WPN has a taken a new tack:


To which Mason Malmuth responded:

This is all so very strange

I agree. We keep getting small bits and pieces of the story, and nobody is coming out and just telling people what is going on; its a little more than unnerving.

Still don't understand why ACR never replied to the email/letter from 2+2. Just feels like the "insiders" know a lot more and they are either A. Trying to get more information (glass half full) B. Somewhat in cahoots with one another somehow (glass half empty).

It implies some sort of shadiness in the business, whether that's passively or actively allowed bots or something else, there is something going on that they know shouldn't be. This isn't meant to shade WPN it's just a logical conclusion from their (lack) of actions. Tbh, not showing mucked hands is a HUGE red flag and circumstantially points to what could be going on while simultaneously making hard proof of such shadiness hard to come by.

IMO, I think something is being drastically overlooked
Most are worrying about cheating, while I am also concerned about the act of cheating I think "what happens when an account is in fact investigated and deemed to be violating TOS(cheating)" should be given some serious thought.

We as players, advertising resources, etc etc are focusing on catching these actions or waiting for statements on what is being done to stop these actions.

So ok we find that there is cheating what now?

I think it would go a long way in player confidence if WPN officially updated TOS to include if they intend to refund or not refund players who were victims of unfair gameplay.

In all fairness to the players trying to determine if they want to use the service offered by the site it would be nice to have a complete picture of the entire process, that does not mean the process in determining if an account is caught, just what happens after an account is caught.

Even if the network clearly stated play at your own risk, I can deal with that then as a consumer I know all risk associated are on me. I can then choose to keep participating or not.

Is it not also time to update TOS to evolve and on flip side say maybe if you are in fact violating TOS you lose the right to privacy. Esp when this site so openly sells our data off to other sites advertising to us but keeps private tos violators

IDK just seems crazy we are to be so involved in finding cheaters(the site itself asked for help) and then be given no refund if/when a cheater is found.

the conclusion to me is we are not helping protect our game play rather helping the site to keep profits rolling in.

It is hard to formulate thoughts without all the info and it seems many factors are not being disclosed.

Some new information has been brought to my attention that I am working on right now. I'm more convinced than I was before that security has not existed at all and their ability to police almost anyone without me or other players telling them is non-existent.

Where are you seeing that IGSOFT is owned by WPN?

Also, where are people finding that WPN is owned by BetCris is owned by another company involved with the Panama Papers leak? I can only find one article that mentions WPN and BetCris together.

Just assuming since igsoft.com has so many of WPN photos and links/advertisement to their network. It's a third party software but only one network runs on it.


to find owner of the site go to your poker folder and look up pokerclient.ini and get the ip "l1.sysaccess.eu" and then go to

https://www.ultratools.com/tools/ipWhoisLookup

and type that address in and search.

Joey,

WPN is owned by Yatahay, Ltd., which re-branded its poker network to Winning Poker Network in January, 2012.

Googling Yatahay Ltd. and Winning Poker Network brings up press reports from then, including a CardPlayer article.

David

I had a very similar situation with my ACR account during February 2016. Long story short my account was hacked and the first name under my "account details" was changed. I learned that this change could only have been made by an ACR employee after receiving required documentation from me.

Here is a copy of the email with details of my hack that I sent to ACR security as well as WPN REP later that year:





Hello,

Please forward this to your manager, CEO, whomever makes decisions with regard to security at America's Cardroom.


I understand that this message is long, and appreciate that it is read in its entirety.

My username on ACR is Milwaukee2. On the morning of February 6th of this year I tried logging into my ACR account and got the popup message "bad user code or id." I quickly opened live support chat. The person who I talked to told me that the account Milwaukee2 was not registered to my name. I then used the password recovery through my email to get into my account and found that over $12000.00 was missing. Oddly, the hacker left $40 and change in the account. I also noticed that the first name under my account details was changed from "Ross" to "Mikel." The last name remained the same.

I immediately called security and was connected to Mike. I told him that my password had been changed and funds in my account were lost. Mike told me that he was aware of the situation and was investigating an out of the ordinary login from Russia. (this could have been from anywhere as the hacker was likely using a VPN) He told me that the hacker chip dumped the funds but the funds were secure and he was hoping that I would have my account back along with the funds later that day. He also told me that there were no logs showing a password change to my account, which he thought was strange. Mike told me that I should change my email password and run a scan for fishing software.

I changed my ACR and email password and ran a scan. The scan turned up nothing. I was also able to check to see if my email had been accessed by any IP other than my own (suggested by Mike), and it had not.

A few hours after the initial call I call again and am connected to a customer service rep. I ask to speak to the security department. The rep asks me what my issue is and I explain that my account was hacked, the first name on my account was changed and that funds were lost. The rep misunderstands me, thinking that I am asking for a name change on my account. He tells me "sir, the only way you can change a name or address on your account is by scanning and sending in required documentation."

