Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Notices

News, Views, and Gossip For poker news, views, and gossip

Reply
 
Thread Tools Display Modes
Old 06-09-2017, 01:33 AM   #151
Deliric
centurion
 
Join Date: Aug 2016
Posts: 175
Re: Five reasons to not play on Party Poker

LOL at people complaining about the only site that increased the rakeback in the last 10 years or so.

You a bunch of deluded ****s imo.
Deliric is offline   Reply With Quote
Old 06-09-2017, 01:34 AM   #152
Deliric
centurion
 
Join Date: Aug 2016
Posts: 175
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by LektorAJ View Post
It's somewhat cryptic, but I understand



as meaning it would be a big programming job to let people change their screennames periodically so "unfortunately" we have to keep letting stables and HH sharers run their HUDs.

Now we hear discover the functionality has already been developed and basically just needs to be turned on.
Before you could change your screen name monthly. A lot of regs complained about that in the party thread and party listened to them and took out the sn change feature.
Deliric is offline   Reply With Quote
Old 06-09-2017, 01:40 AM   #153
Deliric
centurion
 
Join Date: Aug 2016
Posts: 175
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by GazzyB123 View Post
Once again the question has been dodged! Unreal!

The more things change, the more they stay the same...
They didnt steal any money, i got emails from them and there were like 10 pages about it in the PP thread. Also the log in screen mentioned it pretty clear.

They went on about the points expiring for 2 months.

Also above the extra % you got from store for tickets and whatever they ran gladiator promo for cash games before they changed their system.

You are a grinder and make a living out of poker, i find it amazing that you and the OP decided to complain about the best thing that happened in the recent years with regards to online poker.

Not the sharpest tool in the shed both of you now innit
Deliric is offline   Reply With Quote
Old 06-09-2017, 02:30 AM   #154
GazzyB123
veteran
 
GazzyB123's Avatar
 
Join Date: Jan 2012
Location: Yer maw
Posts: 3,313
Re: Five reasons to not play on Party Poker

Not once have I complained about the increase in rakeback; I think it's fantastic. I am enquiring as to why the points weren't converted into money automatically. It is of course a rhetoric question, as the answer would of course be "we saw a ton of free money and decided to steal it".

"They gave loads of notice" isn't an answer, nor does it excuse this level of greed.

Innit.
GazzyB123 is online now   Reply With Quote
Old 06-09-2017, 03:18 AM   #155
*CHOMP
journeyman
 
Join Date: Dec 2016
Posts: 258
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by GazzyB123 View Post
Not once have I complained about the increase in rakeback; I think it's fantastic. I am enquiring as to why the points weren't converted into money automatically. It is of course a rhetoric question, as the answer would of course be "we saw a ton of free money and decided to steal it".

"They gave loads of notice" isn't an answer, nor does it excuse this level of greed.

Innit.
EVEN if they sent out mass emails every day that still does not excuse stealing money. Players earned this money through rakes/revenues for the site. That aside, I never received an email about this. Nobody I know that plays here did. Sorry but I don't see any revival of online poker. The games you play in are overrun by bots, colluders and hid cheats and secured by inept companies with professional cheats and amateur policing and if thats not enough now companies adopt overnight strategies to steal vip points from us. Unless there is some form of third party protection for players to protect from the sites themselves and FORCE these sotes to stop doing things like this online poker is quickly doomed unfortunately. That sucks because I love to play but enough is enough. Nobody at Party Poker will give this guy an honest answer. James Duthie? Anyone? Is there no other explanation to spin this other than we gave notice to a few customers when we decided to help ourselves to a freeroll of players money. No amount of notice to any degree justifies not converting that liquidity to coincide with your existing benefit scheme. This is stealing in a court of law.
*CHOMP is offline   Reply With Quote
Old 06-09-2017, 09:29 AM   #156
ITSOVER9000
veteran
 
