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**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** **** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details ****

11-29-2012 , 01:31 AM
small comment for your site: add a remember password or username option when signing in.
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 03:46 AM
Quote:
Originally Posted by Tyrannic
small comment for your site: add a remember password or username option when signing in.
Hey Tyrannic thanks for the feedback

When you click the "Forgot your Password" link both are emailed to you.
Or is that not what you are after?

Let me know as we always welcome all feedback.

Many thanks

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 03:49 AM
Quote:
Originally Posted by TheAsianPlayboy
oh nm scratch that. I looked around on the carbon site, It says to put the code in the client under promotion, I was trying to put the code somewhere else. Haven't tried it yet, but will do so later tonight.
Hey TAP

Our site says to put it in the Promotion Code as well but you are right that Carbon's page is not working.
Many thanks for the heads up

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 01:55 PM
About Coral Poker (ipoker).
Looking at youre site the loyalty program looks correct but the rest is from when they were at ongame.

Also the 10k rakerace under Additional Promotions seems to be a 5k race.

The new players race for 1k dont exist. Last month they had a 3k race but cant find any for November.
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 02:21 PM
Quote:
Originally Posted by MrSokrates
About Coral Poker (ipoker).
Looking at youre site the loyalty program looks correct but the rest is from when they were at ongame.

Also the 10k rakerace under Additional Promotions seems to be a 5k race.

The new players race for 1k dont exist. Last month they had a 3k race but cant find any for November.
Hey MrS

Thanks for the feedback. Sounds like we are totally on the ball on this one.

I will get someone to look at it ASAP - but we'll need to get Coral involved tomorrow and then change it.

Thanks again

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 07:52 PM
hi i still havent got paid my rakeback
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 07:57 PM
also how can i buy a RTR t shirt or hat?
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 10:58 PM
Hello I missed the $50-raked freeroll last month because I couldn't find it anywhere at rtr or in the carbon poker client on the 18th, can you please help me with the one next month? Ty.
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-29-2012 , 11:45 PM
Quote:
Originally Posted by RakeTheRake
Hey Tyrannic thanks for the feedback

When you click the "Forgot your Password" link both are emailed to you.
Or is that not what you are after?

Let me know as we always welcome all feedback.

Many thanks

Best wishes

Johnny

I think he means when you login, an option to select 'remember password' or 'remember login' so you dont have to type it in every time. It is common on poker clients for reference.
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-30-2012 , 12:35 AM
OMG I finally got to depositing on carbon, I was awarded a $125 bonus. Weird. Then when I went to claim a bonus through the client with the code, it didn't work!!!



is there anything you can do? I'm going to try and get a hold of a live chat support asap. Just checked and the 125 bonus isn't a poker bonus, I think it's for the casino.
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-30-2012 , 07:26 AM
Quote:
Originally Posted by Prince1015
hi i still havent got paid my rakeback
Hiya, the rakeback is paid weekly direct to your account at Juicy. It is paid on Wednesdays for the previous Wed-Tuesday period.

If you contact our support team here they will try to help you

Quote:
Originally Posted by Prince1015
also how can i buy a RTR t shirt or hat?
Again please contact our support team and they can sort that out for you

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-30-2012 , 07:41 AM
Quote:
Originally Posted by ClickButtonsGud
Hello I missed the $50-raked freeroll last month because I couldn't find it anywhere at rtr or in the carbon poker client on the 18th, can you please help me with the one next month? Ty.
At Juicy Stakes?

Please PM me your account details and I will make sure you were included in the emails that went out

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-30-2012 , 07:43 AM
Quote:
Originally Posted by GoDeViLs
I think he means when you login, an option to select 'remember password' or 'remember login' so you dont have to type it in every time. It is common on poker clients for reference.
Noted

I know we have considered in the past but it was vetoed for security reasons. We will revisit it.

Best wishes

Johnny
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-30-2012 , 08:04 AM
Quote:
Originally Posted by TheAsianPlayboy
OMG I finally got to depositing on carbon, I was awarded a $125 bonus. Weird. Then when I went to claim a bonus through the client with the code, it didn't work!!!



is there anything you can do? I'm going to try and get a hold of a live chat support asap. Just checked and the 125 bonus isn't a poker bonus, I think it's for the casino.
Hey TAP

Please contact our team here and they will try to help you.

You should definitely get the bonus you wanted and we will make sure of that.

