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Official FTP Relaunch Thread (OP updated October 26, 2012) Official FTP Relaunch Thread (OP updated October 26, 2012)

10-11-2012 , 01:00 PM
waiting for Nov 6
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 01:04 PM
Quote:
Originally Posted by tedSTRETCH
Anybody else find this uber tilting? I mean its one thing if we knew the DOJ was actually going to pay people but there has been no announcement of any sort.
You know DOJ is going to pay you, its just a matter of how long. If your moving from the US to another country, you know they will want the proper ID to confrim it. Don't get tilted, just prepare some ID like passport and drivers licesne so you will be ready when the time comes
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 01:13 PM
is there email still support@fulltiltpoker.com?


im sure they arent receiving enough emails right now so i should add another to their inbox
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 01:15 PM
Quote:
Originally Posted by word1985
Why be rude? Just answer his question. The thread is 99 pages long
15 if you did it right...
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 01:32 PM
Quote:
Originally Posted by SAIBOT24
15 if you did it right...
this tilts me to no end.
just because someone decided not to set their forum pages to 100 ****ing posts per page doesn't mean they "are not doing it right". one of the few reasons might be that they have a slow connection and don't want to wait ages when they are loading a page full of ****ing gifs.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 02:46 PM
Quote:
Originally Posted by KansasCT
this tilts me to no end.
just because someone decided not to set their forum pages to 100 ****ing posts per page doesn't mean they "are not doing it right". one of the few reasons might be that they have a slow connection and don't want to wait ages when they are loading a page full of ****ing gifs.
Preach
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 03:01 PM
Wondering what the new logo will look like...
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 03:04 PM
Quote:
Originally Posted by KansasCT
this tilts me to no end.
just because someone decided not to set their forum pages to 100 ****ing posts per page doesn't mean they "are not doing it right". one of the few reasons might be that they have a slow connection and don't want to wait ages when they are loading a page full of ****ing gifs.
50 > 100
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 03:13 PM
Quote:
Originally Posted by djle2
Wondering what the new logo will look like...
Spoiler:
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 03:17 PM
Hi Dougyam,
FT just sent out an email to US players mostly reminding us of what we already knew. It does say that our points balances will be preserved on FT, though. Two questions:
1. Are there any plans to allow us to redeem our points for merchandise or for anything else?
2. What about our iron man medals, tournament tickets, cash game tickets, etc..? Will they be converted into equivalent points values? Will they be preserved separately?

Thanks

Edit: I see that you previously said medals were converted to cash. I only had points and medals, but I'm sure people who had a lot of value in tournament tickets and other instruments would like to know what's going to happen with them.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 03:39 PM
The day before black Friday I requested a withdraw. Im a US player. Has this been credited back to my account or will it be a hassle for me to track down and account for?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 03:40 PM
cool, sent ft suppport my first email and they answered me in less than an hour.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 05:39 PM
hi, dunno if this was asked already:

will FTP get the same rake structure like stars? it won`t make sense to play at tilt (for cash game) if you use the old rake structure which will take more rake out of my pocket...
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 05:47 PM
Quote:
Originally Posted by KansasCT
cool, sent ft suppport my first email and they answered me in less than an hour.
I was getting jealous of all you people who said they had received their emails so I fired one off too. In less than ten minutes I received this reply...

"Hello grunta0

Thanks for contacting us.

Due to volume concerns, we are optimising our resources in targeted correspondence. We will be contacting you in due course should we require you to verify your account.

We hope you appreciate that we will have a lot to review, verify/authenticate and will do our best to keep our players informed once information is available.


Thank you once more for your kind understanding and patience.

Regards,
Jason

Full Tilt Support"

I do understand and do appreciate the reply except I'm no better off than I was before I sent it!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 06:26 PM
Quote:
Originally Posted by KansasCT
cool, sent ft suppport my first email and they answered me in less than an hour.
Congrats on sending your first ever email!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 07:17 PM
What's the process for relocated USA players going to be? Is it going to be a priority for the first couple weeks so everybody who has already moved can get back on ASAP?

And what will the process be for pairing Stars and FTP accounts?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 07:23 PM
I'm a usa player. Sent a message to FTP support but did not get a response.

I no longer have my original email address since I changed service providers. What's the process in updating my email address?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 07:25 PM
Quote:
Originally Posted by Furo86
hi, dunno if this was asked already:

will FTP get the same rake structure like stars? it won`t make sense to play at tilt (for cash game) if you use the old rake structure which will take more rake out of my pocket...
it has been a long time but i think FTP had lower rake structure in heads up play....
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 07:44 PM
Quote:
Originally Posted by lehman18
Congrats on sending your first ever email!
LOL Sarcastic plick!
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 07:53 PM
Quote:
Originally Posted by nimbus
I'm a usa player. Sent a message to FTP support but did not get a response.

I no longer have my original email address since I changed service providers. What's the process in updating my email address?
Here is the answer I got when I asked them the same question.

"Thank you for contacting us.

Please allow us to stress that account security is of the utmost importance to us.

First of all, additional security measures will be put in place to authenticate and validate all accounts.

We are unfortunately unable to provide much more detail at this stage and look forward to providing further details once we have had the chance to prepare more for our re-launch."

I also asked when Shyam was going to update this post but received no response to that question. Doesn't help much does it?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 08:42 PM
Quote:
Originally Posted by nimbus
I'm a usa player. Sent a message to FTP support but did not get a response.

I no longer have my original email address since I changed service providers. What's the process in updating my email address?
I beleive you have to wait untill the relaunch untill things settle down.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 08:58 PM
Quote:
Originally Posted by KansasCT
this tilts me to no end.
just because someone decided not to set their forum pages to 100 ****ing posts per page doesn't mean they "are not doing it right". one of the few reasons might be that they have a slow connection and don't want to wait ages when they are loading a page full of ****ing gifs.
It would have to be one seriously slow connection to struggle with text or a few kilobytes of .gif files.... and if it struggled with those, it certainly wouldn't be fast enough to maintain connection to a poker client for example.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 09:24 PM
Quote:
Originally Posted by SAIBOT24
It would have to be one seriously slow connection to struggle with text or a few kilobytes of .gif files.... and if it struggled with those, it certainly wouldn't be fast enough to maintain connection to a poker client for example.
you clearly don't know what you're talking about.
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 11:16 PM
Quote:
Originally Posted by bjela
fwiw the email was in my spam folder (gmail), so those of you who didn't get might wanna check there.
thanks for that, mine was in my gmail spam as well
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote
10-11-2012 , 11:50 PM
Quote:
5. Will US players who have relocated be able to change the location of their accounts, or will they have to make new accounts?

- The plan is that players will be able to change the location of their accounts via the same process PokerStars currently uses.
so i just got the email from FT about being a US player, DOJ, remission etc. i used to be a US player years ago, but relocated years before black friday and failed to change the address on my FT account cause I wasn't playing on FT and got out of poker for awhile. i have since gained citizenship in another country outside of the US and am living here permanently, am i still going to have to go through the DOJ to get access to my balance or can i just verify my relocation like on stars and gain access to play or withdraw my balance?
Official FTP Relaunch Thread (OP updated October 26, 2012) Quote

      
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