Problem essence here in what. Played 2-7 tripl-dro a cache, a limit 0,5-1. In one of distributions the rival won distribution with A high, at me Q high. Then there was a general surprise in a chat. After game I opened history of distributions on the computer, looked at this hand. Surprising that there is specified that at me on showdawn was steam 3 on hands though I perfectly remembered that it not so. It was on March 7. Wrote to service I support look forward to hearing. Who faced the similar.
I am sorry for mine English, I hope an essence it is clear

Interesting why during game I didn't see pair 3 on hands, and in the history of distributions it is written down. Whether is it fault Pokerstars and whether they should compensate such cases?

Moved from Software.

Juk

What is your native language? May I suggest you make a post in your native language and then hopefully somebody on 2+2 who speaks your native language can translate for us.

Juk

Post the hand history, and the hand histories directly after with the chat of the players.

language Russian, I am sorry if I write muffledly

I have sent history of hands in support where there is a conversation of players, look forward to hearing

PokerStars Hand #76771710558: Triple Draw 2-7 Lowball Limit ($0.50/$1.00 USD) - 2012/03/07 4:35:03 MSK [2012/03/06 19:35:03 ET]
Table 'Dvorak IX' 6-max Seat #2 is the button
Seat 1: Kniksen ($22.96 in chips)
Seat 2: Platite ($24.65 in chips)
Seat 3: A-Jack-O-Lit ($30.97 in chips)
Seat 4: ErlanKokshe ($20 in chips)
Seat 5: seven_spb70 ($23.59 in chips)
Seat 6: llloseIswear ($41.93 in chips)
A-Jack-O-Lit: posts small blind $0.25
ErlanKokshe: posts big blind $0.50
*** DEALING HANDS ***
Dealt to ErlanKokshe [3h 4c 3c 9s 2d]
seven_spb70: folds
llloseIswear: folds
Kniksen: folds
Platite: folds
A-Jack-O-Lit: raises $0.50 to $1
ErlanKokshe: raises $0.50 to $1.50
A-Jack-O-Lit: calls $0.50
*** FIRST DRAW ***
A-Jack-O-Lit: discards 2 cards
ErlanKokshe: discards 2 cards [9s 2d]
Dealt to ErlanKokshe [3h 4c 3c] [5s Ts]
A-Jack-O-Lit: checks
ErlanKokshe: bets $0.50
A-Jack-O-Lit: calls $0.50
*** SECOND DRAW ***
A-Jack-O-Lit: discards 2 cards
ErlanKokshe: discards 1 card [Ts]
Dealt to ErlanKokshe [3h 4c 3c 5s] [5h]
Platite said, ";O)"
A-Jack-O-Lit: checks
ErlanKokshe: checks
*** THIRD DRAW ***
A-Jack-O-Lit: discards 1 card
ErlanKokshe: discards 1 card [5h]
Dealt to ErlanKokshe [3h 4c 3c 5s] [Qc]
A-Jack-O-Lit: bets $1
ErlanKokshe: calls $1
*** SHOW DOWN ***
A-Jack-O-Lit: shows [2h 8d 7h 4d Ad] (Lo: A,8,7,4,2)
ErlanKokshe: mucks hand
A-Jack-O-Lit collected $5.73 from pot
*** SUMMARY ***
Total pot $6 | Rake $0.27
Seat 1: Kniksen folded before the Draw (didn't bet)
Seat 2: Platite (button) folded before the Draw (didn't bet)
Seat 3: A-Jack-O-Lit (small blind) showed [2h 8d 7h 4d Ad] and won ($5.73) with Lo: A,8,7,4,2
Seat 4: ErlanKokshe (big blind) mucked [3h 4c 3c 5s Qc]
Seat 5: seven_spb70 folded before the Draw (didn't bet)
Seat 6: llloseIswear folded before the Draw (didn't bet)



