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I just tried a withdrawl to checking and it said there was an error communicating with bank, could not be processed at this time, blah blah, standard error message, usually just try again in 3-4 minutes and it'll go through.
However in a new twist, the money actually left the account. Question to anyone, what's my next move?
Update about a day later. Money was returned to my account. Email to their customer service was never returned however. Oh well, I'll call it a draw.
Exactly the same thing happened to me. Is this a common occurrence? I was worried this was a matter of Citizen's Bank being idiots about the whole thing, but no record of the transaction (denied or otherwise) is in my Citizen's account.
I love the fact that they have exactly one customer service rep -- if that. Amazing. How in the hell is there not another company filling in this gap?