Hi WhatDoesCallMean,

I'm happy that you trust Paddy.

We believe iPoker is Europe's leading poker network and their RNG is regularly audited by a third party.

Hi Reg74,

I've just replied.

Sorry for the delay. As you will see from the PM, we needed to clarify something before we moved any further.

Thanks for your help.

Hi WhatsBeef,

The HU rake is high, but all other rake is generally inkeeping with other European networks.

I have taken a note of your concern and promise to pass them on.

Our latest promotions are the most rewarding we have ever run and represent great value for all PaddyPowerPoker customers.

Thanks for your post.

Thank you Jamie for your hard work here in this thread and having the patience to deal with those who are just a pain in the butt

A few things about multi-tabling that I'd like to ask you:

What would you recommend for mass multi-tabling on Paddy? On my computer it starts lagging at 12 to 15 tables so some suggestions to fix this would be great.

If you're looking for an edge, why not develop professional hot keys like Table Ninja for your multi tabling customers. Surely it wouldn't take a lot of investment programming wise and it saves us a lot of grief having to deal with third party software, updating issues. etc.

how come mine was the only question that didn't get answered (post
#42), and it wa the only post that was specifically about paddy power rather than generic ipoker concerns?

+1

I'd like to see a response.

Hi Guys,

We are very keen to assist investigations concerning bots, collussion or any foul play. If the players are not on Paddy, we will forward the evidence onto Playtech who we know are taking the current situation extremely seriously.

I would like to ask posters to keep in mind that Paddy is one of many skins on the iPoker network. We pay for this thread and it should be a Paddy support thread and not related to general iPoker feedback.

If anyone suspicion of foul play then I would like to invite PMs and would be grateful if this thread could be kept to Paddy specific issues only.

Thanks for understanding

Hi Estist,

Thanks for your question and support. It's much appreciated.


Generally speaking the iPoker software is not particuarly heavy to run. It's certainly not the lightest, but almost every machine can play 6 or so tables without lag.

As far as I know there is no way to limit to processing power that it takes to run iPoker currently (although someone can probably give you a better answer than this in the software thread) so you would probably have to upgrade you're hardware if you're experiencing lag.

As for your second point: This is the exact kind of thing we want to hear and I've taken a note of it. I will reply in this thread within the next few weeks concerning this and let you know if there is anything we can do.

Thanks again.

No problem. Everyone involved is taking this issue extremely seriously and we hope that over the next few months some progress is made.


Both Paddy and iPoker are of the opinion that if a user is proven to be a bot they should be banner network wide.

Paddy as a licence cannot be given the power to ban users playing on other skins if they suspect that player is a bot. It would be madness.

For this reason all complaints concerning bots that are present on other skins need to be forwarded to Playtech.

As I previously mentioned, I'm more than happy to do this.

We are confident that Playtech take the issue of botting very seriously. We have seen them take action on numerous occassions and the next few months should demonstrate iPoker's commitment to solving this problem.

That sounds great.

I am happy to be sent PMs with as much evidence of botting and foul play as possible. I am confident that these complaints will be investigated as soon as possible.


I'm afraid this is an unrealistic request. If iPoker wish to do this then that's their perogative, but we cannot publish names of people we've reported to be bots and detailed results of the investigation. I don't think I've ever seen another operator do this.

I hope posters can understand that out of the hundreds of names being investigated it's a certainty that a decent proportion of them are not bots and genuine players.

It would not be fair to out their names and the evidence that led to the conclusion they were not a bot.

I applaud your enthusiasm and if you have any specific evidence would like to welcome your PMs.

Thanks for your post.

Hi Hood,

Why do these have to be bots?

To me it just looks like a single player attempting to circumnavigate the iPoker HU policy of 4 tables max.

This is still a serious issue, but it's not on a par with botting.

Hi Guys,

Sorry for the lack of response.

I do not run promotions or make these rules and have had to forward this to the person who does.

From what I understand this was a rule put a while ago by someone who currently doesn't work for the company anymore.

Please be patient and I'll keep you updated.

Thanks for understanding.

That was fast. First piece of progress.

As I stated above this was a legacy term and condition which we're now removing.

I'd imagine it will be gone by the end of the week.

That's great

I've got no idea how much investment is required to develop poker software from scratch, but if I was really serious about getting a piece of the market (if not the majority of it) then I'd be looking at this area in particular and come up with ways how it can be achieved. If you consider that FT has had really bad support and after BF and loosing their license players are still willing to play there, then its clear how important the software is to everyone and how strong of a selling point it is at the end of the day. My guess would be that its more important than any bonuses, VIP deals, etc. than you can offer. So surely, the return on investment would be worthwhile in the long haul if you can cut down on that area and invest it in development of software?

