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Old 09-25-2012, 10:05 PM   #1151
Bodog_Ice
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by VvARABvV View Post
Is there a way we can find out what last nights update fixed?? i hope the fold button was fixed as it's been gruelsome clicking fold and coming back to the table only to find out you timed out and are sitting out...
I've sent off an email to find out.. I imagine I'll hear back tomorrow or Thursday at the absolute latest.

Quote:
Originally Posted by qdmcg View Post
Also, to the official rep here:

Anyway you can ask about getting kicked off your table for temporary software disconnects? My connection is hiccupy occasionally and when I get back to the table my seat is open (sometimes even after <1 minute) and I'm given the "you can't sit here for 5 minutes" button, which seems very unnecessary.
Yeah, we talked about this earlier in the thread. I've passed along a few suggestions, and they are being looked in to.
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Old 09-26-2012, 04:56 PM   #1152
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Bovada client just crashed and been trying to log back in. No such luck. Poker client just will not start. Anyone else having this issue?
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Old 09-26-2012, 05:05 PM   #1153
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Re: *** Official Bodog Network Support Thread ***

No problems for me.
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Old 09-26-2012, 05:37 PM   #1154
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CS confirm there are issues going on.

Last edited by Voltar20; 09-26-2012 at 05:42 PM.
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Old 09-26-2012, 06:49 PM   #1155
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Re: *** Official Bodog Network Support Thread ***

I haven't been able to open Bovada client since the update. Live update window pops up and just sits there. After 2 days, I uninstalled and tried to reinstall. The installer from Bovada website fails to download the new client, downloads 1-10% of it then fails.

Checking with CS now, just wondering if anyone else figured this out.
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Old 09-30-2012, 08:12 AM   #1156
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Re: *** Official Bodog Network Support Thread ***

1. Bring back the sounds to tables you are not actively looking at. If I am surfing the web I don't know when it is my turn to act. The light up of the bar at the bottom is not good enough
2. Have hand histories than can be uploaded into hold em manger and sit and go wizard or other applications that will help poker coaches teach me
3. when I go to view last hand, actually have the player number, board cards and whether it is the flop, turn, river instead of just a jumbled list of utg+1,2,3
4. blind timers for tourney play
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Old 09-30-2012, 09:59 AM   #1157
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Re: *** Official Bodog Network Support Thread ***

PLEASE fix the issue where it unchecks your auto-post blind button when you buy more chips to reload your stack. It does not do this every single time you click buy more chips, but it does it at least a third of the time or more. Most frustrating thing on bovada!!!
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Old 09-30-2012, 04:56 PM   #1158
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Pokernutz1954 View Post
1. Bring back the sounds to tables you are not actively looking at. If I am surfing the web I don't know when it is my turn to act. The light up of the bar at the bottom is not good enough
2. Have hand histories than can be uploaded into hold em manger and sit and go wizard or other applications that will help poker coaches teach me
3. when I go to view last hand, actually have the player number, board cards and whether it is the flop, turn, river instead of just a jumbled list of utg+1,2,3
4. blind timers for tourney play
1. This was talked about a bit ago. I passed it along and they are looking into adding an option where you can hear all sounds on all tables.

2. The Bodog Network will not address anything having to do with 3rd party software.

3/4. Agreed.. will pass along.

Quote:
Originally Posted by MrHerbert View Post
PLEASE fix the issue where it unchecks your auto-post blind button when you buy more chips to reload your stack. It does not do this every single time you click buy more chips, but it does it at least a third of the time or more. Most frustrating thing on bovada!!!
It's been passed along. I don't know anything more beyond that.
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Old 09-30-2012, 06:55 PM   #1159
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Re: *** Official Bodog Network Support Thread ***

When a SnG starts there is a little pop-up that says the tourney is starting and you have to click ok. The audible alert does not work if I haven't clicked the ok button. Sometimes if I look away for a minute, I am timed out because there was no alert. The table does pop to the front at least.

Please ask if we can get the alert fixed or better yet, just get rid of the pop-up.
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Old 09-30-2012, 07:04 PM   #1160
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Cardfish1 View Post
When a SnG starts there is a little pop-up that says the tourney is starting and you have to click ok. The audible alert does not work if I haven't clicked the ok button. Sometimes if I look away for a minute, I am timed out because there was no alert. The table does pop to the front at least.

