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08-08-2014 , 09:31 PM

#51

scalettestar

stranger

Join Date: Aug 2014 Posts: 2

I am unable to connect as well, from Australia. There clearly is some kind of issue. I have tried on both PC and MAC. On PC, it just says "loading" and doe snot proceed to login. On Mac, I can log in, but no tables load. I did get a message at one point saying something like "the server is currently down"....

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08-08-2014 , 09:35 PM

#52

Big_Mick00

Verified Coach MTT

Join Date: Mar 2010 Posts: 8,720

Seems alot of people having issues, I could log in and play fine from the UK. Would be a reason why the games were so dead for a Friday night

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08-08-2014 , 09:49 PM

#53

jmalloy

stranger

Join Date: Oct 2012 Posts: 11

Just got email back from support -

"Dear member,

Thank you for contacting us.

We have forwarded this to our Technical Department who have just confirmed that all our services are fully functional at the moment.

Could you please kindly try to connect again and get back to us if you are still unable to access 888poker.

In case you experience issues again, I would like to ask you to provide the exact scenario and possibly a screeenshot of the error.

If you require any further assistance with this or any other matter, please feel free to contact us."

Hmmm, nothing to see here move along... (still not working)

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08-08-2014 , 11:46 PM

#54

antiquity

journeyman

Join Date: Feb 2010 Posts: 234

I am in New Zealand and am also unable to connect.
The software continues "Loading" forever...
If I click the quicklaunch icon a second time it will bring up an outline of the lobby with no information.
888poker.com will not open in my browser either.
I've never seen this before, something is definitely up!!!

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08-09-2014 , 12:15 AM

#55

mirage01

banned

Join Date: Jan 2013 Posts: 2,631

down here

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08-09-2014 , 12:59 AM

#56

ooties

enthusiast

Join Date: Mar 2009 Posts: 77

Jmalloy, I tried on MAC OSX AND windows.

Mac OSX logs in but no tables load.

Windows just pure doesn't load.

I can't believe 888 doesn't even RECOGNIZE theres a problem here. So bad.

I am Geek level 5000000000 million, I've tried EVERYTHING.

There is, without doubt, something DEFINITELY wrong with their service at the moment.

I've asked alot of my friends, some can log on, some can't. Most can't. And no one can load the flash instant play site.

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08-09-2014 , 04:08 AM

#57

antiquity

journeyman

Join Date: Feb 2010 Posts: 234

Any update 888Rep???
At least 13+ hours offline and counting.
888poker.com webpages have also turned to swill.
What's happening?
I'm surprised there aren't more posts here...
hmmm

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08-09-2014 , 04:47 AM

#58

biomech

stranger

Join Date: Oct 2012 Posts: 8

Also just getting the infinite loading screen all day today. I'm in Australia

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08-09-2014 , 05:59 AM

#59

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 9,525

Quote:

Originally Posted by biomech

Also just getting the infinite loading screen all day today. I'm in Australia

Are you guys still having trouble accessing the poker client?
I am trying to find out what the problem is for you all.

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08-09-2014 , 06:11 AM

#60

39suited

But it was suited

Join Date: Feb 2008 Posts: 8,189

Quote:

Originally Posted by 888Rep

Are you guys still having trouble accessing the poker client?
I am trying to find out what the problem is for you all.

It seems quite obvious that the problem lays within the connection to Asia / Oceania as players from central Europe can connect, so I'd look there first.

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08-09-2014 , 06:16 AM

#61

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 9,525

Quote:

Originally Posted by 39suited

It seems quite obvious that the problem lays within the connection to Asia / Oceania as players from central Europe can connect, so I'd look there first.

Yes we know that and have been investigating it and hopefully it will get sorted soon for you all so please bear with us for now and let me know as soon as you can connect.

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08-09-2014 , 06:31 AM

#62

highlander1

newbie

Join Date: Jun 2012 Posts: 15

Im from Russia, and i sitll cant connect after yesterday around 22-00 moscow time. I was in client playing but had some timeouts/ping/lags/lost packets problem(never had something like that for several years at your site before), since i didnt know the exact adress of server to ping i just decided to reboot, and after that never was able to get to log in screen

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08-09-2014 , 06:56 AM

#63

Salmonellafx

stranger

Join Date: Aug 2014 Posts: 10

Quote:

Originally Posted by 888Rep

Yes we know that and have been investigating it and hopefully it will get sorted soon for you all so please bear with us for now and let me know as soon as you can connect.

New zealand player here. Unable to connect to the offici website for support. Android app loads then when it reaches the login screen it is stuck in an infinite load screen.

Not impressed. There goes my tournaments

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08-09-2014 , 07:41 AM

#64

moorocco

stranger

Join Date: Aug 2014 Posts: 6

Its down here as well in Malaysia. Poker client is always on 'loading' mode

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08-09-2014 , 07:59 AM

#65

Salmonellafx

stranger

Join Date: Aug 2014 Posts: 10

Screw this. They deny even having any problems with users connecting.

Pokerstars and switch poker are working great. Just made a deposit there.

Can not trust that company if they cant admit they are having technical problems as i know for a fact im not the only one

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08-09-2014 , 08:56 AM

#66

moorocco

stranger

Join Date: Aug 2014 Posts: 6

its been more than 12 hours.... and still cant load poker client.i cant even connect to your official site as well......... think you guys have been hacked. Our money safe there??

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08-09-2014 , 09:03 AM

#67

Big_Mick00

Verified Coach MTT

Join Date: Mar 2010 Posts: 8,720

Everyone had been hacked at the same time. Money is gone

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08-09-2014 , 09:13 AM

#68

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 9,525

We are aware of log in issues and our technical team are working diligently to resolve the matter.

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08-09-2014 , 09:23 AM

#69

DavidWong

stranger

Join Date: Sep 2011 Posts: 3

I am from China. I have the same problem with connection to 888 poker, and it has been last for more than 12hours++

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08-09-2014 , 09:26 AM

#70

888Rep

Official 888Poker Representative

Join Date: Jul 2011 Posts: 9,525

Quote:

Originally Posted by DavidWong

I am from China. I have the same problem with connection to 888 poker, and it has been last for more than 12hours++

We are currently working on this issue so please bear with us.

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08-09-2014 , 09:34 AM

#71

Salmonellafx

stranger

Join Date: Aug 2014 Posts: 10

Quote:

Originally Posted by 888Rep

We are aware of log in issues and our technical team are working diligently to resolve the matter.

Yet i was emailed denying any technical problems. I highly doubt our money is safe if they cant even solve this issue and or deny its even happening.

I urge everyone to think twice before even going back to this company. I will be with drawing my money as soon as i am able to. As are all my friends and family.

Dissapointed it has come to this.