You were quoted on a new post @ gambling911.com in reference to the NUMEROUS complaints posted in this thread.

eh um, Stars is having the exact same issue right now. I am waiting on cashouts from both sites that should be in my account today and nothing yet, although its only 7:53am....

i tihnk rakeback + ironman status > 30% rb

Well it's 11:00 on the east coast and we haven't received anything yet and I'm one of the people who was the first to process(May 5th). So don't get your hopes up when the clock strikes 9.

Obv I received the same email..and no fckn $ STILL...below is a link i found (please see #186)...I have also lodged a complaint on their (kahnawake) website...it probably wont do much, but i feel i gotta give it a shot...at the very least my hopes are this puts a hurtin on those who have put one on me...





http://www.kahnawake.com/gamingcommi...e%20Gaming.pdf



Received email back from them today ;

Hello,

The Kahnawake Gaming Commission ("KGC") has received your email and has
proceeded with contacting FullTilt.

The KGC allows an operator a maximum of two (2) weeks to respond to any
inquires /investigations we put forth.

If your complaint with them has not been resolved within the two week time
limit, please get back to me so as I can look into the issue further. If
your issue does get resolved before the two (2) week time limit please
contact me so as I can close your file.


Sincerely

Administrative Support Clerk
Kahnawake Gaming Commission
kgc-complaints@mck.ca



-----Original Message-----
From: xxxxxxxx
Sent: Sunday, May 11, 2008 6:18 PM
To: kgc@mck.ca
Subject: !!Full Tilt Poker!!

Member ID:
I have been waiting for almost a full month for my w/draws....i dont know
who to turn to....they have responded to 2 of my 19 emails in the past
3weeks...i received 2 automatic emails generated stating i would receive my
money in 3-5 business days....twice i have received these emails...and twice
has the 3-5 business days come and gone....please help me in retreiving my
funds....thank you

never getting our ****ing money

oh really? ****ing douchebags. i can't think of any other arena in which this kind of **** could ever possibly happen.

can a ****ing ftp rep get in here and post something? jesus christ.

I'm still waiting.....just checked and nothing. I'm missing withdrawals since April 24th, 5 total I'm waiting on.

Yup one of mine was said to be processed on the 5th then 3-5 bus days. The second on the 7th. No $$ yet and I have been checking my acct online all day. Who am I kidding I have been checking it nonstop for over 3 wks.

Anyway I took them at their word and am really counting on the funds to hit my bank acct. FTP if you are listening, this is your responsibility. I did not do business with your processor I don't even know who they are. I made a transaction with you. You at least owe us the truth about the status of this late transaction. If you would have been upfront about the problems, I would not have gotten jammed up to this extent. Just make this right. These technical problems outside your control are apparently ****ing up a lot of people who are likely your most loyal. Now I have no doubt that you are doing your best to resolve this. However, this situation apparently requires more attention than you are giving. You could at least pretend to be a little more concerned.

Right now I need to know if I'm going to get the funds today like you stated in the email. If you can be straight up about that, I would appreciate it.

thanks,

OldCrowShow

AFAIK if you don't see the transaction today you might as well stop checking until at least Midnight tomorrow or maybe even tomorrow morning when your bank opens

no money here

ditto.. processed 5th and 6th, no money

Seriously, in response to Pokerstars LEGIT pledge of the money + 20% if not in accounts tomorrow, FT better follow suit. They can't be outclassed that badly in the eCheck debacle.
So if I still don't see the funds in my bank tomorrow I am expecting (hoping) for a valid response from Full Tilt, and NO, the $300 bonus doesn't count. Nice gesture, but weak when compared to Star's response.

Step up your game Tilt and help lessen all this confusion!

It's so bad in a time-related customer service issue, to give a timeline to expect resolution, 3-5 days, and then to miss that timeline.

they've missed 3 timelines by my count...

no money for me

Still no money for me. I originally cashed out on April 15th, heard nothing for a long time, then I received two emails last week:

Transaction 1 was processed on May 5.
Transaction 2 was processed on May 7.

Both with the 3-5 business days window.

the 7th isn't past the 3-5window, only the 5th is

the 5th business day from the 6th is tomorrow

who cares what business day it is! no one has gotten their money! courier me a check, i dont care how you get it to me, just gimme my money tilt...

once i clear my bonus im cashing out and going to pokerstars..

IF I CAN EVER CASH OUT

im waiting on 5 cashouts (2 checks and 3 bank transfers) startng from mid april and havent received a thing

Originally processed April 16th... still no money.

nothing/nothing pending

LOL So sick, so unsurprising

come on.. who actually thought we would be getting our $ today?

Approved on April 17th


We are now pleased to inform you that your transaction was processed on 05-May-08.

This transaction was delayed due to a technical issue with our Bank Transfer processor which was outside of our control.

Your funds will appear in your account with 3-5 Business days from this date. We sincerely apologize for any inconvenience caused and thank you for your patience.

Sincerely,

Full Tilt Poker Support


5th business days for me, still no $ in my bank... and I don't know where my other withdrawal that was approved on 18th is at... no email about that one.

pokerstars >>>>> ftp . the end. FTP why don't u give us some 20% cash?????????