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BetOnline.ag Poker: Promotions Thread BetOnline.ag Poker: Promotions Thread

04-23-2021 , 11:58 PM
Hi all,

Dont forget your chance to win a seat for the $225k GTD exclusively for 2+2 forum members.
I am welcome to feedback and would like to keep this race improving to give something back totally free to the community.


With regards to other promos, if you have any issues or queries that live customer service can not help with please send me a pm explaining and i will do my best to help.

Kind regards

Mike
04-24-2021 , 06:19 PM
Are you ever going to compensate players for the hand collector missions?
04-27-2021 , 12:44 AM
Quote:
Originally Posted by TeUnit
Are you ever going to compensate players for the hand collector missions?
He conveniently ignores questions that have any bite or meaning to them, just responds to softball stuff.
04-27-2021 , 07:53 AM
Hi all,
I believe everybody was compensated for the hand collector missions, and extra tournaments were put on too.

If you feel you were not compensated or excluded, please send me a pm with your account number and email address.

I will do my best to help get this resolved.

Kind regards

Mike
04-27-2021 , 06:17 PM
Quote:
Originally Posted by BetOnline Mike
Hi all,
I believe everybody was compensated for the hand collector missions, and extra tournaments were put on too.

If you feel you were not compensated or excluded, please send me a pm with your account number and email address.

I will do my best to help get this resolved.

Kind regards

Mike
Not compensated, pm sent
04-27-2021 , 09:42 PM
I sent you 3 pms.
04-29-2021 , 04:59 PM
Quote:
Originally Posted by Men"the master"fan
Not compensated, pm sent
Did you receive a response to your pm yet?
04-29-2021 , 11:07 PM
Quote:
Originally Posted by TeUnit
Did you receive a response to your pm yet?
No, was giving him a couple days
05-05-2021 , 12:48 PM
Are you ever going to compensate players for the hand collector missions?
05-17-2021 , 07:43 PM
Why are the prices in the weekly rake races tickets to the monthly 250k Gtd 109$ Main Event and not for the weekly 150k Gtd 109$ Main event like they used to? Is there any way we can get our tickets converted?

05-18-2021 , 05:31 PM
How long does it usually take for prizes to be distributed after a weekly event is over? I haven't gotten any of my TM from the spring tournament series still.
05-18-2021 , 10:46 PM
Should be pretty soon after the contest ends, but that's not always the case.

I'd contact live chat and ask if they can have somebody manually apply the TM to your account.

You could also ask BetOnline Mike here to look into it for you if you send him a private message with your email and account information.
05-18-2021 , 10:51 PM
same issue...no tournament money (TM)...i even emailed support and never heard a thing back...this is from first week of series btw for me
05-25-2021 , 04:05 PM
I got an e-mail saying I had a free gift waiting for me in the poker room. I logged in and it was a little spin that had free $109 tournament ticket, free $10 and some other stuff. I landed on the free $10. I am just wondering if there are special terms and conditions for this? I didn't see any playthrough requirements or anything of that nature, and deleted the e-mail. I am just wondering if there are restrictions in how the money can be used, withdrawn, etc. Can anyone answer this for me?
05-25-2021 , 05:56 PM
Quote:
Originally Posted by liptoot
I got an e-mail saying I had a free gift waiting for me in the poker room. I logged in and it was a little spin that had free $109 tournament ticket, free $10 and some other stuff. I landed on the free $10. I am just wondering if there are special terms and conditions for this? I didn't see any playthrough requirements or anything of that nature, and deleted the e-mail. I am just wondering if there are restrictions in how the money can be used, withdrawn, etc. Can anyone answer this for me?
Basically I got the free $10 and played a couple Windfall tournaments. I won $35 and bet in the casino and also some sports betting. Like I said, I didn't see any playthrough requirements or restrictions. I deleted the e-mail though and don't see any terms and conditions specific to this circumstance. I just want to make sure this won't be an issue that nullifies my winnings.
05-25-2021 , 06:28 PM
You could try to contact live support and ask them if there are any requirements associated with the bonus.
05-26-2021 , 03:36 PM
Hi all,

Was thinking about putting money on BoL and getting the full deposit bonus. Any idea how many hands at PLO 100/PLO 500 it would take to clear?

Do those games run much? Volume seemed a little low when i was checking them today...

Thanks!
05-27-2021 , 04:14 PM
Quote:
Originally Posted by liptoot
I got an e-mail saying I had a free gift waiting for me in the poker room. I logged in and it was a little spin that had free $109 tournament ticket, free $10 and some other stuff. I landed on the free $10. I am just wondering if there are special terms and conditions for this? I didn't see any playthrough requirements or anything of that nature, and deleted the e-mail. I am just wondering if there are restrictions in how the money can be used, withdrawn, etc. Can anyone answer this for me?
Did you hear anything back on this?
06-01-2021 , 04:32 PM
I didnt not get credit for my AA in todays mission, I sent the hand history and screen shots to support, but I should not have to do this. I hope this is not a repeat of the hand collector mission.
06-01-2021 , 05:34 PM
Quote:
Originally Posted by TeUnit
I didnt not get credit for my AA in todays mission, I sent the hand history and screen shots to support, but I should not have to do this. I hope this is not a repeat of the hand collector mission.
Same for me as well. I didn't get credit for being dealt AA in the mission grinders promotion.
06-01-2021 , 05:40 PM
Quote:
Originally Posted by TeUnit
I didnt not get credit for my AA in todays mission, I sent the hand history and screen shots to support, but I should not have to do this. I hope this is not a repeat of the hand collector mission.
Same here. Got AA in an MTT and in fast fold and it's not crediting it. I know it is for others as you can see many have gotten a ticket already. Ugh this is stupid, these hand missions.

Apparently BetOnline Mike is no longer with the company (at least that's what TD Dan said in the discord I'm in with him), so guess we have to deal with customer service to get this resolved.
06-01-2021 , 05:51 PM
I did not get credit for playing a MTT either, what a nightmare.
06-01-2021 , 05:51 PM
This is the response I got from chat support:

14:50, Jun 1:

Thank you for your patience. It does seem like there was an issue with the mission, we are working on it. For now I have escalated this to the relevant department to have it looked into. Once feedback is available, you will be emailed.

So yeah, day 1 and they're already having issues.
06-01-2021 , 05:53 PM
I got credit for the MTT and the flops is crediting. Just the AA not credited. This is how it was before for me in previous iterations of these as well.
06-01-2021 , 07:03 PM
Same here ... AA not credited ....

      
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