I sent BetOnline Mike a PM regarding the Christmas promotion not counting my daily objectives on two separate days. I wrote this PM on 12/23 and have received no response. Not even an acknowledgement that it has been received and forwarded to the correct department. Literally no response.

I thought maybe he was on vacation. But no, his last activity was yesterday. Take that for what it's worth in regards to the customer service provided.

I would recommend grabbing a hand number or two when you see it happening. It can help narrow down the problem.

Merry Christmas and happy new year to everybody from BetOnline!!

We have some fantastic promotions coming in January, many of which were pushed along by your influence.

You can find information and links below.

I think the most exciting news is the new look tournament schedule that will be coming into affect soon.

$40,000 in Leaderboard Prizes

Starting January 3rd, 2021 opt-in to specific leaderboards, play your favourite stakes at real money cash games Sunday to Sunday and you will automatically earn points to climb the ranks in the leaderboard of your choosing.

https://promotions.betonline.ag/weekly-cash-race

Starting January 4th, 2021 the poker tables are at war in our Survivor contest rewarding poker players with cash prizes from weekly Freerolls running Sundays at 1:00 pm ET.

Each week there is a daily challenge available to players Monday through Saturday. Players have to survive each day without missing a single one; otherwise, they will be eliminated from the final draw. On Sundays, all players that survived will get to play in a Survivor’s Freeroll.

https://promotions.betonline.ag/poke...ivor-freerolls

$20,000 in Leaderboard Prizes

Starting January 3rd, 2021 opt-in to Sit & Go and Windfall leaderboards.

Play your favourite fast-paced games Sunday to Sunday and you will automatically earn points from your sit and go activity every single week!

https://promotions.betonline.ag/sng-weekly-leaderboard


Kind regards

Mike

I’m guessing since my last post asking if this was in addition to daily leaderboards was deleted, these are replacing daily leaderboards.

In which case, bring back the daily leaderboards!

Hi All. Sorry for the noob question but does SB.ag have heads up cash games, and if so, at what stakes? Thanks!

They haven't had them for about 3 years or so now.

Thanks MCA! Darn, any chance they might have them in the future? Also were they taken off because of bum hunting or some other reason? Cheers.


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Happy to help!

I have no knowledge of why they were removed or if they will ever return.

The last incarnation of them they had the HU tables anonymous so I'm not sure if bumhunting had any role or could be considered as a possibility for why they were removed.

Several years ago, before they were made anonymous, I do recall seeing posts about suspicious play at those tables, which makes making them anonymous after those posts even more suspicious to me.

NINzent might have a better recollection of this since the player he chose to name himself after was regularly holding those tables. That player was bloodywolf.(With the 'y') and was later found to be using RTA and banned from this network. He's still holding down the 6max tables over at WPN on his 2BTCONRED account as far as I know.

Very interesting background, that’s good to know. I suppose 6-max will have to do then! SB looks like the best option for folks from one of the few restricted states on most other platforms. Thanks again!


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I really dont think so
Im very sure that they got rid of the HU tables because recs lose a lot more $ on them compared to how much rake gets created compared to the 6max tables
Yes, torwards the end it was bloodywolf who was holding the 5/10 lobby using RTA, however I dont think anyone at that time suspected him at that time
In hindsight I found out that he was also holding the WPN lobby under the nickname "wolfeating"

While i believe that it may have been banned due to cheating users and unhappy recs wasn't there a huge problem with chip dumping on BoL??? Like russian users chip dumping to pay for goods/services HU. Could be wrong.

Perhaps I'm mistaken, but are you referring to this situation?


TigerGaming (Chico) has confiscated my money

On Jan 20 I was playing on boost bad beat Jackpot poker tables playing .05-.10 a hand was played that I know according to betonline terms, conditions, and rules qualifies for 20% of the $8703.76 jackpot. On hand (709265160) I was dealt AQ and after a board of Q Q Q J J all the chips got in middle, I win the pot with quads Q\'s A kicker and my opponent showed quad J\'s with a Q kicker. According to the rules of the bad beat both players must use both cards. In this case all whole cards were used. I started a live chat with a betonline rep shorty after the hand had taken place... After 30 minutes or so the rep said the hand does qualify and funds will be sent to me within 24hrs... Nothing after 24 hrs, so I started another live chat with a different rep. After 30 minutes or so this rep said it could take 24-48hrs to receive the funds... after 48 hrs nothing... So i started another live chat with a rep for the 3rd time... This time the rep starts making excuses that are totally false or don\'t make much sense. He stated since I won the hand it doesnt quailfy... Totally false the winner of the hand gets 20%... also he stated I was not pltaying on a bad beat table which is not true.... I have pictures and can pull up the hand history on their site which clearly show me playing on a boost bad beat jackpot table

Unfortunately I don't think the hand would qualify. Both cards must be used for your quads and you used one Q. Sucks I know.

Both hole cards must be included in the Bad beat hand, as well as in the winning hand.

If you hit the Jackpot, it appears on the screen instantly.I had once str8 flush vs str8 flush but only with 1 card ...

Seems like all cards were used if villain had JJ. I would imagine you'll get paid if two reps said you would. Just keep on it and keep pressing them for it.

If I read OP correctly, he had AQ vs JJ on a QQQJJ board. He's playing quad queens with an ace kicker (both hole cards are playing) and villain playing quad jacks with a queen kicker (both hole cards playing).

100% this should be paid out. There's nothing in the rules that says your second hole card can't be used as the kicker when you have 4 of a kind.

It's either an omission from the terms and conditions or an omission from the programming that triggers the bad beat jackpot. Either way, until those are rectified the terms and conditions on the website indicates that this hand qualifies and, as such, the player should be paid out accordingly.

What’s up with this site lately. Past few weeks have been a mess. Overall I’ve liked Betonline but I’m starting to second guess myself. The chat support I’ve dealt with aren’t prepared for any poker issues either. Yikes

This issue in particular has probably been around for a while now and this is just the first person to notice it or say something here, but, yeah, it does seem like there has been a lot of new issues lately.

Cash game pots being raked without going to a flop without notifying players of any change.

Not pausing tournaments when there's widespread disconnections and then not properly reimbursing players.

Customer support has always been hit or miss, but their understanding and ability to deal with poker related issues seems especially poor.

I'll give them credit for improving on some of the game integrity issues at the tables over the past few months and the compensation they've sent out to affected players recently, but there's some other major issues here that definitely need to be addressed at the moment.

My understanding is that for quads to qualify for the jackpot that both hole cards have to be used in the quads, it can't be trips on the board/one hole card. This is how it's been on any other site I've played on that had a BBJ. Worth a shot asking support about it though, BOL should state this on the BBJ rules if it's not there already.

100% this should be paid - both hole cards are used for the hand combinations (best 5 out of 7 obv)

You can't really use what other sites have done historically to disqualify this player. The only thing that matters is the specific terms and conditions of whichever site has the promotion since some sites have different rules for the qualifying hands of their bad beat jackpot promotions. In this instance, not including the requirement in the terms and conditions that says you can't use your 2nd hole card as the kicker when you have quads entitles this player to the bad beat jackpot share.

Boost Bad Beat Jackpot

Hi there. I scanned the last several pages of a few BO.ag threads here but couldn't seem to find a clear answer to this question:

Is Pokertracker and/or Holdem Manager allowed on Sportsbetting.ag? Thanks!

OMFG I just realized the pots are now raked preflop when there is a 3bet like on GG Poker. Is it possible to get a list of the changes and the current rake structure for all games which is effective at the moment?