Please ask if we can get the alert fixed or better yet, just get rid of the pop-up.
+10000000000

it is so annoying for MTT's. If you have action on one table and this pops up on the other part of your screen you can not act on any table until you click OK
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Old 09-30-2012, 08:47 PM   #1161
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Bodog_Ice View Post
1. This was talked about a bit ago. I passed it along and they are looking into adding an option where you can hear all sounds on all tables.

2. The Bodog Network will not address anything having to do with 3rd party software.

3/4. Agreed.. will pass along.



It's been passed along. I don't know anything more beyond that.
Thank you. I hope it can be fixed soon. What exactly is your position with Bodog/Bovada? How much say do you have?
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Old 09-30-2012, 08:59 PM   #1162
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Stickit69r View Post
+10000000000

it is so annoying for MTT's. If you have action on one table and this pops up on the other part of your screen you can not act on any table until you click OK
Agreed, will also pass this along.

Quote:
Originally Posted by Pokernutz1954 View Post
Thank you. I hope it can be fixed soon. What exactly is your position with Bodog/Bovada? How much say do you have?
I am the player/network liaison. I pass along info to them and to you. I'm just a forum rep, so I don't have any final say in decisions, but I like to think that they take my suggestions/thoughts (which, for the most part, come from you guys) into consideration.
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Old 10-01-2012, 07:34 AM   #1163
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Re: *** Official Bodog Network Support Thread ***

Anyone else got an issue with poker points? I had about 10k and now have 0. Poker points history tells me nothing for the last 31 days and pretty sure I have played in this time. On bodog.co.uk fwiw.

I am running Bodog on a new laptop if that effects anything for some reason?

Last edited by djkelly69; 10-01-2012 at 07:49 AM.
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Old 10-01-2012, 03:41 PM   #1164
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Re: *** Official Bodog Network Support Thread ***

I played a session earlier in the day, took notes on a player. I stopped for a couple of hours, then started a session again. When I sat down at the table, a note I took from the previous session was already stored on a player at the new table I just joined.
Needless to say, I was a bit taken back. I mean, I obviously do not know if it was the same player. If it was, this is an obvious problem. Actually, either way this is strange.
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Old 10-01-2012, 03:47 PM   #1165
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by ItsAboutTime View Post
I played a session earlier in the day, took notes on a player. I stopped for a couple of hours, then started a session again. When I sat down at the table, a note I took from the previous session was already stored on a player at the new table I just joined.
Needless to say, I was a bit taken back. I mean, I obviously do not know if it was the same player. If it was, this is an obvious problem. Actually, either way this is strange.
When they added preferred seating they introduced all sorts of bugs with the player notes. No news from them about if they are going to fix it. My guess is that their programming staff is stumped trying to figure out how to implement something as difficult as sound effects so you'll never see the bugs fixed.
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Old 10-01-2012, 09:26 PM   #1166
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Re: *** Official Bodog Network Support Thread ***

Bodog Ice,

I have question for you. How many cases of collusion has Bovada found since they went to anonymous table? Particularly in DONs. I mean is it a major problem and does it tend to happen at a particular time of day or game type or dollar level or other criteria?
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Old 10-02-2012, 04:49 AM   #1167
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Re: *** Official Bodog Network Support Thread ***

Where can I get the best Bovada promotions?
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Old 10-02-2012, 09:16 AM   #1168
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by djkelly69 View Post
Anyone else got an issue with poker points? I had about 10k and now have 0. Poker points history tells me nothing for the last 31 days and pretty sure I have played in this time. On bodog.co.uk fwiw.

I am running Bodog on a new laptop if that effects anything for some reason?
Just to confirm what the issue is now that I have had a chance to check it out a bit:

- install Bodog on new laptop, login, account balance is correct but I have zero poker points. Poker points history shows nothing. Close Bodog.

- Open Bodog on old laptop, login, account balance is correct and poker points are at ~12.2k. Poker points history is normal.