ITSOVER9000's Avatar
 
Join Date: Apr 2008
Location: Melbourne, Australia
Posts: 3,241
Re: Five reasons to not play on Party Poker

Fwiw if you had unsubscribed from the annoying/spammy party "newsletter" you did not get the warning emails which is why so few regs got contacted i guess.
ITSOVER9000 is offline   Reply With Quote
Old 06-09-2017, 09:37 AM   #157
robert_utk
old hand
 
robert_utk's Avatar
 
Join Date: Jan 2005
Location: ValueTown
Posts: 1,318
Re: Five reasons to not play on Party Poker

Hand histories in MTT are to make public any collusion or "back door" exploits like from back in the day. Right? As for cash games, if if is not allowed dont do it. If you are not confident in the integrity of the site, dont play cash games there. Just be glad you live somewhere out of DOJ reach, imho.


Sent from my iPhone using Tapatalk
robert_utk is online now   Reply With Quote
Old 06-10-2017, 02:38 AM   #158
*CHOMP
journeyman
 
Join Date: Dec 2016
Posts: 258
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by OurSurveySays View Post
Hi everyone,

Patrick Leonard - Ambassador for Party Poker here. Will address all points from the thread. Just to be clear, we don't work like other companies, I don't have to send this through PR part of the company, to us, quick feedback and response is important.

Firstly, let me say that whilst the changes have been huge in the last 12 months since I joined the company, not one person in the company thinks we are close to the finished product. Everybody is on the same page, we have done really well increasing numbers, but as a site we are far from perfect yet, but every day we work very hard to make sure we can improve from yesterday, we are a proactive site that wants to improve and become the biggest poker site in the world again, but we are aware of how we perform at the moment.

First of all, let me describe the 10 key missions of the companies:

- Invest in software development to deliver an industry leading player experience
- Improve customer services and strive to resolve player issues in the same day
- Reward the loyalty of players who start games and keep the action going
- Look after smaller bankroll players with value added promotions
- Fight against the use of third party software that gives an unfair advantage
- Invest marketing budgets within the poker community
- Develop partypoker Live to become the largest live poker tour in the world
- Support partners and have their backs
- Only appoint management who get poker, who are trusted, and who actually care
- Hold hands up to the poker community when mistakes are made



I will now go into points raised in the thread, if I miss something, let me know and I'll address it, have nothing to hide or anything I want to dodge.


1. They allow cheating

That is simply not true. We have teams working on detecting bots and people using third party software and its strictly prohibited, if anything PP goes over the edge the other way to protect plays in games, restricting HUD's on cash game tables etc. There has been many serious cases that I have been personally involved and spent tens of hours on to help prevent any kind of cheating and we are committed to putting resources in to preventing this. I even posted it as one of my main company objectives:

Fight against the use of third party software that gives an unfair advantage

2. Changing the rake back system and expiring old points

We used every way of correspondence to ensure that people knew about this change. I was in at least 15 Skype groups that people were speaking about it and it seemed general consensus throughout the poker community. The idea behind the change was not to take from people but to GIVE TO PEOPLE. The shop had prices slashes dramatically, you could buy $1k tournament dollars for a little over 5k points etc, we slashed everything so that people would use points and play in out biggest ever series. I think last year it was roughly $5m gte? This year we had $20m guarantee in the series and after the push with the tickets we managed to amass over $27m in buy ins! I think the store change was a huge success and amazing offer to regular players to get crazy good deals whilst allowing recreational players to have a shot at huge buy ins. Moving forward, we have a lot more simplified system that benefits everybody.

3. Software bugs

You said that certain buttons make you call instead of fold or raise instead of call etc, I have never heard of this ever, nobody has ever brought this to my attention personally and myself and hundreds of players that I'm in contact with on a daily basis have never had this problem. I hate to sound negative, but I really suggest checking your system to see if there is some kind of software installed from some live trip like we saw previously at EPT stops, it sounds extremely strange to me.

