cliffs***** titan poker was confiscating me 3.000 euros for using what they called irregular betting patterns ( probably a whale called an overbet from me i suppose it means - but surprise they are not answearing now to my emails)

i know what i will tell you is hard to believe especially because is my first post here but i made this 2+2 account just for telling you what happened to me on titan poker and i will be very happy if a titan representative will have the time to debate here this problem because they are not answearing to my emails.
i mention i am a medium and high stakes player, i play mostly on 888 where i am ladyinred19 and on ipoker was aggrocall19.

i ll try to be very short - even is a long story with many emails sent to them - so, the essential is that titan poker was suspended my account on 27 october for a routine security check they said. At that moment i had 14.200 euro on the account. On 1 st november they left the romanian market and my account was still suspended. After many emails when they was asking for patience on 24 november they are sending me an email saying that they were withdrawing 11200 to my bank account and nothing about the rest of 3.000 euros. After i was asking what about the rest of 3.000 euro (3078 euro more exactly)they said i was using irregular betting patterns and this amount was distributed to the players affected!!!

Well after this explanation of 3 words, i was very revolted i was asking for the hands and they are not answearing anymore. All the explanation for this robbery are this three words irregular betting patterns. no hand histories, no players involved nothing. blank


Now i have a question for them why they were sending me 11.200 euros if i was guilty of using irregular betting patterns - and two why they can t send me the hands . i told them why they are not answearing in my last email to them after sending another two and no answear received


"So in short guys you took 3.000 euro from my account and all you say are i was using irregular betting patterns. just 3 words for such an action you took.
i undestand why you couldnt send me any hand histories related to this or why you can not talk about this because you can t find not some hands, only one hand you can t find because you never send any money to any player involved as you said you took this money for yourself just for christmas for your kids
is outrageus what you did taking money from my account for nothing - is ridiculous coming from a big company - all i am asking is to tell me the hands i was using irregular betting patterns as you said and surprise you are not answearing. i am not surprised because i know you can not demonstrate what you "supposed" because as i said there are no hands - was just a ROBBERY!!!

Such a big company to confiscate 3.000 euro without sending at least the hands they say i was using irregular betting patterns or to give any small details after such an action.
Great game thieves i will post on 2+2, curious about what comunity thinks about your hit and run behaviour,
i am still waitting an answear maybe you realise your behaviour is so bronx style,"

Of course is not about the money because 3.000 euros is not a big amount but is about what a big company behaves after leaving a market - shooting people on the street.

here are all 4messages i received from them without counting the ones asking fro patience:

1.on 27 october

"This is Mario your Titan Poker VIP Host.

Your poker account has been suspended on Titan Poker pending a routine security check.

At present we are checking your accounts for any possible fraudulent deposits.

We view this kind of activity as possible money laundering, identity theft or moving of fraudulent funds, and any account found to be collusive is suspended pending a full investigation, with no cash outs authorized until deposits have been verified.

This process can take some time.

You are required to supply ID and proof of address.

We must warn you that a failure or inability to supply these details may result in your account being permanently closed with funds being used to offset any fraudulent deposits made by your opponents.

Your poker account will remain frozen until a reply is forthcoming."

2. on 24 november they are sending me just 11200 even i didnt made any withdraw they we re doing automatically after finishing the investigation

"Thank you for choosing Titan.

We are glad to inform you that we have processed your withdrawal request, code 8581025, for the total amount of €11,281.72.

For your convenience, please note the withdrawal details:

Credit Card/s:

4...46 has been credited a total of €5,000.00 and will be shown on your credit card statement as Fastengine 8000663146.
4...46 has been credited a total of €5,000.00 and will be shown on your credit card statement as Fastengine 8000663146.
4...46 has been credited a total of €1,281.72 and will be shown on your credit card statement as Fastengine 8000663146.



Sincerely,

Titan Finance Team "


3. i asked about the rest of themoney
"On November 11th, we deducted €3,037.58 from your account to give compensation to the affected players.

Therefore, the total amount that you were able to withdraw is €11,281.72.

I hope everything’s clear now. Feel free to let us know if you have any other questions.

Thank you and have a great day! "

4. on 28 november when i asked this cant be serious and affected players of what????what did i do ?
"This is Leila from Titan Poker VIP Team.

We’ve notified you regarding the investigation that we have conducted and it was found that you have been involved with irregular betting patterns.

The money that was deducted from your account was issued back to the players you played with.

It is our top priority to ensure that we are providing a secured poker environment to our players, thus we are strict with all the gaming activities.

We hope for your understanding on this matter.

Thank you and good luck. "

in the last message is a lie they we re not even telling me a word about the investigation that s all i receive from them

should not have bet irregularly obv

Is there a Titan rep on 2p2?

It sounds like there's a lot more to this that you're not telling us

if not, this is beyond sketchy

titanpoker is the most trusty ipoker room..they wouldnt do this randomly...

lol wat

someone at titan deserves to be fired

OP, what's the status of your account now?

Also, for future reference, it's "answer".

Years ago, when I could play on Titan, they would have freeroll tourneys for qualifying players. I would qualify. But before the tournament day, the tourney would be rescheduled or cancelled without notice.

Then they left the US entirely without any way to play the freerolls remaining or getting any reimbursement.

It does not surprise me in the slightest that Titan would confiscate funds from a player for any flimsy excuse at all.

what's irregular betting patterns at poker - here for instance i found this days i am not the only one who got robbed by titan for irregular betting patterns you can laugh hard because there are hands at fix limit. At least they sent the hands to this guy , to me they are not sending me any hands or the players involved. http://www.gpwa.org/forum/titan-poke...ce-211327.html

that s why i said who i am on 888 because many high stakes players know me from there and everyone will realise this is 100% the truth and all i received from them.

dont know what do you mean, if you think i am troll and i invent stories because i know this is what looks like then you re wrong and yeah sorry to everyone for my english.

