I currently play on towergaming,but im thinking of moving to an ongame room that has a better vip shop,heypoker site seems to have been around for a few years but i tried a search through forums on here and didnt find out much,except one post saying guy never recieved his item he ordered from the shop.If u play on this site,have u ordered items from the shop without any probs?.Winamax shop looks ok also if u have pld on there.

Does anyone have any experience with Heypoker?

I would like to hear some experiences too

Nobody some longer experiences? What about these numbers posted in another thread?

http://finance.google.com/finance?q=STO:360H

everything else has been fine cept for the shop. took like 3 months for my first item to show up on my door. the shop has been closed now for a month or two and they say it opens up again beginning of april and then shipping times should be 2 weeks or so at most. so we'll see.

I played at heypoker and have good experience with them.
There were some problems with their shop, but they handled it ok: I ordered items and had to wait for like 2 months. I already gave up hope, but then i received an email. They told me they had some shop problems and gave me 2 options: turn my order into tournament tickets (it was a good deal, so i took that), or wait longer until they could ship my order..

Hi, I'm playing since 2 months ago, deposit bonus was 8X, and 2 first reload bonus too (8X), but from 27/02 they no longer be adding new bonuses cause in a short time they say be forced to implement the Loyalty Program in which all players get a value back from their rake.

About the shop that always was closed, they say is temporally closed.

Vip points- I don't know what can i do with VIP points , no works to buy tickets for tournaments nor change to cash. In summary , right now, they do not serve for anything.

Lately they organized a rounds leaderboard (race hands) from 23/02 until 14/03, well, they said prizes will be paid out 15/03 , today I'm still waiting for my money. They say are facing a technical problem, weird.

Aside from the first deposit and both reload bonus, my experience is really not very good.

I've deposited on this site one week ago, because i thought they still offer reload bonuses (9x). From the above posts i take that that is no longer true.

Right now I'm trying to withdraw a few dollars, but the Cashier is not working correctly and it won't let me withdraw. Support told me they had technical issues and would fix it <24 hours.

Anyone else experienced the same?

Yes, similar problem here.
I tried to deposit via moneybookers yesterday, got an error message ("Money could unfortunately not be deposited. "), support told me the same.

I just got an email from support stating that the cashier is up and running again. Just requested a small cash-out and it's been approved.

I've got to say their support replies quickly and if the withdrawal is in my moneybookers account in a few days, I would have nothing to bitch about.

Great site, and also you can get huge RB

yes its a good site with great deposit bonuses

i think heypoker is a great site

It looks like the cashier is down again. Any others?

I'm a little wary of what's going on at Heypoker at the moment. My main problem is that I cashed out to moneybookers from HP on the 10th of April and I still haven't received my funds. Throughout the last week I have checked the status of my withdrawal and it still says pending even though the transaction should take less than 48hours. Today, I tried to log onto the site and I cannot login. The tournament browser is working but I cannot access any of my account pages. Very strange indeed...

I speak to heypoker regularly, and they're terribly short staffed at the moment. That's why there have been payment and general logistical problems. Everything staff wise should be resolved by the beginning of next month. Don't know anything about the shop though. On a different note. Is that the same john_bender from pokerroom?

Ok thanks buddha. Yes I used to play on Pokerroom before the merge with BWIN

Hi
for me the worst ongame site so far
i dont know but does it take more than 4 months to open a new shop
signed up with an affiliate and two days later they said they gonna change their bonus system
support has been lying to me and they really seem unorganized
now you really dont know what you gonna get in the future and you are really lucky to get an answer(that will prob untrue) within two weeks
guess i am lucky to get my money back but i am still missing my valueback
promises and lies come to heypoker(should be their new slogan)
heypoker never again

12 days since I cashed out and cashout is still pending... lol

are the cash out problems at heypoker resolved?
is anyone still receiving bonus offers from them? i get many from different ongame skins but nothing from them.

i've heard from support that the shop will be open again on the 25th of may

what do u guy think about this ongame room? is it safe to play here?

No they can't be trusted. They have just stolen all the player points from their players. Even though they promised that the points would be exchangeable for cash.

What agent cooper means ( I Think) is that they have just started a loyalty scheme and previous points don't count. I still have mine, I just don't think they will be worth anything, though I didn't expect them to be worth anything.

Affiliates can offer better terms than the loyalty scheme.

There were rumours recently about difficulties when they sacked their affiliate manager. This caused a few regs to cash out. I have just cashed out some and I got my money in less than 24 hours.

I have had a late affiliate payment recently but have no idea whose fault this is. I am told it will now be on the same late date every month i.e. 20th

Draw your own conclusions. I'm still playing there for now though.

Why try and play at new rooms which cannot be trusted totally when you have better choices on the same network?

Yep, that's what i meant.

The thing is that I was promised, on several occasions, that I could exchange my points for cash. When I wanted to do just that Heypoker told me it couldn't be done because of "technical issues". But as soon as their loyalty program and shop were in place they would make the exchange for me. Well, today they told me that my points were of no value what so ever.

For you guys who still is considering Heypoker as an option, check out their parent company; 360 Holding. They are in a disastrous condition financially.