It was at this point that I realized that the hacking could not have come from my end. When i was connected back to Mike I asked him about the name change and told him that I suspected that an employee of ACR had gained access to my account. He told me that they were still investigating and were not ruling out anything at that point. Mike called me again that evening and told me that the investigation was ongoing and that I should have my account back within 24 hours. He also told me that the CEO was aware of the situation.

The next day (Sunday) at I called and spoke to Kenneth from security. Kenneth told me that he was investigating and that he hoped to have my account back by the end of the day. I continued calling ACR twice a day on Monday and Tuesday.

On Tuesday night I got a call from Mike letting me know that the funds would be back in my account within an hour. I chatted with Mike for a few minutes and he asked if I had any questions. I asked if ACR had any plans to implement 2-factor authentication. He told me that it was something they were working on and it should be available within 1-2 months. About an hour later I received a call from Kenneth and he told me that they were putting $11,855.61 back into my account. This was about $667 short of where my account was pre-hack. I didn't argue as at that point I was exhausted from the entire situation and just wanted to get the funds out of the account.

As soon as the funds were put back into my account I requested a $2500 withdraw and moved most of the rest of the funds over to the sportsbook. (I thought that maybe if my account were accessed by the hacker again he may not find them in the sportsbook)

The next morning I got a call from Rod telling me that my account had been accessed from Germany. No funds were lost this time. I believe that moving my funds to the sportsbook may have prevented the hacker from losing the funds a second time. I told Rod that I needed the account frozen. Rod then locked the account for me. Over the next several weeks I was able to withdraw the funds from my account by calling Rod, having him unlock the account, make the withdraw, and have Rod again lock the account.


Another detail that I do not want to leave out is that when I requested my initial password change (post hack), ACR sent an email with a new password unencrypted to an email that was no longer registered to my account. (I had changed my ACR email to a new address exclusively for poker about 4 month prior.)

My reason for writing you is that I believe that security at ACR needs to be improved. Speaking with Mike and Kenneth, I got the impression that both were intelligent and knowledgeable with security, but that does not matter when the software and security policies of the site are weak.

I believe that implementing a 2-factor authentication option for logging into ACR accounts is something that should be implemented ASAP by ACR. I have not played a hand since I was hacked but would be back tomorrow if you had 2FA.

Thank you for taking the time to read this email, and please update me as to the status of 2-factor authentication on ACR

Unfortunately I never received a reply to that email. I contemplated posting about my experience after it happened, but (selfishly) decided not to as I didn't want to lose WPN as an option for myself in the future.

Keep fighting the good fight!

a friend just reminded me of a strange glitch we ran into awhile back on this network

when logging in other peoples cashier would show, then when his girlfriend and cousin(different people lol) would log in his cashier would show on there cashier from different devices.

he thought it was contained to his network but then when his cousins interent went out he came to my house to use my connection he logged in and his cousins cashier was shown and it was currently updated and he had not been at his cousins in some time.

he actually called his cousin and said you got XXX amount and he goes no way wtf

the funny part about it was he had asked for a transfer and his cousin had said naw only got X amount when he really had plenty to cover the small transfer....

I believe he reported this countless times to acr allmet with a tone of that couldn't happen but yeah it really did saw it was my own eyes and 4 of us all can't be mistaken

just wanted to add more info on security or lack there of...as I had actually forgotten bout that glitch

lol what the hell

After the stories posted in this thread, I have to wonder how many people have been taken for a ride by ACR and never posted about it or knew how to retreive their funds.

Looking forward to your 4th video about ACR

In other news, Papi has been offered a $50,000 freeroll from Daniel Negreanu & Bill Perkins to complete Choice Center course.

https://twitter.com/bp22/status/971892165944250368

When Joey made that video about introspection and trying to figure things out, the cultists smelled blood in the water.

Wow, that is a pretty big refund for small stakes PLO. Nice to see something is being done, hopefully mid stakes is next.

I'm sure it has something to do with legal but wish they would publicize the name of the accounts. I think it bring more confidence to the real players and is a small deterrent to the other BOTs/cheats out there.

Nice.

There is no specific law outlawing playing poker online in Maryland.

Those refund testimonies may have been posted by WPN PR sock accounts.

(X Files music begins to play.)

I sweated my mate on 2nl last night, and every table was a nitfest with everyone just folding. That's obviously totally opposite to how fish play poker, the tables were literally dead. A real fish would get bored or eaten up pretty fast. Bots at all stakes. Sad.

All any man needs is MGTOW.

This may be off... but i made a post in Winning Poker claiming there was something up with ACR and i'm 100% sure the name Bobo came up.. he had green on his forum name. I think he erased it. I've skimmed over this thread. His name has come up at least once. I've long believed this site is harboring ACR. I know that's tough to prove, but if you've read the threads and actually had posts deleted by these guys, you would get it.

And i am in no way trying to back Chicago Joey because he has been a straight dick to me in every online format. I'm simply bring this up because after reading things, the name Bobo came up a few times.