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ongame down? ongame down?

04-29-2008 , 10:45 AM
is ongame down for anyone else? i get to the patch loader screen, it says unable to connect to server and closes.
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04-29-2008 , 10:48 AM
Same problem.
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04-29-2008 , 10:56 AM
Quote:
Originally Posted by Dean Moriarty
Same problem.
+1
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04-29-2008 , 10:57 AM
+2
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04-29-2008 , 10:58 AM
tower extend the promoperiod!
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04-29-2008 , 11:06 AM
+3

Played a S&G when this happened. Do someone know if I will get my money back when there server craches or if it is lost money? ( had tripps when this happened so I am a bit sad )
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04-29-2008 , 11:13 AM
I had 10 tournaments open at the time.
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04-29-2008 , 11:16 AM
i had 2 huge donks with 200bb and 300bb stacks in a 3 handed game. frdkwefrbgtnrcieufbgrncisnbgrvckmswxmvcdibxznrthzb tgrvfayy<xcvb.,
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04-29-2008 , 11:18 AM
tower should really extend their promo period!!! this is the second time this month!
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04-29-2008 , 12:02 PM
This is what a got form support:
We would like to apologize for all the inconveniences caused, there's an unscheduled server downtime, our technical team is aware of it and they're currently working on the issue, however, there's not time frame provided. Once the server is backup, the relevant department will work on the refund for all players throughout the network.

@RDA: it is happening alot these days
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04-29-2008 , 12:04 PM
****ing ongame

on a plus note the new lobby is pretty nice.. maybe we will get another surprise. like random tables not closing when you are deep w/ a fish.


My favorite part about ongame is the fish don't hit and run you, the ****ty software does lol
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04-29-2008 , 12:13 PM
Quote:
Originally Posted by shakermaker3
****ing ongame

on a plus note the new lobby is pretty nice.. maybe we will get another surprise. like random tables not closing when you are deep w/ a fish.


My favorite part about ongame is the fish don't hit and run you, the ****ty software does lol
and i thought its just my PC.
Jesus, betfair i'm coming
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04-29-2008 , 12:26 PM
that's what you get when you outsource IT to India or Manila..

the problem is: managers don't look at total costs including all money and menhours lost due to downtime, they just look at plain headcount costs...
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04-29-2008 , 01:09 PM
Is it working for somebody? There seems to be players online but I still can't login..
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04-29-2008 , 01:12 PM
This has been happening for years on Ongame. How can they not decide to fix the underlying problem in all this time?
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04-29-2008 , 01:13 PM
Because they don't give a ****?
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04-29-2008 , 01:16 PM
couldnt open at all earlier, now i can get as far as trying to log in but cant connect to the server. hopefully it wont take a day like it did a couple of weeks back
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04-29-2008 , 01:21 PM
Well hasnt been much traffic at the mid and high limit games
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04-29-2008 , 01:42 PM
im on now, there are a few cash tables running but no tournies seem to be working. least it seems to be half up and running again
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04-29-2008 , 01:42 PM
Now cash is up, who wants to be the Guinea pig?
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04-29-2008 , 01:47 PM
actually a few tables going but i dont wanna play till its properly sorted. were all having a little chat in the lobby while we wait
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04-29-2008 , 03:04 PM
Good Afternoon,

Late in the morning our players experienced connection issues to our servers. Players should be able to log in now, and most of the games have been restored. Our technical department is working hard to get everything resolved. Players that may have been affected by disconnections due to this incident, will be refunded automatically.

Any of our players that have questions about their bonus please send us an email and we will look at each players' account on a case by case basis.

Regards,
Elizabeth
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04-29-2008 , 03:23 PM
I just wanted to let everyone know that this issue has now been resolved, and all services have been restored.

Cheers,
Elizabeth
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05-29-2008 , 08:43 AM
Too laggy. I'm off.
onGames sucks
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