nope, jens' roommate (henri) was playing at tables. ziigmund can confirm this.
also, the phonecalls....obv henri wasnt calling.

A Large Finnish pc security company F-Secure will gladly take the laptop for investigation. I can guarantee they will find 100% whats going on on the pc.

I have a question:

There was a 3min time difference between the last failed entry attempt of "3EDC24" and its first successful entry. It sounds like this would not have been enough timeframe for a person to go to the reception and let them sync they key and go back to the room or was the reception that close?

Also, I see two other different key numbers on top of the page that had invalid entry attempts, one is I think "EFA887" and the other one "EAD787", whom did they belong to?

I'm sure there are ways around this problem.

You mean F-Secure, the company who makes data theft easily affordable to thieves? How are they to be trusted when they provide capabilities to steal encrypted data?

You mean this company? Seriously? smh.

http://www.dailymail.co.uk/sciencete...l-details.html

Hope you've posted this in Tripadvisor. Not much else to do against this b******t without a lawyer and sue both Hotel Arts and PS.

Very bad reaction and poor support from Pokerstars. It was very clear what was going on and they decided to ally with the hotel to cover this up.

I think they were aware that not giving away camera images was easier towards hiding this and they were jut dumb enough to grant such clear proof in the key-log (proving a master-key was used).

Would not be surprising if there was also somebody within EPT management involved. Obviously plus somebody from reception.

hope Gus Hansen reads this thread...

HAHA, srsly ?

f-secure is public listed company in Helsinki OMX since 1999. They have created security services for nokia, Finnish Banks etc.

prolly the #1 security company i would trust. and they have all the experience in the world (best experts from all around world) of these kind of hackings also.

Laura Guillot, laywer.

She lives in Barcelona and has some knowledge about poker and internet protection. She will understand the big picture of this, she supported Spanish players a lot during towards last online regulation

I think she will happily study your case. Sorry don't have contact details.

yea of course, that wasnt why i was asking. Just helps to determine how the people got access to the rooms

They have shady dealings. Just because a company is listed on a stock exchange, doesn't imply that they are trustworthy.

They provide resources, that thieves use to steal information. That is not a company I would do business with, considering their integrity is worth less than a sack of shyt, at best.

Consider this, the company that you support, could've provided the thieves in Barcalona with tools where they wouldn't have to go through hoops with key-cards and phone calls. Had they bought the vest for a few grand, they could easily just walk up and down the halls and steal all data without having a conforntation with a victim or hotel emplyoee.

This is a company you'd do business with?

This displays confidence to you that they would "do the right thing" on a scan of Jens' laptop?

Ohhhhh that's right, they're listed on a stock exchange so they must be completey trustworthy. Ever heard of Enron?

good luck guys,

I was staying in the arts hotel for a while also, any actions i shud take?
Also before that i was staying in the confortel hotel and when i came back home drunk one night i noticed i forgot my key in the room, all i had to do is say " room xxx , make a new key please" no ID etc requested...

I felt pretty safe :-///

you make no sense, at all.

i'll bet you are the hacker mother****er and afraid of your little hack being
in next detection patch of f-secure and avast lol

Fairly sure what ACTUALLY needs to be found out/requested for is which staff member at the hotel cut the key 3EDC24 and for whom

Surely this is a simple thing that can be requested and found and verified by the cameras within the hotel lobby reception

Your humor is about as useful as your advice.

Good night, nurse.

Wow, what a story!

Just wanted to add, that incase those phonecalls were related to this incident the phone call records to the hotel room might also lead you one step closer to the suspects.

Obviously you would need the hotel / police to be willing to help you out on this. Like others have said, Im also pretty sure the police wont be spending much resources on this, since at the time nothing was stolen.

well seems like it must have been the same key/card as these keynumbers both basically attempted to enter the room at the same time as keycard 45D787 did or for some reason the system gave a different number to the card two times? Maybe im missing something bit confused about this part.

best thing to do (for every player who suspect their laptops been hacked) is to get them to professionals. best options are security companies so the players will know how they were hacked and how the trojan was supposed to work (sending card information? or something else)

there might be even physical hardware chances in those laptops that are undetected by softwares and even formatting wont help then.

its also possible that there is no trojan on jeans' pc if they didnt have enough time to **** up the laptop as they planned. but there is a good chance other players' might have the trojan also.