PokerStars Hand #76771735890: Triple Draw 2-7 Lowball Limit ($0.50/$1.00 USD) - 2012/03/07 4:35:40 MSK [2012/03/06 19:35:40 ET]
Table 'Dvorak IX' 6-max Seat #3 is the button
Seat 1: Kniksen ($22.96 in chips)
Seat 2: Platite ($24.65 in chips)
Seat 3: A-Jack-O-Lit ($33.70 in chips)
Seat 4: ErlanKokshe ($17 in chips)
Seat 5: seven_spb70 ($23.59 in chips)
Seat 6: llloseIswear ($41.93 in chips)
ErlanKokshe: posts small blind $0.25
seven_spb70: posts big blind $0.50
*** DEALING HANDS ***
Dealt to ErlanKokshe [Kh Kc 3s 2c Qh]
A-Jack-O-Lit said, "?"
llloseIswear: folds
Kniksen: calls $0.50
Platite said, "ur A was gooood"
Platite: calls $0.50
A-Jack-O-Lit: folds
ErlanKokshe: folds
seven_spb70: checks
*** FIRST DRAW ***
seven_spb70: discards 3 cards
Kniksen: discards 1 card
Platite: discards 3 cards
seven_spb70: checks
Kniksen: bets $0.50
Platite: calls $0.50
seven_spb70: folds
*** SECOND DRAW ***
Kniksen: stands pat
Platite: stands pat
Kniksen: checks
Platite: bets $1
Kniksen: folds
Uncalled bet ($1) returned to Platite
Platite collected $2.63 from pot
Platite: doesn't show hand
*** SUMMARY ***
Total pot $2.75 | Rake $0.12
Seat 1: Kniksen folded after the 2nd Draw
Seat 2: Platite collected ($2.63)
Seat 3: A-Jack-O-Lit (button) folded before the Draw (didn't bet)
Seat 4: ErlanKokshe (small blind) folded before the Draw
Seat 5: seven_spb70 (big blind) folded after the 1st Draw
Seat 6: llloseIswear folded before the Draw (didn't bet)


PokerStars Hand #76771767114: Triple Draw 2-7 Lowball Limit ($0.50/$1.00 USD) - 2012/03/07 4:36:26 MSK [2012/03/06 19:36:26 ET]
Table 'Dvorak IX' 6-max Seat #4 is the button
Seat 1: Kniksen ($21.96 in chips)
Seat 2: Platite ($26.28 in chips)
Seat 3: A-Jack-O-Lit ($33.70 in chips)
Seat 4: ErlanKokshe ($16.75 in chips)
Seat 5: seven_spb70 ($23.09 in chips)
Seat 6: llloseIswear ($41.93 in chips)
seven_spb70: posts small blind $0.25
llloseIswear: posts big blind $0.50
*** DEALING HANDS ***
Dealt to ErlanKokshe [2c 8s 5s Ts 6c]
Platite said, "so is better"
ErlanKokshe said, "sick"
Kniksen: folds
Platite: folds
A-Jack-O-Lit: folds
ErlanKokshe: raises $0.50 to $1
seven_spb70: folds
llloseIswear: folds
Uncalled bet ($0.50) returned to ErlanKokshe
ErlanKokshe collected $1.25 from pot
ErlanKokshe: doesn't show hand
*** SUMMARY ***
Total pot $1.25 | Rake $0
Seat 1: Kniksen folded before the Draw (didn't bet)
Seat 2: Platite folded before the Draw (didn't bet)
Seat 3: A-Jack-O-Lit folded before the Draw (didn't bet)
Seat 4: ErlanKokshe (button) collected ($1.25)
Seat 5: seven_spb70 (small blind) folded before the Draw
Seat 6: llloseIswear (big blind) folded before the Draw

during game of pair of three at me wasn't

I want to sticky this post.

Its problem.

didn't understand the last post

sr

Your hand appears to have a pair of 3's, which is worse than Ace high in 2-7 lowball.

not sure if serious, but in case you are:
there was no problem with stars software, there was just a problem with you not understanding the rules of the game you were playing. this might be helpful:
http://www.pokerstars.eu/poker/games/draw/2-7/

Advice : study the rules before posting.

I always hold on to both 3's when playing 2-7 lowball just in case my opponent holds on to 44

that's just the point, I played not 1 time, and during distribution there was no pair on hands. and why then the others wrote in a chat

it's problem

This, on its own, shows you don't know how to play triple draw.

I imagine the chat from the other player was because he bet his A as a bluff, and didn't expect to win the hand when you called.

I don't remember what there was a card for a place 3, possibly it was 2, and I know rules

I am a pity didn't make a screen during game

If who thinks that I tell a lie, think:
1. What for I specially зарегестрировался on this site to expose myself out a fool?
2. What for to other players to a chat to write about it?

I want that the others learned that such things can occur

I want others to know that such things happen sometimes

He is saying that the cards shown did not show the pair of 3's and that his Q low should have won. The HH shows that he lost and he wants to know what he should do to prove he won. Muffledly

Пожалуйста, используйте Google Translate.

OP, please look at the link that I posted and then look at your hand historys again (those are better than screenshots). It is very obvious that you misunderstood the rules.

the reason why other people at your table said what they said is that they noticed that you didn't really know what you were doing, so they were pretty excited to have you at their table.

OP thank you for posting the hands + chat.

It seems that you discarded the 2 rather than the second 3 at the first draw, causing this confusion.

Also, I think the language barrier is causing a problem with the chat.

The chat is not "general surprise in the chat". It is someone impressed by the person hero-calling you with A high, correctly.

You seem to know the rules for 2-7, so it looks like you just misclicked on 1st draw and never noticed.