Seems like a fairly major issue (whether deliberate or accidental)??
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Old 10-02-2012, 03:47 PM   #1169
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Re: *** Official Bodog Network Support Thread ***

so, if i get this right....

i downloaded the bodog software to see what kind of games and action the site has.


but, it seem that i need first to registered to be able to kinda of try the site and see what action it have cause wihtout being registred, i cant chooose what option i would like to see when the site start and so , i cannnot see anything but cash game on first page with alll the table and option check in ...
i even see useless play money table and no tourney....

all can see is like 20 table cash game....with different limit and games..wihtout being able to see the rest of it.

not very user friendly program and i would like to see what i kind of action i can expect to have when i join the site....traffic, game played, high traffic at wich hour, what tourney,etc....

ty.
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Old 10-02-2012, 03:52 PM   #1170
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Re: *** Official Bodog Network Support Thread ***

They hide all full tables so it's not like you could have seen the action anyways.
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Old 10-02-2012, 05:07 PM   #1171
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by GoDeViLs View Post
They hide all full tables so it's not like you could have seen the action anyways.
huh ?

so we cant even know what traffic they have ????
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Old 10-02-2012, 05:51 PM   #1172
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by Montrealcorp View Post
huh ?

so we cant even know what traffic they have ????
correct
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Old 10-02-2012, 06:31 PM   #1173
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Why does Bodog even have heads up tables?

It is fairly obvious that mostly everyone sits on open tables waiting for some poor player to come along. While if you join their tables with a full stack, most players will just refuse to play, or just quit after a few hands realizing you are competent. This is also evident in that you can play maximum 4 tables, while there are often over 12 open tables per limit at 1/2 and 2/4.

I thought Bodog was a site that caters to casual players as well. Why have your population fleeced by HU specialists that take advantage of these players and provide no benefit to the site. I'm sure if they weren't playing heads up, they would join other games.

Also, since nobody will play me heads up (and I'm not even that good of a HU player), 6 and 9 handed games are slower to fill. Get rid of heads up Bodog! Why only have games when regs will only play fish.

Bodog Ice: please pass on my suggestion to eliminate the heads-up tables.
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Old 10-02-2012, 10:59 PM   #1174
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Re: *** Official Bodog Network Support Thread ***

Quote:
Originally Posted by MrHerbert View Post
correct
well ty...im sure aint going there in the dark...
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Old 10-03-2012, 01:55 PM   #1175
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Re: *** Official Bodog Network Support Thread ***

Hey guys,

Sorry it's been a bit longer than I would have liked to get a post up here but that is on me...

The most recent update:

Not too many player facing changes/fixes:

The remember account/password boxes were not working properly for some players. This should be fixed. If not, please let me know.
The language selector was added to the title bar.
Release should help players that were having trouble downloading the software. Again, if you are having troubles, please let me know.

I passed along that some people are having false positives from their virus scanners. A fix is currently in the works.

I passed along the issue with pot size not being shown when table is small and language is spanish.

I passed along the request for bigger hu plo8 regular speed sngs. It is being looked at by the tournament team.

The network has decided to keep its current stance regarding investigations into other player accounts. However, please know that the Bodog Network's security does all that they can to keep the integrity and fairness of their games. They’ve also mentioned to me again that their business model of keeping games what they are calling fair, and catering to the recreational player includes top security and protecting these depositing players. They asked me to point out that for them to go so far to upset a large number of vocal players with some of their decisions...and then to allow any sort of bot or collusion..would be contradictory to everything that they have achieved over the past year. Also know that all reports of suspicious activity are taken seriously and investigated thoroughly.

Also, I passed along a bug I run into that if I disconnect from the client at all (internet drops out, close laptop etc).. when I'm reconnected, I am not able to to look at the previous hand or at the cash statement.

They've agreed to look into getting the previous hand page changed so that it shows the board as it runs out instead of jumbled at the end of the hand.

Passed along the suggestion for an on table blind timer for mtts and sngs and it is something they will look at, but they wanted to remind players that for now this information can be found in the tournament lobby.

Passed along the frustration about the post blind box being unchecked when topping up stack, as well as the suggestion to change the focus stealing popup box when a new mtt/sng starts.

Passed along the request to remove hu tables. It was noted, but is not something that they see happening.


Quote:
Originally Posted by djkelly69 View Post
Just to confirm what the issue is now that I have had a chance to check it out a bit:

- install Bodog on new laptop, login, account balance is correct but I have zero poker points. Poker points history shows nothing. Close Bodog.

- Open Bodog on old laptop, login, account balance is correct and poker points are at ~12.2k. Poker points history is normal.

Seems like a fairly major issue (whether deliberate or accidental)??
I'll pm you about this in just a minute



Any questions, comments, suggestions are welcome as always. If you have any issues, you can always pm me, and if you have any suggestions for things you'd like to see, please feel free to pass that along as well.

Ice
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