Sorry, wrong number.

Who cares what his relation is to this other player. Obviously the point of the thread is when you should be notified of a problem with your account. OP has an issue with only being notified when you deposit/withdraw and I would tend to agree.

I want to know immediately if there is an issue with my account. People can play for months without making any deposit or withdrawal and in that case they will have no idea of an issue with their account.

Any problems with accounts should be immediately added to their DB and the player in question should be notified on login that they cannot play until contacting support and resolving the issue.

This is exactly my point.

What sort of allegations would you be throwing around once you logged in and found you couldn't play because stars had an issue with xxxx and you had no idea who xxxx is.

If as mentioned above you are using the same ip address or mac address they will want an explanation of how you don't know who that person is .especially if its only at home that you play. If you have won a lot of money off xxxx and he is suspected of chip dumping or running a bot or colluding they may be trying to figure out if you were complicit or just unlucky to win that money off a scumbag. To say it is xxxx is irrelevent is to ignore why stars have their suspicions in the first place. If you are innocent you have nothing to lose by being helpful and cooperative and a lot to gain.

I totally agree though that if our deposit/withdraw options are suspended ,we should be informed at the time so that any problems can be addressed. I suppose the opposite of this though is that many accounts may get withdraw/deposit options temporarily suspended and after investigation the suspension is lifted without the player ever knowing about it unlesss they try to deposit/withdraw during the suspension,.

My account is in the same boat now with a player that I have not hud history or knowledge of. I have answered their questions to the best of my ability. I am interested if others have gotten this resolved or not. I have done nothing wrong.

Everything is cleared up for me.