HI, this happened approx. 5 months ago, but now I want to clear my name. I tried talking to a few people who spoke to their(betfair) manager and they said IPOKER flagged me as a colluder. Here is the story:
I created a betfair poker account (since the move to ipoker you have to make new account for poker) since I am a betfair exchange customer for years. They issued me 4 first deposit freeroll (250USD) tickets. This was in September I think. I never used them. I played some poker and withdrew to move to stars because traffic on ipoker husngs was awful. In january I told myself I would become a RB whore, I moved to betfair, linked my account to an affiliate for good RB, and started grinding MICRO HUNL (4nl-20nl). One day I noticed I had those 4 tickets but they were for USD freerolls and the network had moved to EUR currency. So I talked to support and they issued me 4 x 1.1USD sng freeroll tickets. I said ok and scanned the lobby to register for them and found out there was exactly 1 sng I could register too. So I registered to it, it filled, I registered to 3 more to use my tickets. I noticed some players also being registered to all these sngs, but said they must want to use their tickets also. I played the sngs and after an hour or two my client shuts down and I cannot login, I receive a mail saying I colluded and what do I have to say about it (I will post the conversations later). I told them I was innocent. Keep in mind that I was playing 4 x 1.1 USD 9man turbo sngs and playing 4 tables of micro hunl with the biggest stupidest donk fish you can imagine, so I was 8 tableing, and might not made +EV moves at all as I was partially ignoring the sngs. I had over 250 euros in my account at that moment, I cashed a 2nd spot in 1 sng for 1.xx euros, and they froze my account and let me cashout all but 33.52EUR. I want this money unfrozen and my restriction lifted.
And I think this has something to do with the fact that I am Romanian and at least another player at the sng tables was Romanian because he had a romanian nickname, but this doesn't mean I am a gypsy thief scumbag looking to collude in 1.1 USD sngs. I have never played anything but HU on betfair since I made my new account on their ipoker skin, and I only play HU sngs for a few years now.

I am looking to talk to someone in charge so I can clear my name and send a big WARNING to people donking in micro sngs because they can freeze your account and block 30times the amount you won.

Did they say that was the problem?

I have no idea what you have to do.

You need to talk to another player that has this happen to them, on any site and see what they did.

From what I have seen with any Poker site is you are guilty until you prove you are innocent. They have all the power

It would help if you posted any emails or discussions you've had with them

Please post all email correspondence between yourself and the site. If you haven't already, ask them for the User ID of the player(s) you are accused of colluding with and/or the hand histories in which you supposedly colluded in. (and then post here, obv)

Sent from my SM-N9005 using 2+2 Forums

Ref: 00CB2187

Dear XXX,

We are writing to inform you that following investigations into your recent poker activity, we have concluded that you have been involved in collusion on the poker tables/in poker tournaments with Players TTR159009302, TTR159020872 and TTR159062062.

Evidence of this can be seen in the following tournament/hand IDs: 5462036625, 5462029471 and 5461908633

Please be informed that any form of collusion is against our terms and conditions section 2.4 relating to your playing games on our site to which you agreed upon sign up.

We have suspended your access to Betfair poker. We ask you kindly to provide an explanation regarding this recent activity, please?

Please be informed that Helpdesk will be unable to assist you with the above query If you have any further questions please direct them to investigations@betfair.com

Investigations Team
www.betfair.com



I did not see these player IDs since everybody had a nickname and I request these hand histories from BETFAIR since I can't seem to find them on my computer. (I checked hm2 archive, and I have uninstalled betfair poker since then)

Reference: 00CB2187



Dear xxx,



We have contacted our poker provider and they have stated that some of the funds you won were gained illegitimately. As such, they are asking for these funds back. The amount in question is $23.17, which equates to around €17.15.



If you are happy with this we will re-open your account with the majority of your balance in your main wallet. This amount of €17.15 plus some more funds in case of currency fluctuations will stay in your poker wallet.



You will also not be able to play poker through our site any further.



Please advise whether or not you accept this.



Kind regards,



Verification Team



verification@betfair.com

I HAVE 33.52 euro STUCK IN MY POKER WALLET.

Can you post these hands?

I cant find them on my laptop, I requested them from betfair and will post as soon as they send, if they send.

Did you use any proxy during this time? Their servers might detect that the proxy is from another country and they might do such actions directly.

Reference: 00CB2187

Dear xxx,
You were supplied with example hands in the email below.
Our poker provider has re-checked the play and confirmed it as deliberate dumping. Your poker access will remain blocked.
Kind regards,
Verification Team
verification@betfair.com
www.betfair.com

THE E-MAIL BELOW IS THE E-MAIL I POSTED FIRST.

I can't seem to find these sitngoes in my hem2 database, I know I purged some hands once but I don't know if I included these sitngoes. Can they still remain in HEM2ARCHIVE?
I have no proxy, just plain ol optic fibe (Romanian standard these days hehe)

I have found the sitngoes, does anyone know how to post all the sitngo history from hm2?

click on 'go advanced' and use the hand history converter option.