Recently I have been trying to register on FTP, since I wasn't 100% sure if I had an account with FTP, I sent an email to
support@fulltilt.com. Got email that everything is alright, they found no account with my credentials, therefore I should register a new account. Later I got another email saying that I have an account 'dfaker' (I belive I never heard of it before) banned in May 2011, never got told why, just some hints like it's because of some pokerstars account, which I don't own (AFAIK, wasn't told what PS SN).
The strangest thing is, I was 15 years old in 2011, how is that possible to play on FTP underage? I checked OPR & Sharkscope and can see that someone played on that account, but how could it be me?
I'm not allowed to play on FTP due to this and I want some clarification. The support of either pokerstars or full tilt isnt answering at all, that's the worst part, so I'm writing here to find a solution.
And no, I didn't have a CC back in 2011 and didn't even know rules of poker, I was introduced to poker right before my 18th birthday.