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FTP echeck deposit returned to bank account, money missing or removed from FTP account yesterda FTP echeck deposit returned to bank account, money missing or removed from FTP account yesterda

09-11-2009 , 10:19 AM
I deposited with instant echecks on 8/31 for $X amount. On 9/2 $X amount came out of my bank account. However, on 9/3, the check was "refunded" to my bank account even though I had sufficient funds in the bank account. I emailed FTP Support, and they told me that it can take up to 15 days for the check to clear, and if they are still having problems after that I will be contacted to see if I want them to remove $X amount from my FTP account.

So I never hear anything from them since my email on 9/3, but yesterday evening, I noticed that $X amount was removed from my FTP account. I didn't receive any notification that they were going to do this, and nothing shows up in the Transaction History. I don't think my account got hacked, but I would think that FTP would notify me that they were going to remove the $X from my account since they could not collect the funds from my bank account. I emailed Support yesterday, and will keep you guys updated... Has anyone else had this happen to them? Thanks guys.

Last edited by rangerxbob; 09-11-2009 at 10:23 AM. Reason: typo
09-11-2009 , 10:21 AM
I tried to withdraw from FTP via eCheck yesterday, and I got a notice that eCheck isn't available and that paper check was my only option.
09-11-2009 , 12:03 PM
something like this happened to me!


I tried to make a cashout 3 days ago for $400. I get an email back that my ftp account has been restricted (can log in but thats it, cant play) because an echeck deposit i made on 7/27 and 7/28 (600 each) was approved in error and an attempt to collect funds was never made. They took the remaining money from my account (around $700) and didn't approve my withdrawal.


I don't understand why i am being restricted when it wasn't my fault they never attempted to collect the funds. I have made three withdrawals ($2000 total) that were approved and the checks sent since 7/27. Now i have to wait god knows how many days for them to respond emails to find out how to deposit the other $100 because my echeck option has been taken away and my visa has never worked! I've paid in over $1200 in rake since 7/27 and now i am restricted over $100 when it wasn't even my fault.
09-14-2009 , 10:30 AM
UPDATE:

I got an email from FTP Support yesterday confirming that FTP Cashier removed the $X that they were unable to collect from my bank account. So it appears that everything is fine with the account.
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