Quote:
Originally Posted by unhappy camper
once again indy is the excuse maker.. for ppn . i saw flop ,turn and river in those 5 raked hands and 1 of them was heads up which had a 25 cent rake.how do you only earn 4cents for those 5 hands.
your previous post was unclear. if you saw the flop and the pot was raked and you were not credited with your rake contribution then there is indeed a very serious problem and it is inexcusable.
i have had nearly 40,000 raked hands and never suspected that i was not getting credit for all my rake. I paid more attention to rake points than the rake taken as I was focused mainly on the rake races.
I wouldn’t be surprised if they really are just that incompetent but there is no reason why you should give them the benefit of the doubt. I would be suspicious too. It is entirely feasible that that they didn't know their system was under-crediting the rake. As slow as traffic has been since they started I seriously would be surprised if they have had more than 50 people claim bonus. You were really on the ball to catch it. Since rake credit equals bonus dollars for you, i wouldn't call it a mere glitch. They owe you a debt of gratitude and if it were me i would credit your account a several bucks for your invaluable imput. It's the thought that counts but dollars count more, in poker at least. Since again, we are talking about players money there can be no excuse for not fixing it as soon as possible, without delay, expetiously, rush, stat..ect...you get my drift.
I would like to see them retroactively and prospectively calculate how much bonus was wrongfully not credited to me and everyone else who was playing toward a deposit bonus or reload bonus and pay us. Since they apparently had the data to verify your claim, maybe they could tell how much they underpaid other players. Or maybe they could just double the amount of bonus actually paid, i could live with that, but i'm not holding my breath.
Quote:
Originally Posted by unhappy camper
when the only way to meet a playthrough to get your money is screwing you well thats as corrupt as it gets.
you can withdraw money you deposited any time you want as far as i know. you cannot withdraw deposit
bonus unless you meet playthrough requirements, all sites do that. Maybe you should try to withdraw and find out. I would certainly want to know if i am wrong about that. You cannot withdraw freeroll winnings unless you meet playthrough requirements, many sites do that.
Quote:
Originally Posted by unhappy camper
,almost every site i have played does not charge fees on the first withdraw in a month. and lastly i have money i cant get on full tilt, absolute and many e wallets , but when the only way to meet a playthrough to get your money is screwing you well thats as corrupt as it gets.
i think the TOS or cashier page tells you about withdrawal costs. As with any site, you should read them before depositing and you should get clarification on what ever is unclear to you. you are entitiled to your opinion. i simpley don't agree with you on this point.