4. No reimbursement for disconnects on their end

I know Colette personally does a great job digging into these cases and making sure players are well looked after but...

5. Support staff disconnects when they feel like it

I'm not saying this is true, but the support that we currently offer isn't at a higher enough standard or in line with our standard for other parts of our product. We want to be the best poker site in the world? Well its critical we have the best support team too. Days ago there were huge plans made and things sealed to ensure that in the short term this drastically improves. I think it will be a great improvement to the overall site.


Chuck Bass -

5) Their support is terrible. (see above)

6) Their attitude towards cheating.

Again, don't want to just say "see above" each time, but this really isn't true. I have sat on calls with "suspected" cheats personally, been involved in case reports, analysed statistics etc. Obviously we can't comment legally publicly, but it simply isn't true. You can ask limitless if you want, he sat in recently on a call with us as a translator for somebody when I was leading the call.

7) To a lesser extent, software.

Absolutely correct. Our software is not good enough. Overall, there are huge improvements to be made, they are being made. I was involved with the iPhone app, we saw this as a critical software implementation that needed to be implemented ASAP, but we wanted to make sure it was high quality. There was extensive feedback from my side and every suggestion was implemented to a higher standard than I could expect. Our iPhone app is now IMO the best in the business, and thats the standard that we need to set ourselves for everything else now.

Next software you can expect to improve is the lobby function. There are a dozen or so improvements that need to be made and are currently being beta tested and will be released in the short term. I'm confident that you will like them. We are also working on all other aspects, two days ago I got a screenshot of how the new table will look like during gameplay. HUGE improvement and its not the final product yet. But absolutely, the main two things we need to improve on in short and long term is support+software, but we know that and are working on daily basis to make sure that is done.

"But yeah these threads definitely serve a purpose because maybe Mike Sexton or someone will actually read them and finally do something. Their current ambassadors, managers et al don't give a **** about any of these actually serious issues and only focus on boasting about how there's a new $5200 highroller that zomg reached its guarantee."

Obviously very far from the truth and the work that goes on behind the scenes is actually really hard work and getting a $5200 high roller (I think you mean 25k?) to beat the equivalent of that running on stars does obviously still mean a lot and shows how the site has transformed in one year, but its also alongside recording breaking $11, $22, $55, $109 and $215 fields. Year on year we are the fastest growing poker site in the world, thats not because we have a $25k or a $5k tournament running.

Our live tournaments which DTD and their super hard working team deserve huge credit for, starts to give people confidence in the brand again, starts to allow red-regs (players who like to deposit and play on the weekend or at night and enjoy the competition but don't necessarily play to win or for a living) to trust the brand again, to trust that they will receive good tournaments and to trust that they will have a great playing experience. However, its our job as a company to make sure that its not only good prize pools, structures and schedules that attracts them, there needs to be good software, good support and many other small things that were previously neglected to HELP keep them coming back every week and wanting to play on the site.

If you ask any employee at Party Poker are they happy at how good the site is at the moment the answer is no. If its not no then management wouldn't accept that. The site is improved, the site is good relative to where it was, but relative to our expectations of ourselves and our pride about our product its not there yet. However, we will work each day (and usually night!) to ensure that one day, in the not so distant future we deliver the very best site possible for poker players... by poker players.

Keep the faith!
That was great, until you expectly disappeared and followed up nothing. Are you going to answer the customers question above or what? Or did you siddenly go on vaca with Duthie.
*CHOMP is offline   Reply With Quote
Old 06-10-2017, 05:38 AM   #159
MilkMan
veteran
 
MilkMan's Avatar
 
Join Date: Dec 2005
Location: On the move
Posts: 2,011
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by *CHOMP View Post
That was great, until you expectly disappeared and followed up nothing. Are you going to answer the customers question above or what? Or did you siddenly go on vaca with Duthie.
Yeah but he's in Vegas with poor internet so what can a guy do? It's a completely insurmountable situation for him.
MilkMan is offline   Reply With Quote
Old 06-10-2017, 05:38 AM   #160
LektorAJ
Carpal \'Tunnel
 
LektorAJ's Avatar
 
Join Date: May 2014
Location: none
Posts: 6,261
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by Deliric View Post
Before you could change your screen name monthly. A lot of regs complained about that in the party thread and party listened to them and took out the sn change feature.
That's a clear case of regs having conflicting interests to recs.

