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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

02-20-2024 , 06:31 AM
Did they remove ingame chat with yesterdays update? I can't seem to find it after the redesign.
[888poker] (ROW) Official Players' Thread Quote
02-20-2024 , 09:24 AM
Hello from 888poker,



888poker Unveils an Enhanced PC Poker Platform with Exciting Features!

Your online poker experience has just improved significantly!

888poker is excited to launch an upgraded PC poker platform, introducing larger tables and engaging features for an enhanced gaming experience.

Key Features:

Bigger Tables and Avatars


At-Table Tournament Stats


New-Look Environments


More Throwables
Explore the upgraded 888poker PC tables for an unparalleled online poker adventure!

Click here for more information.
https://www.888poker.com/magazine/bi...oker-pc-tables
[888poker] (ROW) Official Players' Thread Quote
02-20-2024 , 09:27 AM
Quote:
Originally Posted by sirin
888 Rep -

I've been trying to make a cashout for more than a month now. The first time I was told I couldn't cash out to the same account where the deposit was made from, with no explanation. I emailed and didn't get a reply.

Then I tried to cash out to my bank account, which was what I was told to do, and that didn't work either.

Can you please put me in touch with someone who can help with this?

Thanks.
I will need your user name please?
[888poker] (ROW) Official Players' Thread Quote
02-20-2024 , 09:41 AM
Quote:
Originally Posted by WithnoSenSe


Thank you, but they replied exactly same as previous time. I understand that documents are not accepted but I don't know which one is gonna be !
Already sent many (1. Phone bill 2. Water bill 3. Electricity bill - nothing accepted; screens from skrill and other payment system - not accepted; note from bank and tax invoice - also not accepted; goverment notification - also not accepted; Rental agreement which was outdated - also not accepted). Provided all kind of selfie and passport pages, and everything match each other. Rental agreement and all documents having same adress, also you might track my internet connection which also belong to same city.

Moreover I know some people(from Thailand) who send similiar documents (phone bill and note from the bank) and their documents were accepted.
What do I want? I want clear respond whats wrong with documents I sent and how to finish this process. Whats the point of replying - that I need to send alternative bill if it is not gonna be accepted. If you are not happy with little bit of thai language here and there, it is possible to translate.
Sent this ovef for you.

Regards
[888poker] (ROW) Official Players' Thread Quote
02-20-2024 , 11:23 AM
Finally a update for better software looks, the last one was the worst layout update ever, the new one looks better!
[888poker] (ROW) Official Players' Thread Quote
02-21-2024 , 05:14 AM
Got paid wrong rakeback amount for two weeks. Contacted support two weeks ago, but didn't received response. Username same as there.

Quote:
Originally Posted by chasepoker
Does anyone know how i can revert back to my old layout after the update i am now stuck back on the tiny screen numbers and forced avatars.

Its unplayable.
Also dont like new update, wouldn't be so bad if interface wouldn't be so miniscule.
[888poker] (ROW) Official Players' Thread Quote
02-21-2024 , 06:11 AM
Quote:
Originally Posted by 888Rep
Hello from 888poker,



888poker Unveils an Enhanced PC Poker Platform with Exciting Features!

Your online poker experience has just improved significantly!

888poker is excited to launch an upgraded PC poker platform, introducing larger tables and engaging features for an enhanced gaming experience.

Key Features:

Bigger Tables and Avatars


At-Table Tournament Stats


New-Look Environments


More Throwables
Explore the upgraded 888poker PC tables for an unparalleled online poker adventure!

Click here for more information.
https://www.888poker.com/magazine/bi...oker-pc-tables
Hey, 888Rep, what about fixing all those bugs (disappearing notes, changing labels, seating bug, client crashes) instead of introducing F-ing throwables and f-ing up font sizes? Newer heard anybody saying "Oh, i wish I could play on bigger table with bigger avatars". Can't 888 afford paid programmer instead of free freelancer?
[888poker] (ROW) Official Players' Thread Quote
02-21-2024 , 02:47 PM
Quote:
Originally Posted by rapan4eg777
Hi all!

Can you please help me disable the restriction of my account?



Support can't help me because they don't give me the answer on my emails. Autoreplies only
Can somebody help me with this? That email doesn't give me the answer. How I can restore my account? Thank you!
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 06:06 AM
Hi, for the past 3 months, I have been unable to pass the address verification. Even though I have submitted all possible documents - bank statements, utility bills - it has come to the point where I went to a notary with the owner and obtained a consent for residence in the apartment. The document clearly states my address, date of birth, all my details, the cadastral number of the apartment, and the registration for permanent residence with all seals and paid amounts! This document was also not accepted. And I know I am not the only one facing this problem. My username is brat4erenka.
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 09:02 AM
Quote:
Originally Posted by doubting
Hi, for the past 3 months, I have been unable to pass the address verification. Even though I have submitted all possible documents - bank statements, utility bills - it has come to the point where I went to a notary with the owner and obtained a consent for residence in the apartment. The document clearly states my address, date of birth, all my details, the cadastral number of the apartment, and the registration for permanent residence with all seals and paid amounts! This document was also not accepted. And I know I am not the only one facing this problem. My username is brat4erenka.
Sent this over for you.

