its pretty funny that not one person has records of being cheated and still wasnt paid.

just bc you blew your roll at high stakes doesnt mean you got cheated.

Switch to Stars. You'll find the software a vast improvement.

at showdown or during the hand?

They change at SD?
I'm very confused.

This whole thread just tilted me so much.
Honestly, if somebody wants to play at UB/AP let them do it and stfu. Everybody here knows that there was a superuser scandal a year ago, so you don't need to completely derail a thread just to get your little jokes in.
And you sleep better at night if you stop somebody from playing at UB? Get a life imo...

hell if I know

It is very hard to read people's stacksizes. Please add commas so someone's tournament stack doesn't read as 18390382. Also when you hover your cursor over an opponent's name, have both their name and chip-stack pop-up. Often times people chips cover up their stack when they bet.

It's annoying that it's the regs just trying to make money who always have to defend their play on UB/AP, most of whom don't play high enough to get scammed. If you really have an issue with it bring it up with the cardrunners pros, deuces cracked pros, leggo pros and bluefire pros who play mid/high stakes there, some of whom where scammed.

Updated list (going to exclude derail posts from the list at the moment, may add them later):

1) Auto-rebuy (top-off) feature. Allow people to select a specific amount that they would like to rebuy to at the table at all times. For instance, someone at $400NL would like to constantly maintain a stack size of 100 BB therefore they would like the software to automatically top them off to $400 at any point in time that they go below $400.

2) Fix the time bank issue. Some time banks are normal tables are acting as turbo timers. The time banks on normal tables are lasting the same amount of length as turbo tables. This may be due to the fact that the same table name is used for multiple tables and the software is confusing which table is turbo and which is normal.

3) Improve the waiting list:

* Separate the waiting list by number of players ( add check list options for 1on1/6max/9 or All)
* Separate the wait list by turbo/non-turbo/all tables ( add check list options for turbo/non or All)
* Separate the wait list by BBJ/non-BBJ/All ( add check list for BBJ and non-BBJ or All tables)

4) Fix current re-buy issues. You'll rebuy for a certain amount, finish the hand, and no money will be added to the table since you were in the current hand. This could be resolved if you implemented the "auto" rebuy/top-off option.

5) Improve the player notes. Make the notes more visible, they currently blend in with the software. Allow a feature which makes the note pop up when you place your mouse over it. Make the fact that you have a note on a certain player more noticeable as well as more dynamic (i.e. more obvious graphic as well as dynamic colors).

6) Fix the lag experience in-game. Sometimes the "auto" action buttons require multiple clicks and there is lag when making certain actions/clicks in general. For instance, a player will click "Check/Fold" but the system will not register their action and then still pop up the options to check/raise/fold etc.

7) Lobby lag/refresh lag. The current lobby does not always reflect the actual table statistics. When clicking "Refresh" in the lobby, the tables sometimes do not auto update and even upon clicking "refresh" the tables do not properly refresh to show current players/stats.

8) Please add a time bank to specific games. Allow players to get an additional 15 seconds to make decisions in "Normal" ring games as well as tournaments and SNGs. This will give players more time to think during important decisions. Possibly limit the number of times a player can use their time bank in a given hour.

9) Add commas to stack sizes. This a problem specifically on tournament tables. Stacks such as 10355333 are tough to read and commas would make this easier on the eyes.

Eventually I will make this list more detailed and I will type a template email to go with it so that people can just copy and paste it to support. Hopefully we get some more detail/insight into these issues as well as additional points for the list. Let me know your thoughts.

Good points^

10?) ALSO regarding stack-sizes being BLOCKED (just remembered this one is frustrating in ring games) - when a player takes an action (raise/fold), change the way it's done now where the action blocks the players' chip count (i.e. you are trying to make a decision based on action AND stack size of opponent to your left. You have 15 seconds to make this decision, but since the player raised the pot, the words "RAISE" cover his chip count for an extra 3 or so seconds and you have to wait to see the number). This is another example of something very small they could easily fix I'm sure.

Looks good so far.

To compliment the auto top-off/rebuy should be set buy-in preferences so if a player prefers a 100bb stack then after we click on an open seat we don't have to type in the amount to buy-in for. It will already be at 100bb's and we can just click 'OK'.

As for the player notes: You mentioned to make them more dynamic with colors. I just want to put more emphasis on colors for marking player types.

This might be stretching it a little to ask for this but a layout manager would be nice. The 'Tile Tables' option is useless if you have two monitors b/c it divides all your tables onto both monitors. I prefer all my tables to be nicely aligned on my first monitor and run things like HEM, extra tables I am on waitlists for, etc. on my second monitor. It is just a chore to start a session to manually drag, size, and align all the tables how I want them.

An integrated AHK that we can set to our own likings would be awesome. Make it so we can set our PFR size to either '% of pot' or '# of bb's'. Then do the same thing for the flop, turn, and river.

Imo, they should try to be as multi-table friendly as possible considering their image in the online poker world. If they want to increase the amount of cash they are raking in every week, then getting their players they already have to be able to play more tables is the best place to start.

5/10 NON-turbo BBJ tables

Hello guys,

Please keep these coming, we are listening and all suggestions regarding our software are welcome.

Thanks,

Thanks John, we'll try our best to do our part, you try your best to get these changes made!

Allow "/" in player notes. I hate not being able to type "check/raise".

Dear UBJohn,

After all the great things you guys have done for poker, at least you can make public the old UB software that you no longer use.

Ha - yea! That always bugged me too.

UBJohn, glad you found the thread. If these things are worked out in a timely manner I may end up sticking around. Hope you guys are working on it.

Fix the min-raise. It will only allow you to minraise to double the bet infront of you. While this is kinda nice b/c the fish can't make an official minraise pre-flop, it is in fact part of the game and they should have the option to do so if their little hearts desire.

There are some post flop spots where a real minraise would be nice.

Thank you for acknowledging this thread and our suggestions.

Oh I'm surprised this hasn't been mentioned (unless I missed it)

When you want to make a raise and there's already a bet in front of you, include that bet with the raise amount! This happens most commonly pre-flop out of the blinds. If I type 2600 from the small-blind at 500/1000, I want to raise TO 2600, not 3100.

Oh. My. God. Yes, please.

Please for the love of God fix the enter button bug. I can't beleieve any poker site would constantly ignore the e-mails that were/are being sent about this. it's ****ing ridiculous.

When you open a table go to options and you can disable this feature.

bump

I have had problems with the "my registered in tournaments" not showing any of my current games, Overall I find the software laggy and I dont trust it

When I log in after disconnected from UB, my tables to not pop up, and they often dont even show up in "my registered in tournaments tab", and therefore I have to manually search SNGs and take my seat in up to 9 tables at once, this can often take 10 minutes to get all of them up and is extremely frustrating and has resulted in me losing lots of money.