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My account got locked at William Hill My account got locked at William Hill

10-09-2011 , 02:17 PM
I have a serious problem.

Everone that play on Ipoker knows me " Behar10". I play on the higher stakes on the Omhaha tables for a long time. Now William Hill have locked my account and says i have played against fraudulent account.

How can the just lock someones account just like that. I play 40 h/w on 10-20 - 50-100 sometimes even higher. 95% only heads up. Been ther top 3 Vip for 1 year now.
Now there pokerspecialist will have a look on that. But should it take weeks???

I have a lot of money there and the see me like a theif. Do the really think i will risk my Br for some few $.

How can we pokerplayers protect ourself against this?
Dont thrust them anymore and dont know what to do.

Anyone else have this problem? What can we do we do to get our account open.

So Behar10 is locked untill the re-open my account again. So my friends know that.

Hope someone can help me thru the supportchat also to tell them that something.

Hope someone can help me with this issue.

Behar10
My account got locked at William Hill Quote
10-09-2011 , 02:24 PM
If you played against some random who was joyriding or using stolen funds to play then Will Hill and/or Ipoker should be able to tell that pretty quickly really. But they definitely need to lock your account until it's done. If they sent an email saying something like " the investigation could take several weeks" it's 99% to be the standard formal letter they send to all people whose accounts they suspend, and again should not take a huge amount of time if it was one session against a random to review.

If you're a VIP do you not have someone you can contact for better information and service?
Unfortunately the only thing to do in these situations is sit and wait, and hope that support are both quick in their investigations and keep you well informed.

Also, ignoring idiots like the poster right after me who is unable to think before he posts is also good advice
My account got locked at William Hill Quote
10-09-2011 , 02:36 PM
I have a Vip on there site, but the are waiting for answers from Ipoker specialist. And i got a mail from them thats says that i have played agaist fradulent account and their system have discover that. I usually play some players becuase there are not many players that plays those stakes. Everyone that plays for a living knows how difficult it is that havent oppertunity to log in to the account and play.

It should take 2-3 day at most to ge the account re-open, no idea to be a Vip top 3 else.
I will update everything here and if the wont open my account i will warn you all for the Ipokernetwork.

How can we protect against this wont happen again.

Thank you for the answer. I hope the will re-open it soon. Unfortenly my Vip dont work until Monday and i dont think what the call pokerspecialist work saturday and sunday. So this is very irriteded, it seems like the dont care about me.

Quote:
Originally Posted by Donkedout757
Kiss your bankroll goodbye.
I really hope that i will get My Br back

Last edited by Mike Haven; 10-09-2011 at 04:55 PM. Reason: 3 posts merged
My account got locked at William Hill Quote
10-09-2011 , 07:32 PM
Quote:
Originally Posted by Donkedout757
Kiss your bankroll goodbye.
Hey Troll! He really wants to hear this without any explanation.

WH has been getting alot of bad press lately but I think they may have a rep here. Let us know how you make out OP.
My account got locked at William Hill Quote
10-09-2011 , 07:46 PM
There is indeed a William Hill Rep on 2+2 and their support thread can be found here: William Hill Poker - Support Thread

I would suggest you send them a PM with the details, I also forwarded a link to this thread to one of my affiliate contacts at WH and hope they will be in touch with you as soon as possible.
My account got locked at William Hill Quote
10-09-2011 , 07:55 PM
Open another ipoker account on another skin.....continue to crush.....yw.
My account got locked at William Hill Quote
10-10-2011 , 06:52 AM
Quote:
Originally Posted by 39suited
There is indeed a William Hill Rep on 2+2 and their support thread can be found here: William Hill Poker - Support Thread

I would suggest you send them a PM with the details, I also forwarded a link to this thread to one of my affiliate contacts at WH and hope they will be in touch with you as soon as possible.
Thank you so much my friend, i really hope it will be solved soon. this is so #"@!#?=!. Cant belive this!!!

I will update every mail here!

Quote:
Originally Posted by steelerian
Open another ipoker account on another skin.....continue to crush.....yw.
I open a new one on Titanpoker and deposit over $40k and the blocked me as well. Played 16 h first day, and next the when i wanted to log in it was locked.
Now my money is there and the have mail me once about investigation. That the will be intouch. Is ipoker a serious network? Or the the running for a new Black friday when FTP locked all my money.

No idea to open more account, just want my money back and exuases.