Regs are good for advice because they know more and play more that other people, but you also need to turn your brain on and use it to filter out the more narrowly self-interested stuff.

Quote:
Originally Posted by MilkMan View Post
Yeah but he's in Vegas with poor internet so what can a guy do? It's a completely insurmountable situation for him.
I understand. I remember I was in Albania in 2000, less than a decade after the first PCs appeared there and only 3 years after society had broken down for a few weeks. I was off the internet then and Vegas is obviously a similar case.
LektorAJ is offline   Reply With Quote
Old 06-10-2017, 06:45 AM   #161
Pr1ncessLaydown
centurion
 
Pr1ncessLaydown's Avatar
 
Join Date: Mar 2015
Location: Up Up & Away
Posts: 161
Re: Five reasons to not play on Party Poker

I just had the issue where buttons do the wrong things. Clicking call makes you fold etc..
Pr1ncessLaydown is offline   Reply With Quote
Old 06-10-2017, 07:36 AM   #162
cynicalfish
stranger
 
Join Date: Mar 2016
Posts: 8
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by Pr1ncessLaydown View Post
I just had the issue where buttons do the wrong things. Clicking call makes you fold etc..
same here. was vs utg limp in bb. call button was instead of check, no damage done since i eventualy "called", meaning checked my 49o, but super weird and super tilting. fwiw, it's first time this happens to me iirc and i play (rarely) on pp for years
cynicalfish is offline   Reply With Quote
Old 06-11-2017, 05:50 AM   #163
thunderbolts
veteran
 
thunderbolts's Avatar
 
Join Date: Aug 2008
Posts: 3,444
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by GazzyB123 View Post
Not once have I complained about the increase in rakeback; I think it's fantastic. I am enquiring as to why the points weren't converted into money automatically. It is of course a rhetoric question, as the answer would of course be "we saw a ton of free money and decided to steal it".

"They gave loads of notice" isn't an answer, nor does it excuse this level of greed.

Innit.
You're missing some critical detail.

Your complaint presumably concerns dormant or rarely used accounts, since anyone playing regularly over the last couple of months had notice of the changes.
  • Cash value of points to players below Gold (possibly below Palladium?) = 0.
  • Add to that the fact that Party's terms saw it removing c.10% of points per month after 90 days of no play anyway, and it's difficult to argue that much value was stolen from players.

You're all presumably too young to recall the real value grabs by Party (at a guess 2007 and 2011) when overnight, both times with zero notice, they revised downwards the value of existing points balances. This time around they didn't get it perfect but they got a lot further away from the cynical value grabs of the past.

The real issue with all this, as I've said elsewhere, is that it leaves recs with zero loyalty incentive. It's all very well trying to attract grinders from Stars, but that will not lead to a flourishing site unless people are given serious incentives to become repeat donators. These threads are something of an echo chamber and thus an enormous missed opportunity.
thunderbolts is offline   Reply With Quote
Old 06-11-2017, 07:40 AM   #164
Domingo Cerrado
centurion
 
Join Date: Feb 2013
Location: Closed on Sundays
Posts: 115
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by thunderbolts View Post
The real issue with all this, as I've said elsewhere, is that it leaves recs with zero loyalty incentive. It's all very well trying to attract grinders from Stars, but that will not lead to a flourishing site unless people are given serious incentives to become repeat donators. These threads are something of an echo chamber and thus an enormous missed opportunity.
This plus Party Poker seem to have no idea what they are doing with first deposit bonuses issued through affiliates. I have asked the question through the support forum twice, and asked customer support three times. The only answer I got was to ask the owner of the affiliate website. That would be okay if he knew what was going on - nobody at Party is prepared to tell him either.

