At no point did I explicitly say they should refund him, nor did I imply it.

Simply probing what people think about how they distinguish a chip dump from a case like this. Because even in a case like this where chip dumping probably was not occurring, would they have inferred that it was if it had taken place at a HU table? Probably.

lololol

You asked if they would refund him. It's very obvious (to anyone who has thought it through) that they can't refund in situations like this, so when someone asks if they would refund him, it's reasonable to assume that they think there is some chance that they would refund him.

Your 2nd paragraph makes no sense. They would look at the hand histories if it was a heads up table, just like they do at 6-max or full-ring tables. They don't assume it's chip dumping just because it's heads up. If someone gets their money in with a set against 2 pair, it's reasonable to assume they aren't trying to chip dump. lol

+1 (stealing has to bring bad karma, so so wrong)

sorry to hear about your bad luck. chalk it up as a learning experience and overcome it. you deserve to run good, think positive and work hard you will have it back in no time.

p.s. isnt tracking the IP a waste of time? if he was competent enough to hack your account he prolly is able to mask his location/identity.

wow, does this mean that someone at his table was supposed to be the person to get dumped on? might be worth looking into.

Possibly but not necessarily. If they were smart about it they would want to place some distance between the compatriot and victim arriving at the table. The hacked account busted out in 31 hands so it could be that the account that was suppose to sit down at the table had not yet arrived.

yeah, no way to know for sure. but you should definitely ask FTP to investigate the other players at the table and see if any of them are located in the same city as the hacker. have we been able to figure out what city the hacker was in?

i wonder if the hacker is actually reading this thread?

It looks like the hacker was in Nanaimo BC which is a tiny community (under 80k people) but apparently according to another Shaw Communications customer IPs assigned to locations on the other end of the country also show up as being from Nanaimo so the only person who could say for sure would be a Shaw employee.

Again someone who is smart would make sure the locations of the two IPs were geographically separated. I realize I'm giving these people a lot of credit but these are all things that are fairly easy to do. There is really no way to figure out much. If anything I'd look at who could have known my password as it was probably someone the victim knows.

Wow this is sick, sorry to hear OP.

I dont understand what the hacker benefits out of doing this? Just the thrill of playing?

crappy deal OP, this really sucks.
A pity FT wont do anything about it, one of the many reason I boycott playing there..

Dude the hacker got you in as an 10-1 favorite to double up to $3028, how can you be mad?

he also got it in as about a 9-1 underdog in the second hand

[x] hacker put villain on a draw, ldo
[ ] bold aggressive play rewarded

uummm...scorcho this isn't really the thread to be making jokes, this is an unfortunate incident.

OP, good luck and yea, it must be frustrating not being able to accomplish much with what seems like enough evidence.

OP. Are you 100% certain there are no nasties on your pc and that NOBODY knows your password?

Have you installed any dodgy software lately, do you have a solid AV + Firewall?

Do you use AIM etc (the way most get hacked) ?

If you meet all that criteria the email reply they sent you is ******* outrageous.

IP locks for the win please.

you're right, actually.

I was drunk posting last night, sorry.

This happened to my last week (I posted it on Card Player magazine forum). I lost $1150.00 to a hacker who got into my account. I had opened an email that contained a virus (topic UTube - Full Tilt going out of business). I warned Full Tilt the evening before, they replied thanking me and suggested I change my password. I did, but the hacker still got in. He lost the entire amount in one hand, and security even admitted I was telling the truth, but they could not
be responsible and would not replace the funds.

For years Full Tilt (and others) allow sign-ons from vastly different and distant IPs from the account holder. Often on the same day as the previous normal sign-on.
It's indefensible that they won't do anything about this.
We are on our own here.

Ok first those are too funny. (sorry but they are)

Second, I understand all of that crap about FT cant be responsible. BUT If I give my credit card number to some ahole across the country and they buy a bunch of crap, I still report it and get my cash back! I think that is the cost of doing business. If FT wants to keep customers happy (this seems to be happening alot lately), they should have some kind of safeguard in place to stop this from happening. If anyone can crack any account and lose/steal all of that money, where will it end?
By not helping the guy in the investigation (why doesnt FT call the police) FT are just as responsible as the hacker. They have a software that will hold tens of thousands (millions) of dollars of mine, but wont help me to replace any of it when they know it was stolen?!?! WTF, that is about the worst business model that you can have.
I think that the IP lock is probably the best bet. Either that or FT needs to do what every other type of business that holds peoples money does and that is replace what was lost. Just because they are a gaming site, the op should take the loss? If they know he didnt do it (unless they think he did and are only being polite so he puts more money on their site), they need to take some responsibility...

May 11 2008 2:18 pm 24.57.69.209 Canada FAIL
May 11 2008 2:18 pm 24.57.69.209 Canada FAIL
May 11 2008 2:18 pm 24.57.69.209 Canada FAIL
May 11 2008 2:18 pm 24.57.69.209 Canada FAIL