I made this thread because i am revolted of what they did - and even if you ll not believe this also is not about the money.

i dont know but in their place i can bet they will not answear to this because i am 100% they cant find one hand.

what is more frustrating now is nobody believes me this is 100% the truth and you ll come at this page when you ll be in my place

that s what i said also in one of my unasnwered emails:

"WOW on short if you ll not give my money back(I M MEGA SUPER EXTRA INOCENT) this will end in the justice - it s absurd i am feeling like somebody just hit me with a hammer on the street without warning! and it s not abut the money - it s about what you just did confiscating money without telling me anything and then coming woth an explication in 3 words. I am curious what that creative man from your team was thinking and what he discovered.

So,you never notified me about anything you just suspended my account and said it is an investigation about fraudulent deposits.after one month You took 3000 euro from my account withouttelling me anything and now after i sent you an email all you said "it was found that you have been involved with irregular betting patterns"!!!

- i think somebody MUST explain me what i did and in which hands - thats what a big company does i think.
i play poker for many years and never in my entire career i will think at cheating or anything - i dont even know what means irregular betting patterns - i usually play few tables so have plenty of time to choose how much i bet .


Its not about even the money its about you robbed me without telling me anything and is robbery because i didnt do anything - i repeat anything illegal - i just play poker and not only on your site - as i told you there is no difference is like you hit me with a hammer on the street - because thats what you did - i m inocent and i am sure you cant proove anything because i know i am inocent and i can demonstrate with my entire database - with all the hands i played on your site and not only on your site if you want.

If you will not give my money back and also you will not explain why you took it because i am curious why somebody can think i dont play poker fair be prepare to be known by all the poker comunity aboutthis lack of comunication and this absurde decision you took

P.S. i will post your answear on 2+2 comunity with all your answears and your meassures after i ll receive your next response. As i said is not about the money is about robbery here - Inever in my poker career will cheat only if you ll think i earn enough money to not be so stupid to cheat from where i get my money!!!! but hey i dont need to demonstrate you i am not guilty you should deomnstrate me i am guilty - the problem is i know YOU LL NEVER CAN !!! uGLY VERY UGLY WHAT You did - is freightening me now when i think that somebody creative can next day telling me hey you should check here so you bet and now i confiscate your money - it s crazy - i just woke up and i cant bellieve what you did - so curious about your answear now

wow cant believe what you did - i think you need to fire the collegue who "discovered" i do something strange at betting because is clear is incompetent- and as i said i can put all my database at your discretion."

i am thinking at ending this in the justice but i dont know if is plus ev - the trial will be held in a gibraltar court right? and if they come with any hand a judge should tell if is irregular betting pattern or reggular betting pattern ... is scient fiction. but at least they must come with a hand and an answer to this

even it will look like a brag i want you to realise that i am not hidding you anything and in your place i will not keep a big bankroll on titan and i ll post here my year graph in bb.
[IMG][/IMG]

I have no idea what I said to give you that idea; I was just asking what the current status of your account is. Did they take the money and allow you to play again, or is your account closed?

As for your English, don't worry, it's excellent. I don't typically bother picking at spelling and grammar, as that's a silly thing to do on the Internet, but I saw you make the same mistake multiple times so I thought it would be helpful to let you know. I know if I was posting in another language, I'd appreciate having something like that pointed out so I'd improve; my apologies if that offended you.

i sent to titan poker an email telling them about this thread. here is the proof of the email sent to them
[IMG][/IMG]

not offended at all, thanks.
they suspended my account, then when they finished the investigation sent me just 11200 from 14300 without telling a word of the 3000 euros.

they withdrawed the money because on 1 st november they left the romanian market so my account is blocked now because they are not operating on romania. probably if they ll come back i am free to play at them.

so i was guilty but not so gulty in their eyes if they sent me a big portion of the money - this is also very strange if they discovered something illegal they should take all my money - but come on we are talking about irregular bettig patterns - whats this???

from now when i overbet on river and a whale calls me i was using irregular betting patterns? bluffs cant be because seems i won this hands so what are irregular betting patterns in their eyes so curious. i am more curious then i want the money back, no kidding.

It's not an all or nothing thing, you get most of your money back as they only suspect you cheated on certain hands. First I think you will never get an answer, and definitely not the money.

Based on the little information they have given you I will speculate on what they are implying. They seem to think that in certain circumstances your bets, when reviewed, seemed most likely to involve collusion. As such they took back the money from the hands they thought were to suspect and gave the money back to the people who lost it.

They don't think you cheated all the time, and so you keep the money form when they didn't think you were cheating. Basically they think some of your bets were collusion.

in this case for collusion i think al the money you have in the account must be taken and you must be banned for life. is not like here in this hand you made collusion i ll keep the money at this hand was no collusion keep the money. also dont forget they are saying they distributed this money to the affected players. all i am asking is to give me the hands and the people which we re involved in this hands - i m really suspecting they never distributed any money to any player and all this irregular betting patterns bs is pure invention and this hands are imaginary.

I've seen this before. So they say you're colluding...but when you ask them for proof they'll say they can't give it because doing that will reveal their top secret irregular betting pattern detection methods. Maybe you're innocent or not but either way I think you're screwed here.

What stakes were you playing in that graph? Nice red line

Dont want to discuss about my winnigs or graph i posted my graph because people was thinking i am a break even reg who s crying after 3k. That s exactly what they did confiscating money and then no answear all the wxplanation "is you have involved in irregular betting patterns. "

Then why just 3k why not 10 k if they are not obligated ti show the hands they we re suspecting. Why not 50 k if u have 65k on their site. am i the only one who thinks this is far beyond to be ok?