sent the email last Monday.

Requested cashout, they denied it , saying my account was being 'reviewed' and to request it again in minimum 72h. Any1 got that before ?

I did the same (replied to "financialservices") but also with a CC to "poker" and BCC to "cs" as well... the response I received was from "poker", so I haven't gotten the initial reply from "financialservices" either

As this point, it's pretty clear to me they were just fishing with the "detected sofware" line (I didn't believe it anyway), and now that they have clarified HUDs are fine, is hoping that aspect of email will just be swept under the rug... I wouldn't be surprised if I don't get a response addressing the accusation

Its suspicious to me as well, I am playing windfall there... and now I wonder what will happen with this case, all the players you have adduce on the list are certainly bots,did you got any respond from them on the end?

Absolutely nothing so far... I am reading here that they are sending random mails to players about AI playing, and they cant suspend accounts which are bots 100% as proofs which I did sent to them are to good....

Thanks for your support Makati! I enjoy poker and the poker community for the most part. I like helping when I can. You are definitely one of the good guys who I've had the pleasure to communicate with.


Thanks SSC-Ry! I try to throw in some humor every now and then, but it's not my strong suit.


I'm really not sure why more sites don't offer it as an option. Perhaps some sites have tried it in the past and it wasn't getting the amount of traffic that the regular tables were. I've heard that it is more common on some of those Asian app sites.


I've definitely heard of it happening with players who have made multiple withdrawals over a short time frame. I believe most of the accounts received their requested withdrawal and were allowed to continue after their play was reviewed. Please keep us updated.

Been more than 5 days (2 email) and no reply about the email of prohibited software.

Its cool seeing some answer saying hud are ok, still does not resolve the main issue witch is the random detection....

Tried to cashout yesterday via btc will see how long it take and how many emails hope it will be less long then my last one witch took 15 days and 3 emails.

Damn, I deposit Bitcoin over 3 hours ago with 0 confirmations. Don't know if we're using two different types of Bitcoin or if its just the blockchain.

currently 45K+ unconfirmed transactions

Yeah, I think I just figured out the issue. Might be the fee size Jaxx Liberty sent out with all these unconfirmed also.

https://www.blockchain.com/btc/unconfirmed-transactions

Received the fairly large withdrawal I made after getting that messed up email. So that's a positive sign I guess. Now they just need to address the email properly.

update to this if anyone cares, i emailed support to see if they could send me HHs and they can't

I really like the idea of an anonymous sit down and reveal the name after a certain amount of time. Whether it be time based or after 3 orbits or so.

This seems like it would make seat scripts less useful.

Was your payout request canceled originally while they "investigated" you?

No cancellation or investigation. Hope this is helpful.

So yeah, I'm still stuck, but I gained 12% since I've sent the Bitcoin. I hope it gets pushed back, or BOL credits me with that extra 12% or whatever it's at when it confirms.

Not going to happen. And when they pay you, they always pay after a BTC dip so they effectively have a 1-2% withdrawal fee.

Haha, I don't blame them for doing that with withdraws, but deposits, you gotta give the customer confirmation price.


They have always sent to me when BTC is bottomed, so I don't think they're hoarding BTC like some other sites.

Got the same email as others.

Not sure what the hell happened?

I only use DriveHUD.

Are you just getting this email today? This damn network is clearly either trying to scare people or getting false detection flags. They probably don't even realize they are accusing people wrongfully yet. Come on Chico, you guys really need to address this situation.

I might just be running hot but it seems to me that I always gain a few $ when cashing out via BTC. Either that or Blockchain has inflated BTC prices.

This hasn't been my experience.


+1. I guess we've just gotten lucky and marty has gotten unlucky.

Has anyone been paid in the last 3-4 days? My payout has been 'Authorized' since Saturday and still nothing. I'm shocked I didn't get paid overnight with the big surge in BTC.