Quote:
Originally Posted by uncfan11
yeah its happened to me a few times i think its hero software hopefully dave can explain this issue
Happens to me all the time, as well as many many others. It's a problem across Merge, I've personally experienced it on Hero, RPM, Carbon, and Lock. I've never seen a rep comment on it, I can only hope they will fix it with their mythical "big software upgrade", because it ABSOLUTELY is a problem with them, not us. Happens to people with all versions of Windows, all manners of machines, can't recall anyone with Macs specifically saying anything.
This is a major issue, there's REAL money involved! It happens way too often to too many people to just sit there unresolved. I'm going to make it a point to mention this more often, because it's ridiculous that it's still happening, the big guys at Merge HAVE to be aware.
BTW this isnt directed at you, Dave. I know you're not responsible for the software, but I have more faith in you acknowledging this and possibly even making it an issue with the Merge bigwigs. Losing money because of software glitches is not fun, and makes me want to move to another network.
Btw, it may just be my imagination or coincidence, but it seems like restarting your computer frequently seems to help reduce the number of crashes. I actually restart every break or two now, and it doesnt happen as often as it used to, but it still happens occasionally. Maybe twice in a 6-8 hour session. Before it would basically be every couple hours, or at times multiple times within an hour until I eventually restarted. I'm no computer genius, but my guess is some kind of memory leak, which has been mentioned by others as a possibility.
Last edited by BobaPhett; 08-08-2011 at 10:09 AM.