If Party can´t respond to players who want to deposit on the site, or to affiliates who want to attract players to the site, all that will be left is an ever-diminishing pool of regs - while those who could keep feeding the pool join/promote other sites.
Domingo Cerrado is offline   Reply With Quote
Old 06-12-2017, 01:51 AM   #165
*CHOMP
journeyman
 
Join Date: Dec 2016
Posts: 258
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by Deliric View Post
They didnt steal any money, i got emails from them and there were like 10 pages about it in the PP thread. Also the log in screen mentioned it pretty clear.

They went on about the points expiring for 2 months.

Also above the extra % you got from store for tickets and whatever they ran gladiator promo for cash games before they changed their system.

You are a grinder and make a living out of poker, i find it amazing that you and the OP decided to complain about the best thing that happened in the recent years with regards to online poker.

Not the sharpest tool in the shed both of you now innit

Many people just want one answer, why was the old point system not monetarily converted to funds under the new system at the very least, "in good FAITH". Sending out emails to people when half or more probably have the email feature disabled is just shenanigans and quite reasonably considered theft. Robbing from people and using that mkney to give to others is hardly a great thing. ( see Pokerstars removals of the supernova quarterlies and branding the new quarterlies as "new" tournaments.
*CHOMP is offline   Reply With Quote
Old 06-12-2017, 05:16 AM   #166
*CHOMP
journeyman
 
Join Date: Dec 2016
Posts: 258
Re: Five reasons to not play on Party Poker

Mr Duthie


why Party Poker did not convert old players points to cash? Why did you decide it's ok to take this money we earned?

Can you provide a detailed explanation beyond we sent an email?

Why do we need do sign in to rake back everyweek? So you can freeroll anyone who may forget to opt in one week and save 600$ here and there?

How about explaining why you charge dormant accounts a fee? Would a restaurant or lodge that charges a membership fee start debiting a guest debit card if they choose to not eat there for 6 months?

How about bots. How do you plan on addressing bots adequately? Are you hiring professional players to detect them? Is it a problem with your actual detection systems internally or is it the intelligence of staff and deciphering between GTO play and bot. And once you finally catch a bot what about refunds. How do you plan on addressing and distributing those? There are a lot of questions my fellow players keep asking here and you guys disappeared. If you guys are really serious than you should go back and individually address each players big concerns. There are big questions relating to bots and party poker essentially helping themselves players funds.

NOT GOOD

Thank you

Have a great day
*CHOMP is offline   Reply With Quote
Old 06-12-2017, 07:51 AM   #167
MilkMan
veteran
 
MilkMan's Avatar
 
Join Date: Dec 2005
Location: On the move
Posts: 2,011
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by LektorAJ View Post
I understand. I remember I was in Albania in 2000, less than a decade after the first PCs appeared there and only 3 years after society had broken down for a few weeks. I was off the internet then and Vegas is obviously a similar case.
Exactly. And it's not like his job is in any way connected to having access to internet. Or that he represents a company who's entire business is online. I think we are blessed that he even managed to get online at all while in a digital backwater like Las Vegas and put in the long painstaking minutes to reply to a few hand chosen posts.


"I don't have to send this through PR part of the company, to us, quick feedback and response is important." - Patrick Leonard
MilkMan is offline   Reply With Quote
Old 06-12-2017, 10:32 AM   #168
Adjusted
grinder
 
Adjusted's Avatar
 
Join Date: Jul 2016
Location: A racist and a bigot.
Posts: 422
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by MilkMan View Post
Exactly. And it's not like his job is in any way connected to having access to internet. Or that he represents a company who's entire business is online. I think we are blessed that he even managed to get online at all while in a digital backwater like Las Vegas and put in the long painstaking minutes to reply to a few hand chosen posts.


