Just in case, I haven't seen or heard any posts of UB/AP recieving e-mails i just got an e-mail answered from a week ago. So someone is back.
[#BNQ-251351]: change of countryMonday, October 31, 2011 8:38 PM
From: "UB" <support@ub.net>Add sender to Contacts
To:
xxxxxxxxxx@yahoo.com
Dear Player,
Thank you for contacting us.
In order to proceed with your address change, we first need the following documentation from you.
1. A clear photocopy of the front of your Driver's license or any government-issued ID.
2. Clear photocopies of a recent utility bill no older than 2 month, clearly showing your name and a non-US address.
Please scan and send the requested information to
security@ub.net. In the interest of resolving this matter as quickly as possible, please send them at your earliest convenience.
If you want to send the documents attached to an email, we suggest that you save the image to your desktop using JPEG (.JPG,.JPEG,.JPE,.JFIF) or GIF (.GIF) format, so that you can easily locate and then attach it to your email reply. Please make sure that the total size of the files being sent does not exceed 5 MB, or else we will not be able to receive this email from you.
Remember to include your name, player's username, or the email address registered in your UB user profile. We look forward to your reply.
Regards,
Liz
UB Support
Support@UB.net