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PS check cashout issue

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11-26-2008 , 02:31 PM

sethypooh21

Make or Miss League

Join Date: Aug 2004 Posts: 47,037

I don't *think* this is a big deal, and but it's never happened before, and given the givens, I wanted to see if this has happened to anyone else prior to say the last few weeks:

Quote:

Dear sethypooh21,

We were recently informed by one of our check providers that an account has been closed with an issuing bank. As a result, the following uncashed check has been cancelled and funds re-credited to your PokerStars account:

Transaction ID: xxxxxxx
Amount: xxxxxxxx
Mailed date: 18-Nov-08

This credit shows up in your PokerStars Cashier History as "REDEEM_RET PURCHASE".

PokerStars uses a number of processors and a variety of methods for players to cash out their funds. You can rest assured that your money is always safe in your PokerStars account, and you will always have access to your funds and the ability to cash out.
If you decide to cashout via paper check again, your check will be issued from a different bank.

Please accept our sincerest apologies for the inconvenience this may cause you.

Best Regards,

PokerStars Payments Department

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11-26-2008 , 02:40 PM

partypoker123

old hand

Join Date: Sep 2004 Posts: 1,875

Quote:

Originally Posted by sethypooh21

I don't *think* this is a big deal, and but it's never happened before, and given the givens, I wanted to see if this has happened to anyone else prior to say the last few weeks:

That sucks if you needed the money for dec rent or something. Im not sure if you able but the echeck takes about a day and is the best cashout option right now. (150kvpps needed from what ive heard). i would recommend that. Ive cashed out once with a check. it was pretty fast and i never seen that beofre.

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11-26-2008 , 02:49 PM

_Jager_

newbie

Join Date: Sep 2006 Posts: 37

This happened before, I think it was in the summer??? It didn't happen to me, but it was the same scenario. Everything was fine immediately after using the other processors.

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11-26-2008 , 03:00 PM

dboy23

Pooh-Bah

Join Date: Feb 2006 Posts: 3,754

damn thats not good. My echeck withdrawal option went away so i req'ed a check yesterday.

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11-26-2008 , 04:46 PM

sethypooh21

Make or Miss League

Join Date: Aug 2004 Posts: 47,037

Quote:

Originally Posted by _Jager_

This happened before, I think it was in the summer??? It didn't happen to me, but it was the same scenario. Everything was fine immediately after using the other processors.

This is what I figured, I just wanted confirmation from someone that it had happened prior to the UIGEA reg stuff as well.

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11-26-2008 , 05:48 PM

The Lipo Fund

grinder

Join Date: Dec 2006 Posts: 13,483

i got this email today

my check was mailed oct 30th, so its obviously deposited

wtf can they do, just take the money out of the account? i havent spent any of it, and have other money in there to cover it

its been quite some time (3 weeks~, and this is the first i heard from stars, and my bank hasnt said anything)

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11-26-2008 , 05:59 PM

Gambear

adept

Join Date: Mar 2008 Posts: 1,195

Which processor was it that got shut down?

Feel free to PM me if you don't want to post anything too revealing in the thread.

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11-26-2008 , 06:19 PM

BrettButter

journeyman

Join Date: Apr 2007 Posts: 246

Quote:

Originally Posted by Gambear

Which processor was it that got shut down?

Feel free to PM me if you don't want to post anything too revealing in the thread.

I'm also curious, if you don't mind sharing..

I cashed out by check on November 20th. I received the check on November 22nd and deposited it the same day. I haven't heard anything from the bank, or PokerStars, but the funds still haven't cleared.

Last edited by Mike Haven; 11-26-2008 at 07:20 PM.

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11-26-2008 , 06:45 PM

mrcommonsense

journeyman

Join Date: May 2007 Posts: 366

Please do not name banks. Always ask for a PM instead.

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11-26-2008 , 06:59 PM

#10

mrcommonsense

journeyman

Join Date: May 2007 Posts: 366

Just so people do not start to panic here, it was a VERY SMALL BANK. 99.9% of you will be fine.

PM me if you need the name.

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11-26-2008 , 07:04 PM

#11

tautomer

adept

Join Date: Oct 2006 Posts: 949

Got that email today too. Not sure what the deal is but the money has been in my bank account for over a week. And Stars won't let me withdraw for 48 hours because this 'refund' is considered a deposit. Uh, I need my money, especially if that check turns out to be bad.

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11-26-2008 , 10:00 PM

#12

BrettButter

journeyman

Join Date: Apr 2007 Posts: 246

My apologies for naming the bank, and thank you for the several helpful PMs, and to the mods for editing my post. I've been assured my check is fine, was just posting to notify that I cashed out around the same time as you guys here and the information that went with the transaction. Hope all turns out well for everyone else.

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12-05-2008 , 07:46 PM

#13

tautomer

adept

Join Date: Oct 2006 Posts: 949

Well, the check finally bounced and I got charged a nice fee. Good thing another check arrived today.

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