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08-08-2014 , 09:31 PM
I am unable to connect as well, from Australia. There clearly is some kind of issue. I have tried on both PC and MAC. On PC, it just says "loading" and doe snot proceed to login. On Mac, I can log in, but no tables load. I did get a message at one point saying something like "the server is currently down"....
888Poker down? Quote
888Poker down?
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08-08-2014 , 09:35 PM
Seems alot of people having issues, I could log in and play fine from the UK. Would be a reason why the games were so dead for a Friday night
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08-08-2014 , 09:49 PM
Just got email back from support -

"Dear member,

Thank you for contacting us.

We have forwarded this to our Technical Department who have just confirmed that all our services are fully functional at the moment.

Could you please kindly try to connect again and get back to us if you are still unable to access 888poker.

In case you experience issues again, I would like to ask you to provide the exact scenario and possibly a screeenshot of the error.

If you require any further assistance with this or any other matter, please feel free to contact us."


Hmmm, nothing to see here move along... (still not working)
888Poker down? Quote
08-08-2014 , 11:46 PM
I am in New Zealand and am also unable to connect.
The software continues "Loading" forever...
If I click the quicklaunch icon a second time it will bring up an outline of the lobby with no information.
888poker.com will not open in my browser either.
I've never seen this before, something is definitely up!!!
888Poker down? Quote
08-09-2014 , 12:15 AM
down here
888Poker down? Quote
08-09-2014 , 12:59 AM
Jmalloy, I tried on MAC OSX AND windows.

Mac OSX logs in but no tables load.

Windows just pure doesn't load.

I can't believe 888 doesn't even RECOGNIZE theres a problem here. So bad.

I am Geek level 5000000000 million, I've tried EVERYTHING.

There is, without doubt, something DEFINITELY wrong with their service at the moment.

I've asked alot of my friends, some can log on, some can't. Most can't. And no one can load the flash instant play site.
888Poker down? Quote
08-09-2014 , 04:08 AM
Any update 888Rep???
At least 13+ hours offline and counting.
888poker.com webpages have also turned to swill.
What's happening?
I'm surprised there aren't more posts here...
hmmm
888Poker down? Quote
08-09-2014 , 04:47 AM
Also just getting the infinite loading screen all day today. I'm in Australia
888Poker down? Quote
08-09-2014 , 05:59 AM
Quote:
Originally Posted by biomech
Also just getting the infinite loading screen all day today. I'm in Australia
Are you guys still having trouble accessing the poker client?
I am trying to find out what the problem is for you all.
888Poker down? Quote
08-09-2014 , 06:11 AM
Quote:
Originally Posted by 888Rep
Are you guys still having trouble accessing the poker client?
I am trying to find out what the problem is for you all.
It seems quite obvious that the problem lays within the connection to Asia / Oceania as players from central Europe can connect, so I'd look there first.
888Poker down? Quote
08-09-2014 , 06:16 AM
Quote:
Originally Posted by 39suited
It seems quite obvious that the problem lays within the connection to Asia / Oceania as players from central Europe can connect, so I'd look there first.
Yes we know that and have been investigating it and hopefully it will get sorted soon for you all so please bear with us for now and let me know as soon as you can connect.
888Poker down? Quote
08-09-2014 , 06:31 AM
Im from Russia, and i sitll cant connect after yesterday around 22-00 moscow time. I was in client playing but had some timeouts/ping/lags/lost packets problem(never had something like that for several years at your site before), since i didnt know the exact adress of server to ping i just decided to reboot, and after that never was able to get to log in screen
888Poker down? Quote
08-09-2014 , 06:56 AM
Quote:
Originally Posted by 888Rep
Yes we know that and have been investigating it and hopefully it will get sorted soon for you all so please bear with us for now and let me know as soon as you can connect.
New zealand player here. Unable to connect to the offici website for support. Android app loads then when it reaches the login screen it is stuck in an infinite load screen.

Not impressed. There goes my tournaments
888Poker down? Quote
08-09-2014 , 07:41 AM
Its down here as well in Malaysia. Poker client is always on 'loading' mode
888Poker down? Quote
08-09-2014 , 07:59 AM
Screw this. They deny even having any problems with users connecting.

Pokerstars and switch poker are working great. Just made a deposit there.

Can not trust that company if they cant admit they are having technical problems as i know for a fact im not the only one
888Poker down? Quote
08-09-2014 , 08:56 AM
its been more than 12 hours.... and still cant load poker client.i cant even connect to your official site as well......... think you guys have been hacked. Our money safe there??
888Poker down? Quote
08-09-2014 , 09:03 AM
Everyone had been hacked at the same time. Money is gone
888Poker down? Quote
08-09-2014 , 09:13 AM
We are aware of log in issues and our technical team are working diligently to resolve the matter.
888Poker down? Quote
08-09-2014 , 09:23 AM
I am from China. I have the same problem with connection to 888 poker, and it has been last for more than 12hours++
888Poker down? Quote
08-09-2014 , 09:26 AM
Quote:
Originally Posted by DavidWong
I am from China. I have the same problem with connection to 888 poker, and it has been last for more than 12hours++
We are currently working on this issue so please bear with us.
888Poker down? Quote
08-09-2014 , 09:34 AM
Quote:
Originally Posted by 888Rep
We are aware of log in issues and our technical team are working diligently to resolve the matter.
Yet i was emailed denying any technical problems. I highly doubt our money is safe if they cant even solve this issue and or deny its even happening.

I urge everyone to think twice before even going back to this company. I will be with drawing my money as soon as i am able to. As are all my friends and family.

Dissapointed it has come to this.
888Poker down? Quote
08-09-2014 , 09:40 AM
Quote:
Originally Posted by Salmonellafx
Yet i was emailed denying any technical problems. I highly doubt our money is safe if they cant even solve this issue and or deny its even happening.

I urge everyone to think twice before even going back to this company. I will be with drawing my money as soon as i am able to. As are all my friends and family.

Dissapointed it has come to this.
Hey it's just a technical issue Salmonellafx, your funds are 100% safe
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08-09-2014 , 09:41 AM
Massive over reaction going on
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08-09-2014 , 10:11 AM
hahaha............
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08-09-2014 , 10:41 AM
Back up agian, thank you.
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