Agreed, on the evidence provided it could be one person. More info:

- It's not just those 4 accounts, I just did a quick check on those sitting at that time. There are others with the same stats. I know one is grihund, there are others names with identical stats.
- Collectively they play a very long time. Like possibly 24-hour coverage. You'll have to check your internal logs on that. I've never gone online and not seen 3-4 players with these names online.
- I have played chihuahua for maybe 1.5k hands, 3- or 4-tabling. that in itself is very odd - there are VERY few people who can - and want to - play 4-tables HU against one reg. Especially at $5/10 where it's almost certainly unprofitable for 2 competent players, given the high rake (even with a good rakeback). Never chatted, never said hi, played consistent timing with bets, never made any dumb plays (i think myself pretty good 4 tables but i still do stuff like donk bet when i shouldn't because of missing action)
- I did things like sit in, sit out, play one hand, sit out etc... never got any response, was happy to keep playing 1 hand at a time, never chat.
- Despite this one 'player' clearly being very good (3-4BB/100 winrates despite very high rake at 3/6 and 5/10), they never play 20/40 or higher (i believe, i could be wrong on that now, i'm going from memory when i looked in to this in more detail a while back).

Jamie

The ipoker software makes it really awkward to multi table quickly. Opening and closing tables/ waiting for the big blind/ auto posting etc is all handled so badly by the ipoker software it's enough to drive me away from PaddyPoker, even though I want to play here.

I wonder if anyone can help me with some basic stuff that is driving me crazy...

1) In the lobby I want to filter out all the shallow short stack 6 max tables and play anything with a 30bb min. How can this be done?

2) I dont table select, I just want to open (non shallow) tables and keep opening them until I have enough tables open. Why isnt there an option to join the waiting list for all tables like this, and continue auto opening them whenever a seat becomes available?

3) Why isnt there an auto wait to post big blind option for all tables. Clicking this every time is ridiculous. Then ipoker software always asks me if i want to auto post in future and always ignores me when i check yes.

4) When i leave a table the software always asks me if I want the money I have on the table. Of course I do, please dont waste all this time making me click a host of pointless boxes to do simple stuff.

Running windows xp, if I am missing some good scripts to do this stuff please please tell me!

Have ipoker introduced synchronised breaks yet for mtts?

Please comment on this:

iPokerPoints on GBP and EUR tables

Please please do something about this, ideally have them at xx:55 like on stars, definitely would play more tournies on ipoker if there was synchronised breaks.

Thanks for previous answer.

The Iron Man promotion talks about 'cash bonuses'

http://www.paddypowerpoker.com/promo...addys-iron-man

Are these bonuses that I have to clear, or are they really just cash lump sums? If they're bonuses, what is the clearance rate?

Few other suggestions/questions.

Green cards only get awarded on the 1st of every month. Could you change it so you get them instantly? I started playing couple days ago and should go past 40k points this weekend but I have to wait until Sept 1st to get the card?

Related to above, to get IPAD 2 you need to 'accumulate 120,000+ Paddy Points in the three month period following the issue of the card.' But if the card isn't getting issued until Sept 1st then all points I earn in August after 40k are kinda 'wasted' when it comes to earning IPAD. Couldn't it just be changed to 120k points after you earned enough for green card (or issue green card immediately as I said above)

Any chance Ironman will stay around past August? I didn't start till 3rd August this month and got wedding/holidays so will miss the $4k bonus probably. If it can't stay can you change it to rake race or something like Titan has?

Do the happy hour points count toward Iron man? It says they don't count for bonus dollars but doesn't mention other promos.

Any chance of adding some way of tracking Iron man? Or can we email Support to get a break down of points each day?

The VIP benefits chart shows a * against ranks 7-10, but there is no mention on that page what the * refers to. Any chance of a larger freeroll for the higher ranks? They don't seem to have one at all for some reason.

Hi Pureklas,

They haven't I'm afraid. It might be coming soon though so stay tuned!

Hi Hood,

That's more like it :-)

I've sent you a PM with an email address to email as much information as you have to and hopefully we can make something happen.

Thanks for your posts & help.

Hi Pyromantha,

These are real money bonuses that you don't need to clear.

That's the only way we would ever dream of doing it!

Thanks for your post.

Hi MilkFi5h,

I can see from the thread that this is a problem that exists at a few other iPoker skins.

As you can see from our Play and Earn page we only detail the number of points earned in proportion to the rake contribution in USD games.

What we need to establish is whether a player paying €0.10 in rake earns the same 0.45 points as a player paying $0.10.

It is possible that the € and £ rake is converted into $ before VIP point earnings are calculated.

This is something we're looking into and should have an answer on shortly.

Good question.

Nice one. My replies / comments are below.

In principal we would love to award Green Cards once the 40k points are earned. Did FTP do something like this?

The problem is that it makes things much more operationally complicated.

Anyway, I'm going to discusss this with my guys and we might be able to make it happen.

I agree that this makes perfect sense. This issue and the one above are grouped together, so let me discuss it with the team and get back to you.

We are very commited to adding significant value for high volume players.

If this promotions proves to be popular we will be running some rake races or maybe another Iron Man.

We should have a good idea in the next few weeks of the specifics.


They don’t I'm afraid. The T's & C's now state this too.


Great point.

For the next iteration it will be automated. For now, support can give you a breakdown of your daily points, they receive a list breakdown every day.


The * refers to a now removed term. I understand that this page is now being amended.

We need to see how successful this series of promotions are before calculating the value we can afford to give back via freerolls.

I also believe that, in general high-volume players prefer to be rewarded with cash bonuses, rake races and similar promotions as opposed to freerolls.

The good news is that going forward these players will be eligible for the weekly $1,000 freeroll.


Great questions and let me know if you need anything else answered.