A lot of you will know that although this is my first post I would not be making it unless I thought it a serious matter.
My self and other players are unable to get our cash from betsharks, the site is now more or less completely devoid of players and when you click on a tournament you get a message saying they are no longer available.
They say i have to...wait here is the email....
Email 1.
Dear Christopher,
We realize and understand your concern regarding the status of your payout and we thank you for your patience.
We would like to inform you of the grounds for the delay of your payout.
Deposit and payouts are not processed by BetSharks and are solely done by the Network. BetSharks has been on continuous talks with the Network regarding the quick and prompt processing of its players payouts, however this was to little avail as the Network has been facing certain issues with the Merchant Account’s.
As such to process its player’s payouts the only logical method left to BetSharks is to transact the same through wire transfer, which will be done from IMMEDIATE effect.
Hence we request you to provide us with the details of your wire transfer at your earliest so that we may promptly get back with the status of your withdrawal after the successful validation of your account details.
If you have any queries or require any further guidance then please do not hesitate to contact us at
support@betsharks.com
And email 2.
Dear Christopher,
Thank you for contacting us at BetSharks Support.
To process your payout via Bank Wire , we request you to send us the following information in the given format. This is to ensure your account security and the smooth and efficient processing of your payout.
We require the following Bank details:
- Name of the Bank
- Name on the Bank Account
- The Routing Number
- The Account Number
- The SWIFT Code
- Your Address (As given to the bank)
- The Bank Address
Apart from these we would also require a legible scanned copy/clear photograph of the following documents, to verify your Account:
1. Present Address Proof [not older than 3 months]
- Utility Bill [Gas or Electricity] OR Telephone bill
2. Signed Void Check
3. Valid Bank Statement [not older than 45 days], displaying:
- Name of the Bank
- Your Name
- The Account Number
- The Bank Address
Kindly forward us these documents from the email address registered with BetSharks. We shall get back to you with further developments regarding the status of your payout after the receipt of the above stated documents and the successful validation of your Account details.
Please feel free to mail us at
support@betsharks.com with any queries regarding the same.
Happy to Help!
BetSharks Support Team
HAPPY TO HELP? IMO More like happy to keep hold of all the players money.....