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888poker Account blocked  1934 USD 888poker Account blocked  1934 USD

09-13-2023 , 09:55 AM
Please read this before considering playing at 888 Poker.

My account was blocked by 888 operations team for 1 week. I can't log in and I'm getting automatic emails from their bots. I sent a couple of emails but can't get through to an agent.

Closed account [Reference number: Reference number 230910-001749 always the same automatic email.

I don't know why I'm blocked and they won't tell me why.

I had a bankroll of around 1934 usd and I can't access it.

I would like to know what I did to have my account closed permanently without giving me any reason.


The main problem is that I can't even talk to them.

Any suggestions?
888poker Account blocked  1934 USD Quote
09-13-2023 , 01:40 PM
Quote:
Originally Posted by Pitumacarra
Hello,

Please read this before considering playing at 888 Poker.

My account was blocked by 888 operations team for 1 week. I can't log in and I'm getting automatic emails from their bots. I sent a couple of emails but can't get through to an agent.

Closed account [Reference number: Reference number 230910-001749 always the same automatic email.

I don't know why I'm blocked and they won't tell me why.

I had a bankroll of around 1934 usd and I can't access it.

I would like to know what I did to have my account closed permanently without giving me any reason.


The main problem is that I can't even talk to them.

Any suggestions?
Sent this over for you.

Regards
888poker Account blocked  1934 USD Quote
09-13-2023 , 05:15 PM
Quote:
Originally Posted by 888Rep
Sent this over for you.

Regards
I didn't understand the message, what can I do? I need help thank you

Last edited by Pitumacarra; 09-13-2023 at 05:22 PM.
888poker Account blocked  1934 USD Quote
09-16-2023 , 01:38 PM
Quote:
Originally Posted by Pitumacarra
Hello,

Please read this before considering playing at 888 Poker.

My account was blocked by 888 operations team for 1 week. I can't log in and I'm getting automatic emails from their bots. I sent a couple of emails but can't get through to an agent.

Closed account [Reference number: Reference number 230910-001749 always the same automatic email.

I don't know why I'm blocked and they won't tell me why.

I had a bankroll of around 1934 usd and I can't access it.

I would like to know what I did to have my account closed permanently without giving me any reason.


The main problem is that I can't even talk to them.

Any suggestions?
Did you receive any solution? I see that many people are going through the same thing and they don't provide any solution. I was thinking of playing on their site, but seeing so many issues, I think it's better not to
888poker Account blocked  1934 USD Quote
09-17-2023 , 08:04 AM
I'm still waiting for a solution. I didn't understand the message you gave me and I've been waiting for 4-5 days.
888poker Account blocked  1934 USD Quote
09-20-2023 , 12:54 PM
Quote:
Originally Posted by TuturFR
Hi,

Exactly same situation as NotFun5 here.

@Slowtroll How can you prove your innocence if you have nothing to reproach yourself ? Support gives no reason

It's incomprehensible.

2 days ago 888operation confirmed to me that my account remains closed ([Reference #: 230916-000399]) without givin me any reason

@888rep Have you investigated ? " This decision is final and has only been taken after careful consideration of all factors involved." --> What are the factors involved ??? I did nothing illegal WTF
Can you give me a reason ? What I did wrong ?

If my account remains closed, I want my money back at least.
It’s clearly very unfair what’s happening to me.

Can you get me a solution or not for my case?

Thank you for your understanding
TuturFR




Hello, I have been there since September 9, just like you, 1 week ago and they still haven't solved my money withdrawal after closing my account and not telling me the reason. I need that money, it's 80% of the bank
I add you to friends
888poker Account blocked  1934 USD Quote
09-20-2023 , 01:03 PM
[QUOTE=Pitumacarra;58262073]Hello,

Please read this before considering playing at 888 Poker.

My account was blocked by 888 operations team for 1 week. I can't log in and I'm getting automatic emails from their bots. I sent a couple of emails but can't get through to an agent.