"I don't have to send this through PR part of the company, to us, quick feedback and response is important." - Patrick Leonard
That's not very fair actually. He probably had to climb to the top of the Stratosphere with a satellite phone in one hand and his laptop in the other, balancing precariously while sending an email.
Adjusted is offline   Reply With Quote
Old 06-12-2017, 11:14 AM   #169
uradoodooface
banned
 
uradoodooface's Avatar
 
Join Date: May 2012
Posts: 2,381
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by GazzyB123 View Post
Not once have I complained about the increase in rakeback; I think it's fantastic. I am enquiring as to why the points weren't converted into money automatically. It is of course a rhetoric question, as the answer would of course be "we saw a ton of free money and decided to steal it".

"They gave loads of notice" isn't an answer, nor does it excuse this level of greed.

Innit.
Yup
uradoodooface is offline   Reply With Quote
Old 06-13-2017, 03:21 AM   #170
Nash_equilibria
veteran
 
Nash_equilibria's Avatar
 
Join Date: Apr 2008
Location: Canada Poker Community
Posts: 2,613
Re: Five reasons to not play on Party Poker

+1. It's an unsustainable business model where stables and rakeback pros will have to keep moving down to where their losses are covered by the cashback, while the recs are playing at PokerStars and elsewhere, where they get > 0 rakeback for re-depositing.

Quote:
Originally Posted by thunderbolts View Post
The real issue with all this, as I've said elsewhere, is that it leaves recs with zero loyalty incentive. It's all very well trying to attract grinders from Stars, but that will not lead to a flourishing site unless people are given serious incentives to become repeat donators. These threads are something of an echo chamber and thus an enormous missed opportunity.
Nash_equilibria is offline   Reply With Quote
Old 06-13-2017, 03:23 AM   #171
Party_Rep
Party Poker Representative
 
Party_Rep's Avatar
 
Join Date: Apr 2007
Location: Gibraltar
Posts: 4,542
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by Hood View Post
Great to see Patrick and other partypoker representatives responding quite candidly in this thread.
One question to Patrick - would you consider pushing internally for a change on how player funds are protected? Under the UKGC's required rating system, partypoker declares itself as "basic". Some of your biggest competitors are either "medium" (Unibet, 888) or "high" (PokerStars).
As demonstrated by the current situation with PKR, "Basic" rating gives a player no direct legal recourse to get their money in the case of insolvency. In a liquiditation scenario, a player is basically ranked as a fairly low-priority creditor.
If you're not familiar with the PKR situation, you can read up on it here and my post this morning with links to yours (and your competitors') T&Cs.
You can read up on the UKGC's ratings system here.
A very valid and interesting point
I discussed this yesterday and its already being worked on
Very likely we can move to medium and will look long term to increase our status to High - this is already "in discussion" and we are following the relevant process
As soon as I have more info or confirmation I will share further details
I trust this fully answers your question



Quote:
Originally Posted by *CHOMP View Post
Mr Duthie


why Party Poker did not convert old players points to cash? Why did you decide it's ok to take this money we earned?

Can you provide a detailed explanation beyond we sent an email?

Why do we need do sign in to rake back every week? So you can freeroll anyone who may forget to opt in one week and save 600$ here and there?

How about explaining why you charge dormant accounts a fee? Would a restaurant or lodge that charges a membership fee start debiting a guest debit card if they choose to not eat there for 6 months?

How about bots. How do you plan on addressing bots adequately? Are you hiring professional players to detect them? Is it a problem with your actual detection systems internally or is it the intelligence of staff and deciphering between GTO play and bot. And once you finally catch a bot what about refunds. How do you plan on addressing and distributing those? There are a lot of questions my fellow players keep asking here and you guys disappeared. If you guys are really serious than you should go back and individually address each players big concerns. There are big questions relating to bots and party poker essentially helping themselves players funds.