I will updated everything else.

Is this the way we vip should be threted, i dont feel the have some many players that keep those stake that we play 25/50 and higher on the omaha tables.

Thanks for the support from you guys

Quote:
Originally Posted by R*R
Hey Troll! He really wants to hear this without any explanation.

WH has been getting alot of bad press lately but I think they may have a rep here. Let us know how you make out OP.
Im thinking serious to leave the Ipoker network for good if the dont solve this in the next few days and open my account, i will update you here how it goes, so everyone knows how the treath us vip.

*

Last mail i got


This is VIP Manager John from William Hill Poker.
>
> Your Personal Manager Amy is on an earlier shift until tomorrow. She will be
> available from 6AM to 14:00 Lobby Time.
>
> XXXXXX, you are a valued customer here and ideally, we don't want you waiting
> and not being able to play. However, issues like this are subject to our Poker
> Specialists investigation.
>
> Your account is being closely monitored by Amy and you can be assured that you
> will be notified as soon as we have any news.
>
> Your understanding and cooperation will be greatly appreciated.
>
> Regards,
>
> John





Dont got any answers today, Funny people

*

New mail today

> Hi XXXXXX,
>
> My apologies for not being able to get back to sooner as I was out of the
> office over the weekend.
>
> We are finalizing the status of your account. I will get back to you within
> the next 24-48 hours.
>
> Should you have any questions or concerns, please do not hesitate to contact
> William Hill Poker Customer Services. We are available 24 Hours a day, 7 days
> a week.
>
> With Best Regards,
>
> William Hill Poker Customer Services


Lets see what the will say, hope the will give me good news and let me play and enjoy the game that we love. To be continued...
After this i will start a blogg there everyone can follow me sessions.

If anyone have any question about this or anything else feel free to ask.

Behar10

Last edited by Mike Haven; 10-10-2011 at 06:33 PM. Reason: 5 posts merged
My account got locked at William Hill Quote
10-10-2011 , 02:19 PM
Good luck and fingers crossed.
My account got locked at William Hill Quote
10-10-2011 , 02:23 PM
Quote:
Originally Posted by 39suited
Good luck and fingers crossed.
Thanks, hope to make some action at the tables again.
My account got locked at William Hill Quote
10-10-2011 , 02:26 PM
Good luck
My account got locked at William Hill Quote
10-10-2011 , 02:32 PM
Quote:
Originally Posted by LaJaloper
Good luck
Thanks for the support my friends.

*

I have got in touch with Titanpoker on the phone and the wanted documents from me, so now i have emailed them och looking forward what will happend next.
Next mail in 7days?

I have a lot of money on their site and hope the will reopen me soon aswell.

Who decide when or if i get reopen? The skin or Ipoker-network?

Why cant the only let us play?

Last edited by Mike Haven; 10-10-2011 at 06:34 PM. Reason: 2 posts merged
My account got locked at William Hill Quote
10-10-2011 , 06:31 PM
Quote:
Originally Posted by Behar10
I have got in touch with Titanpoker on the phone and the wanted documents from me, so now i have emailed them och looking forward what will happend next.
Next mail in 7days?

I have a lot of money on their site and hope the will reopen me soon aswell.

Who decide when or if i get reopen? The skin or Ipoker-network?

Why cant the only let us play?
The final decision is up to the skin as far as I am aware, however they probably have to get in touch with the network security first if they claim there was fraudulent activity.
My account got locked at William Hill Quote
10-10-2011 , 06:50 PM
Quote:
Originally Posted by 39suited
The final decision is up to the skin as far as I am aware, however they probably have to get in touch with the network security first if they claim there was fraudulent activity.
I see, have to wait and see what the says. But im so tired of this issue now.
Do the really think i will get my self locked from the network for a cople of dollars when my Br is so big. We are so easy targets that plays on so high stakes for idiots that is ****ing our accounts.

The pokersites have to do someting about this.

I agree that the security should be high priority, but in the ends it effect the players.

Back to the action on stars. Good value games atm.
My account got locked at William Hill Quote
10-10-2011 , 07:04 PM
Depending on the grounds of locking the account, Id definatelythink about playing @ a different skin if it turns out to be bs.

There are more ipoker skins out there then trees in the forest.
My account got locked at William Hill Quote
10-10-2011 , 07:15 PM
Quote:
Originally Posted by broerstolyko
Depending on the grounds of locking the account, Id definatelythink about playing @ a different skin if it turns out to be bs.

