Dont forget your chance to win a seat for the $225k GTD exclusively for 2+2 forum members.
I am welcome to feedback and would like to keep this race improving to give something back totally free to the community.
With regards to other promos, if you have any issues or queries that live customer service can not help with please send me a pm explaining and i will do my best to help.
Why are the prices in the weekly rake races tickets to the monthly 250k Gtd 109$ Main Event and not for the weekly 150k Gtd 109$ Main event like they used to? Is there any way we can get our tickets converted?
How long does it usually take for prizes to be distributed after a weekly event is over? I haven't gotten any of my TM from the spring tournament series still.
I got an e-mail saying I had a free gift waiting for me in the poker room. I logged in and it was a little spin that had free $109 tournament ticket, free $10 and some other stuff. I landed on the free $10. I am just wondering if there are special terms and conditions for this? I didn't see any playthrough requirements or anything of that nature, and deleted the e-mail. I am just wondering if there are restrictions in how the money can be used, withdrawn, etc. Can anyone answer this for me?
I got an e-mail saying I had a free gift waiting for me in the poker room. I logged in and it was a little spin that had free $109 tournament ticket, free $10 and some other stuff. I landed on the free $10. I am just wondering if there are special terms and conditions for this? I didn't see any playthrough requirements or anything of that nature, and deleted the e-mail. I am just wondering if there are restrictions in how the money can be used, withdrawn, etc. Can anyone answer this for me?
Basically I got the free $10 and played a couple Windfall tournaments. I won $35 and bet in the casino and also some sports betting. Like I said, I didn't see any playthrough requirements or restrictions. I deleted the e-mail though and don't see any terms and conditions specific to this circumstance. I just want to make sure this won't be an issue that nullifies my winnings.
I got an e-mail saying I had a free gift waiting for me in the poker room. I logged in and it was a little spin that had free $109 tournament ticket, free $10 and some other stuff. I landed on the free $10. I am just wondering if there are special terms and conditions for this? I didn't see any playthrough requirements or anything of that nature, and deleted the e-mail. I am just wondering if there are restrictions in how the money can be used, withdrawn, etc. Can anyone answer this for me?
I didnt not get credit for my AA in todays mission, I sent the hand history and screen shots to support, but I should not have to do this. I hope this is not a repeat of the hand collector mission.
I didnt not get credit for my AA in todays mission, I sent the hand history and screen shots to support, but I should not have to do this. I hope this is not a repeat of the hand collector mission.
Same for me as well. I didn't get credit for being dealt AA in the mission grinders promotion.
I didnt not get credit for my AA in todays mission, I sent the hand history and screen shots to support, but I should not have to do this. I hope this is not a repeat of the hand collector mission.
Same here. Got AA in an MTT and in fast fold and it's not crediting it. I know it is for others as you can see many have gotten a ticket already. Ugh this is stupid, these hand missions.
Apparently BetOnline Mike is no longer with the company (at least that's what TD Dan said in the discord I'm in with him), so guess we have to deal with customer service to get this resolved.
Thank you for your patience. It does seem like there was an issue with the mission, we are working on it. For now I have escalated this to the relevant department to have it looked into. Once feedback is available, you will be emailed.
I got credit for the MTT and the flops is crediting. Just the AA not credited. This is how it was before for me in previous iterations of these as well.