NOT GOOD

Thank you

Have a great day

Not Mr Duthie however hes also in Vegas so let me address a few points

Player points had no monetary value - when we decided to change the loyalty system and reintroduce the new cash back program the points were made redundant and hence removed
If we had left them players would have had no option to use them within the client as the store was also removed and as I said - they had no monetary value

The manual opt in has been addressed and we hope to launch an auto process in the coming weeks
As stated previously - we had no auto function suitable for launch and rather than delay the planned date we opted to launch with a manual opt in - this is a short term resolution and will be replaced when possible

Inactivity fees have been around for a long time and will remain - you agree to these when you sign the T&Cs upon opening an account and all details can be found on the website
However - should an active player return to play we have no issue returning any inactivity fees accrued post the 180 day inactivity grace period
I will personally return any fees you feel you have lost - send me a PM with account details
We are not a restaurant or a lodge - we are an online gaming company and the inactivity fee is there for various reasons - including the prevention of money laundering
As I said -all details can be found on the web site

We have a team in place to detect and action suspect BOT accounts - this teams continues to grow and will improve over the next few months
However they have already dealt with many BOT issues and accounts have been closed and removed from play
Refunds have been made several times over the last 1-2 years and many players have received funds back from these accounts
I believe the last batch was dealt with Jan/Feb and funds redistributed
Yes - we also have the help of our ambassadors and the community
Players concerns have been addressed via PMS, forums and email correspondence - we have also been very clear with our ecology changes and our stance regarding 3rd party tools etc


Thanks

Colette
Party_Rep is offline   Reply With Quote
Old 06-13-2017, 06:34 AM   #172
LektorAJ
Carpal \'Tunnel
 
LektorAJ's Avatar
 
Join Date: May 2014
Location: none
Posts: 6,261
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by Party_Rep View Post
the inactivity fee is there for various reasons - including the prevention of money laundering
Could you go into more detail on how the inactivity fee prevents money laundering?
LektorAJ is offline   Reply With Quote
Old 06-13-2017, 07:58 AM   #173
Party_Rep
Party Poker Representative
 
Party_Rep's Avatar
 
Join Date: Apr 2007
Location: Gibraltar
Posts: 4,542
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by LektorAJ View Post
Could you go into more detail on how the inactivity fee prevents money laundering?
No
As I said further details can be found on the relevant section of the webpage or you can reach out to the customer service team directly and share your request
Party_Rep is offline   Reply With Quote
Old 06-13-2017, 08:00 AM   #174
Adjusted
grinder
 
Adjusted's Avatar
 
Join Date: Jul 2016
Location: A racist and a bigot.
Posts: 422
Re: Five reasons to not play on Party Poker

Quote:
Originally Posted by Party_Rep View Post

SNIP...

Not Mr Duthie however hes also in Vegas so let me address a few points

Player points had no monetary value - when we decided to change the loyalty system and reintroduce the new cash back program the points were made redundant and hence removed
If we had left them players would have had no option to use them within the client as the store was also removed and as I said - they had no monetary value ...SNIP


Thanks

Colette
This isn't true. Party Points did have monetary value. They could be used to buy store items or MTT tickets etc.

When you introduced the new system, all you had to do was convert all remaining points to cash at a reasonable rate for all customers who still had points on their account the day before you discontinued the points.

What you did was stealing.
Adjusted is offline   Reply With Quote
Old 06-13-2017, 08:06 AM   #175
jayme87
old hand
 
Join Date: Apr 2010
Posts: 1,871
Re: Five reasons to not play on Party Poker

The rb thing is grest for regs. **** for new players who play sundays and watch there rb points expire
jayme87 is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 03:52 PM.


Powered by vBulletin®
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright © 2008-2017, Two Plus Two Interactive
 
 
Poker Players - Streaming Live Online