This is not affecting all accounts with a PokerStars PIN. It affects some people's accounts. If you are continuing to be unable to migrate, please email support@fulltilt.com
I'll pass this feedback along to the relevant staff.

Sorry if this has been addressed already.

Has anyone figured out how to use PokerTracker4 with the new merge? While playing on FTP

Also,

I don't collect stars coins while playing on FTP. Am I getting no FPPs/rakeback at all then?

lol

Wot a smooth transition m8

Happy i cashed out b4 this crap

is there any difference between stars and tilt besides the different themes ? do i collect starcoins as normally would if i play through fulltilt client ?

^^^^

I'm not getting any stars coins at all, while playing on FTP.

No, it doesn't seem to work, it's not importing anything. I think an update is required, try posting on the pt forum about this issue.
About the coins, for me everything works fine, I collect as I am playing, you should too.

Try this.

Thank you for contacting us regarding your account upgrade.

Previous account upgrade attempts may have been unsuccessful due to a number of reasons.

In order to complete the account upgrade process and transfer your balances to your Stars account, please follow these steps.

1. Launch the new Full Tilt software.
2. When prompted to enter your Stars account details, please enter your old Full Tilt username and Password here.
3. This will then launch the account upgrade process and your balances will be transferred to your new Stars account.

We appreciate your patience and please let us know if you have any further questions or visit our FAQ page here:

My accounts did not auto combine after the merger and am having a frustrating time dealing with customer service. My ftp and stars accounts had different email addresses and different physical addresses so I think this messed with your system? They were connected though as I could transfer back and forth between my accounts

Whatever the reason, this is absurd as a customer I have to do anything on my end to get this done. Please help

Would 6 card omaha games come back? I miss the variety of games on FTP

I got the following response

"Hi Billionaire Club member!

I'm afraid I am away from my desk for a few days, so if you need an urgent response please can you forward your request or query to support@pokerstars.net.

I'll check in on my return on May 18th to make sure you have been looked after.

Cheers,

Dave / JamYesterday"

That's odd considering it's May 19th now.

A couple of notes.

1. I like the flat design you ve implemented on the FTP lobby. You should do a flat design for the PS client as well, at least as an option.

2. You cannot mod the client at all. The client is set to autoupdate if there's a change, so players don't have the ability to add a custom theme if they so choose. Not that there's any other theme on the client. I suspect this will change sooner or later though.

3. A grunch I have from the PS client from the perspective of a modder. The old FTP client had a far better implementation of table fonts. Basically, you could change to any font and size you wanted, whereas the PS client only has specific fonts at certain sizes. For example, on PS you can only get Arial normal up to 10 or 11, but after that you only get Arial Bold up to 14.

Better yet, since table fonts are a major source of complaint, why not give people the option to choose table font and size from within the client?

Thanks

AHAHAHAHAHAHHA, this is just a perfect representation of everything that has happened in the last 12 months.

RIP FTP.

It might be my eyes, but the table graphics look very low-res compared to 'actual' FT?

Big thanks for manually moving my funds/points across to stars. I had the PIN problem and support kindly sorted that out. Well played.

Just remembered, one reason the cashgame action was noticeably better at FTP vs PS: FTP did not allow you to table select anymore. You chose a pool and got seated in a randomly selected seat at a random table. Therefore the HUDbots were less likely to play there if PS had their stakes running as well.


I HOPE that will still remain different at FT vs PS? Michael/Keith/anyone? Cuz otherwise a bigger pool of players + the ability for HUDbots to now table select on FT = no point in playing on FT at all -- Deal or no Deal.

Not your imagination Jenny. Few years back Full Tilt Poker made a big deal about completely redoing their graphics engine and they stopped using "raster" graphics and moved to "vector" graphics. Including the cards (and possibly the fonts too, or at least for much of the text). As a result, you could resize windows to really small or full screen and it would look BEAUTIFUL.

Now it's gonna be pretty ugh, since it will be the Stars engine. Possibly forever (I doubt it would be worth the dev time to update to vector, since they are such a near-monopoly now, not worth it to them.)



This is all based on my memory of FT history, I might be wrong about when or what exactly changed.

Got an email advising me to go to the VIP store and input a code to receive a Security Token. Where do I input the code?

I hate Stars software, less game variety than FTP, asdfghjkl;zxxznnbnmmvcb,cb,n,. This sucks donkey balls.

Didnt find my ftp tourney tickets under my stars account and couldnt log in with my ftp account. Couldnt make a thread search because it always go to bing.

https://starsaccount.fulltilt.eu/ still not working, still no reply

The internet forum had the solution, to delete the user thing. One should have 1st logged in w ftp account and that will cancel it if one did not but logged in w stars account like asked.

ftp tourney tickets were converted to T Money (formerly know as T$).

It is a pain in the ass to have to wait for a break, log out of Stars, log into FTP, play the deal, log out of FTP, log back into Stars.

Why not just have FTP as a Tab within the Stars client?

Sylvestra

I wrote to the support with a problem and they are manually moved my ftp data