Thanks
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 09:33 AM
Chat and notes are gone?
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 12:52 PM
Hi all! I left 2 posts describing my problem, no one helped! The most inadequate 888poker service I have encountered in 5 years of playing poker!!! They steal money, block players for no reason and respond with inappropriate answers like robots. The feeling is that it’s not people sitting there, but robots and computers, all the answers in the letters are repeated, they can’t explain it in a human way!
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 03:25 PM
Quote:
Originally Posted by Manif
Hi all! I left 2 posts describing my problem, no one helped! The most inadequate 888poker service I have encountered in 5 years of playing poker!!! They steal money, block players for no reason and respond with inappropriate answers like robots. The feeling is that it’s not people sitting there, but robots and computers, all the answers in the letters are repeated, they can’t explain it in a human way!
You didn't give your poker user name.
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 04:00 PM
why the hell are 80% of tags being turned to the green color?
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 04:23 PM
Quote:
Originally Posted by Manif
Hi all! I left 2 posts describing my problem, no one helped! The most inadequate 888poker service I have encountered in 5 years of playing poker!!! They steal money, block players for no reason and respond with inappropriate answers like robots. The feeling is that it’s not people sitting there, but robots and computers, all the answers in the letters are repeated, they can’t explain it in a human way!
Same experience, they don't even respond to email.
Quote:
Originally Posted by daveyy
why the hell are 80% of tags being turned to the green color?
Its an old bug
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 04:25 PM
Quote:
Originally Posted by CupNoodles22
Chat and notes are gone?
Quote:
Originally Posted by daveyy
why the hell are 80% of tags being turned to the green color?
Please mail support@888poker.com and they will advise you.

Thanks
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 05:42 PM
Dear 888Rep,

could you please help me out and forward the following request to the relevant department?

Since i have noticed, that the new graphics and looks that came with the update, are personally mentally draining for me while multitabeling, i'd like to purchase a theme from the site pokertablethemes.eu, namely GTO V.2 for 888, that solely changes the graphic aspects of the tables. It get's directly embedded in the general (table)-settings. As a long term client of 888poker i'd like to clarify upfront if this is allowed or otherwise, somehow permitted regarding the terms of services of 888.

Thanks for you efford - kindly,

Username: Momentum288 // ID #784702947
[888poker] (ROW) Official Players' Thread Quote
02-22-2024 , 07:21 PM
Quote:
Originally Posted by Momentum288
Dear 888Rep,

could you please help me out and forward the following request to the relevant department?

Since i have noticed, that the new graphics and looks that came with the update, are personally mentally draining for me while multitabeling, i'd like to purchase a theme from the site pokertablethemes.eu, namely GTO V.2 for 888, that solely changes the graphic aspects of the tables. It get's directly embedded in the general (table)-settings. As a long term client of 888poker i'd like to clarify upfront if this is allowed or otherwise, somehow permitted regarding the terms of services of 888.

Thanks for you efford - kindly,

Username: Momentum288 // ID #784702947
Sent this over to the team for you.

Regards
[888poker] (ROW) Official Players' Thread Quote
02-23-2024 , 02:49 AM
Quote:
Originally Posted by 888Rep
Sent this over to the team for you.

Regards
Hello, why you ignoring my messages? Can you help me? My Support ID is: 779845472

Thank you!
[888poker] (ROW) Official Players' Thread Quote
02-23-2024 , 05:39 AM
Hello, I've been waiting for a withdraw for almost a month. My username is Alescu3, can you send the founds to my neteller account?

Thank you
[888poker] (ROW) Official Players' Thread Quote
02-23-2024 , 09:15 AM
Quote:
Originally Posted by rapan4eg777
Hello, why you ignoring my messages? Can you help me? My Support ID is: 779845472

Thank you!
Sent this over again for you.
Quote:
Originally Posted by Escu3
Hello, I've been waiting for a withdraw for almost a month. My username is Alescu3, can you send the founds to my neteller account?

Thank you
Sorry I can't do withdrawals but have sent it over to be checked for you.

Regards
[888poker] (ROW) Official Players' Thread Quote
02-23-2024 , 11:42 AM
Quote:
Originally Posted by Momentum288
Dear 888Rep,

could you please help me out and forward the following request to the relevant department?

Since i have noticed, that the new graphics and looks that came with the update, are personally mentally draining for me while multitabeling, i'd like to purchase a theme from the site pokertablethemes.eu, namely GTO V.2 for 888, that solely changes the graphic aspects of the tables. It get's directly embedded in the general (table)-settings. As a long term client of 888poker i'd like to clarify upfront if this is allowed or otherwise, somehow permitted regarding the terms of services of 888.

Thanks for you efford - kindly,

Username: Momentum288 // ID #784702947
it is allowed, otherwise they should ban their own "stream team" members.
[888poker] (ROW) Official Players' Thread Quote
02-24-2024 , 06:14 AM
How do I change the color of the felt on the new software?
[888poker] (ROW) Official Players' Thread Quote
02-24-2024 , 09:51 AM
Quote:
Originally Posted by Joao.Cardoso
How do I change the color of the felt on the new software?
Rightclick on the felt as usual, but there is also a new bug that it doesn't open up in pko/bounty tours; at least for me. So u can only change in a "regual/normal" tournament.
[888poker] (ROW) Official Players' Thread Quote
02-24-2024 , 06:21 PM
Ty man. That was indeed that happened. Works fine on regular mtts but not on PKOs. Wouldn't be 888 if it were not bugged somehow ;D
[888poker] (ROW) Official Players' Thread Quote

      
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