There are more ipoker skins out there then trees in the forest.
Have to wait for the final status of my account and decide after that what i will do. The locked 2 of my account in 3 days, and had deposits over $75k those days. I feel cheated, but as i said i give them 1-2 days. Having good days on stars so feel little better.
My account got locked at William Hill Quote
10-10-2011 , 07:33 PM
Quote:
Originally Posted by Behar10
The locked 2 of my account in 3 days
wait wat
My account got locked at William Hill Quote
10-10-2011 , 08:10 PM
Quote:
Originally Posted by broerstolyko
wait wat
Read the thread?
My account got locked at William Hill Quote
10-10-2011 , 08:11 PM
so eager to find out what happens next. gl op. i will pray for u
My account got locked at William Hill Quote
10-10-2011 , 09:07 PM
im confused. what is william hill accusing u of? chip dumping? what did u do wrong to alert their security department?
My account got locked at William Hill Quote
10-10-2011 , 11:29 PM
sounds like bs to me, should be looking after the high rake generators and issues like this with that kind of money involved should be solved asap. sorry to hear of your misfortune so far OP, and best of luck with whatever happens next
My account got locked at William Hill Quote
10-11-2011 , 03:43 AM
Quote:
Originally Posted by Grindation
so eager to find out what happens next. gl op. i will pray for u
Me too, I think their decission will decide many players mind about continue playing on Ipoker or not. If it safe or not.

Will post their final decision here immidently when i got it.

Praying too, thank you my friend

Quote:
Originally Posted by hockeyhero31
im confused. what is william hill accusing u of? chip dumping? what did u do wrong to alert their security department?
Playing agaist a fraudelent account. How can i know who i play against?
Is it my fault? I play only on the higher stakes and i feel now that we are easier victom to play against fraudulent account without knowing this.

I havent feelt anything wired but i think in my mind in that case, how many times have i lost against fraudulent accounts without knowing that.

Have i got any money back? No yet.

Quote:
Originally Posted by AntiHer0
sounds like bs to me, should be looking after the high rake generators and issues like this with that kind of money involved should be solved asap. sorry to hear of your misfortune so far OP, and best of luck with whatever happens next
Issue like this should be solved asap, i feel like you. As i said its good with high priority but be with out my account so long is not ok.

Some on Titanpoker, got locked day after my deposits of over $45k.

I am afraid to deposit on another skin until this is solved, you understand why.

But i think it will go fine, the have my documents now. But not feeling so good about waiting so long.

Really like playing on Ipoker, have nothing against them but this is "?&*#!!

Last edited by Mike Haven; 10-11-2011 at 11:38 AM. Reason: 3 posts merged
My account got locked at William Hill Quote
10-11-2011 , 04:28 AM
Quote:
Originally Posted by Behar10
Playing agaist a fraudelent account. How can i know who i play against?
Is it my fault? I play only on the higher stakes and i feel now that we are easier victom to play against fraudulent account without knowing this.

I havent feelt anything wired but i think in my mind in that case, how many times have i lost against fraudulent accounts without knowing that.

Have i got any money back? No yet.
I hope you get your money back, and if you do consider playing on Stars. What happened to you is absolutely absurd.
My account got locked at William Hill Quote
10-11-2011 , 06:36 AM
I dunno, they might be doing you a favor to lock the account, thus preventing further losses to you:
My account got locked at William Hill Quote
10-11-2011 , 07:32 AM
Or, given he's a PLO player and PTR doesn't track any PLO hands he's played at IPoker, you might just look like a troll trying and failing to be funny.
My account got locked at William Hill Quote
10-11-2011 , 07:38 AM
Quote:
Originally Posted by greedysoul
I dunno, they might be doing you a favor to lock the account, thus preventing further losses to you:
I dont think your statisic is right, as i can see in my statistic that you pasted is complitly wrong. sorry to say that.

Quote:
Originally Posted by D.S.
Or, given he's a PLO player and PTR doesn't track any PLO hands he's played at IPoker, you might just look like a troll trying and failing to be funny.
That might be right becuase the statistic was completly wrong.

I play 99% Plo and there is where i have won most of my money.

Still waiting for answers from Ipokernetwork.

No update so far.

Last edited by Mike Haven; 10-11-2011 at 11:38 AM. Reason: 2 posts merged
My account got locked at William Hill Quote

      
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