I am the last person to overreact about stuff in general but it's absolutely disgusting to hear how this has been dealt with given how simple it should have been for them to solve. The hotel comes out of this looking like an absolute shambles at best and I would have expected stars to do better as well. This completely puts me off travelling to play any EPTs, especially staying at the stars hotel. I would have expected a response from stars to this to immediately be something along the lines of "OMG that is absolutely horrendous, we will instantly deal with and fix this as a top top priority, we can't have security breaches like this at hotels we book for our players for these events." I have stayed at the stars hotel for an EPT once before and taken my laptop (which i never play poker on but would still have some info on it which people could use to scam me) and I now regret that, I haven't been scammed since then afaik so I guess I was lucky but still some chance there is something on there with someone hoping i decide to play on the laptop one day. I hope you guys take as hard a line as possible about getting this sorted out and the perpetrators punished. It sounds like the line in future if anything like this happens is to just instantly call the police and not trust hotel staff to deal with it. Hopefully then the police could get hold of security footage etc before any insider has the chance to delete it.

I'm not sure what to make of it entirely but a bit of analysis on the room key log:

1) When your friend is attempting to get into the room the first time it is listed that different keys are attempted to be used in the same second (his key seems to be 45D787 but EAD787 tries to get in at the same time as 1 of the 45D787 attempts and EFA887 attempts to get in at the same time as another of your friends attempts). Given that this is before 3EDC24 attempts to get into your room is it not firstly strange that your friends key doesn't work and secondly why is the record there of these different keys when every other time someone is trying to get in, it just lists the same key code for each attempt. It seems like something might have been tampered with prior to your friend returning in which case you might want to get police to look at records/tapes between when you guys left the room for the tourney and when your friend got back?

2) your friend has several attempts to get in, gives up, goes downstairs, comes back 3min 30 later with a working keycard, you take a similar amount of time to get your keycard. When the scammer makes his entry, he has several failed attempts and then a 3 minute gap and then it works first time. What was he doing in those 3 minutes? Maybe someone was walking past so he stopped for a bit and then he got lucky first attempt after that. Maybe he was doing something to the keycard to make it work in those 3 minutes. Got to be worth getting police to check cameras at reception though to see if anyone picks up a keycard from there in those 3 minutes.

3) I imagine it is worth having someone ask whichever maid disrupted the first series of attempts if they saw anyone in the couple of minutes before she entered your room, if someone was acting suspiciously they might remember and be able to give a description. Also would be good to know what this maid was doing. It seems the earlier maid probably sorted out your room (actually has a name for the maid) and then this second visit is from room service with no name. Probably fine but worth asking.

4) Probably goes without saying but would be interesting to see the logs from later that day when the second laptop removal happens to see if there are similarities that might give a clue as to what is going on.

Good luck getting this solved and I really hope that something comes of the investigation. There has to be a very good chance that whoever did this is just expecting it to go unnoticed and won't have been at all careful with hiding from cameras etc so let's hope that 1 time someone scamming poker players actually gets caught and dealt with properly.

I'm on page 12 of this and I'm just wowed by it. +1 for the idea of laptop lockboxes

photoshop request: Russ Hamilton trying to break into a hotel room.

You've should've called police ASAP instead of having inept hotel staff possibly destroy evidence.

For those that missed it ...
This is in reference to the OP of the original thread.

litteraly stunned at this read, hope everything goes well mate this seems like the way forward ^^^

Please provide proof that it's "well documented" that Tripadvisor is corrupt..

Bull****.

Given that the bits for those three numbers always match at least the last two bits, I'd say it's likely a read error that corresponds to pulling out the card too quickly:
EAD787 = (1110 1010 1101 0111 1000 0111) - original
45D787 = (0100 0101 1101 0111 1000 0111) - off by 7 bits with the final 2 bytes untouched.
EFA887 = (1110 1111 1010 1000 1000 0111) - off by 9 bits with the final byte being untouched.

I think this is likely a card reader error and not a roommate with 3 keys - not to mention the fact that 2 of those "keys" never show up again.