Best wishes

Johnny
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-30-2012 , 01:22 PM
Any news on december promotions
on Unibet yet?
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
11-30-2012 , 04:39 PM
Quote:
Originally Posted by Blitzkrieg Piet
Any news on december promotions
on Unibet yet?
Nope! Weve been pressuring them for a week now but to no avail which is a shame.
We probably wont hear now before Monday

I would recommend either Ladbrokes for December as the value there for the gadgets has returned!

Once you add in the 30% Sign up Bonus and the 30% Rakeback Plus all their races...you are looking at about 75%+ in returns



95,000 ($9,500 Rake) **************** ASUS UX31E Ultrabook
55,000 ($5,500 Rake) **************** Apple iPhone 5 16GB
36,000 ($3,600 Rake) **************** Samsung Galaxy Tab 2 (10.1)
27,000 ($2,700 Rake) **************** Sony 3D Blu Ray Home Cinema System
6,500 ($650 Rake) ******************* Sony Dock clock radio for iPod / iPhone

Hope that helps...for December at least

Best wishes

Johnny
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-01-2012 , 07:39 PM
So I got my bonus issue fixed But I don't think I'm currently getting rakeback on carbon. I'm getting VIP points. Can you briefly tell me which one is better? I assume VIP is only better if you're putting in a lot of volume.

I sent this msg to rtr support and haven't gotten a response yet. It's been ~ 24 hrs I think.
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-02-2012 , 07:28 AM
Quote:
Originally Posted by TheAsianPlayboy
So I got my bonus issue fixed But I don't think I'm currently getting rakeback on carbon. I'm getting VIP points. Can you briefly tell me which one is better? I assume VIP is only better if you're putting in a lot of volume.

I sent this msg to rtr support and haven't gotten a response yet. It's been ~ 24 hrs I think.
Hey TAP

Our support work Monday to Fridays only I'm afraid. I'm the mug who gets the 7 day shift

Yep Rakeback is better unless you are raking $2,500 a month or more

You can compare everything here

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-03-2012 , 01:49 AM
Quote:
Originally Posted by RakeTheRake
Noted

I know we have considered in the past but it was vetoed for security reasons. We will revisit it.
Yep.
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-03-2012 , 05:40 AM
Why have RTR been ignoring my emails? I've been a player with them for 7-8 years
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-03-2012 , 06:00 AM
Quote:
Originally Posted by The Rainmaker
Why have RTR been ignoring my emails? I've been a player with them for 7-8 years
Easy now tiger - we still love you

You got a reply on Thursday regarding your issue (saying they would contact Will Hill) and the other emails you sent to us came in from 8pm onwards Friday night

Our team only work Monday-Friday (5/6pm) so they had left by the time you arrived

They will get back to you today

Hope that clears it up

Best wishes

Johnny

PS if you didnt get that email from Thursday please check spam/junk etc

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-03-2012 , 07:50 AM
Quote:
Originally Posted by Tyrannic
Yep.
OK it has now been added to the Development team's list. I won't lie though, it hasn't been marked as urgent, so it won't be done in 2012. But it is on the list

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-04-2012 , 09:42 AM
Quick question, on Betfair, if you are clearing a bonus, how does this affect points earned and will it have an impact on rtr promotions?

Also when is rb paid for grandfathered in players?

Thanks
**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-04-2012 , 10:20 AM
Quote:
Originally Posted by rocky1210
Quick question, on Betfair, if you are clearing a bonus, how does this affect points earned and will it have an impact on rtr promotions?

Also when is rb paid for grandfathered in players?

Thanks
Hey Rocky

Rakeback payments are made on the 1st and 3rd Thursday of each month direct to your poker account

The bonus will not affect points earned or the promotion

Best wishes

Johnny

**** Best Party Poker Deal on the Internet – Up to 80% Rakeback – Enquire for More Details **** Quote
12-04-2012 , 02:59 PM
Hi,

Just created my account and made a deposit in Carbon Poker, but when I was doing the deposit, it didn't accepted the bonus code "CARBONPK". But, I didn't mind 'cause the instructions on the site was "After depositing you'll need to claim your bonus. Open the poker client and click Promotions > Claim your Bonus in the top Menu bar. Enter 'CARBONPK' and click 'Claim Bonus'." and so I proceeded with my deposit and then I tried to claim my bonus as the instructions says, but it keeps saying that I'm not elegible for it and I just get a $112,50 general kind of bonus.

Can you help me?
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