Closed account [Reference number: Reference number 230910-001749 always the same automatic email.

I don't know why I'm blocked and they won't tell me why.

I had a bankroll of around 1934 usd and I can't access it.

I would like to know what I did to have my account closed permanently without giving me any reason.


The main problem is that I can't even talk to them.








Hello, it's been 11 days and no one has contacted me to refund the money, I need help, they closed my account and I don't know why

thank you
888poker Account blocked  1934 USD Quote
09-20-2023 , 01:54 PM
[QUOTE=Pitumacarra;58270089]
Quote:
Originally Posted by Pitumacarra
Hello,

Please read this before considering playing at 888 Poker.

My account was blocked by 888 operations team for 1 week. I can't log in and I'm getting automatic emails from their bots. I sent a couple of emails but can't get through to an agent.

Closed account [Reference number: Reference number 230910-001749 always the same automatic email.

I don't know why I'm blocked and they won't tell me why.

I had a bankroll of around 1934 usd and I can't access it.

I would like to know what I did to have my account closed permanently without giving me any reason.


The main problem is that I can't even talk to them.








Hello, it's been 11 days and no one has contacted me to refund the money, I need help, they closed my account and I don't know why

thank you
I sent a reminder for you.

Regards
888poker Account blocked  1934 USD Quote
09-26-2023 , 05:16 AM
Quote:
Originally Posted by Jilardino85
888 poker - scammers, blocked account Ean85

Good afternoon. I have such a problem. I play on the site 888 poker, account more than two years, many times made deposits and keshouts, everything was normal. At the beginning of September I made another keshout and my account was banned for no reason. For 3 weeks I confirmed my identity, sent a scan of my passport, all the credit cards I made deposits from, a bank statement with my residential address, then selfies with all the documents. After sending all the necessary documents I received a letter that I am banned forever and the money will not be returned. My nickname is EaN85 [Incident: 230921-001351]. Please help to sort out this incident.




Hello friend, there are many of us in the same situation as you and for now there is nothing positive, 1 month ago I did see a case that they returned the money in 10 days... but I have been here since September 6th and we The 888 moderator answers and tells us that he is going to review it but for now there is no news, really... we are all in the same situation and we don't know why, both cash players and MTT players. I give you a link and here you support and give your opinion:

https://forumserver.twoplustwo.com/2.../#post58272580
888poker Account blocked  1934 USD Quote
09-27-2023 , 04:51 PM
Hello, good evening, I have been here since September 6, this is my third message in the forum and I still have my account permanently blocked and I don't know why and I still can't get the money out. It's $1912 and they have it withheld, and as I see now There are more people like me, please we need clarification as to why you don't block the account and on top of that you don't let us get the money, we don't have to run away but we have done nothing, I await your response, thank you
888poker Account blocked  1934 USD Quote
09-29-2023 , 05:43 PM
This is my fourth message about my situation at 888.com, they closed my account without giving me any explanation and I still can't get the money out of the account, please I need to know something, there are already many players who are like this and it's not This may happen, I await your response, we are talking about a lot of money for me and I need it to live!
888poker Account blocked  1934 USD Quote
09-29-2023 , 05:44 PM
Quote:
Originally Posted by fflyer
If 888 close an account without offering any good reason and refuse to return the money, what sanctions are available against them?



No response from support, I've had 7 emails and they always tell me the same thing. We are all tormented due to this situation, are you the same?
888poker Account blocked  1934 USD Quote
10-03-2023 , 08:39 AM
Hello, on Friday the 6th, 1 month ago they permanently closed my account and I still don't know why, and it also won't let me withdraw the money and they have withheld my entire bankroll of

888.





The 888 representative answered me twice but I still don't have any solution, and every day I see that there are more people like me and they still have no solution...

I hope that all cases can be resolved, I await your response
888poker Account blocked  1934 USD Quote
10-07-2023 , 02:40 PM
Blocked for 32 days without playing and without being able to withdraw my money and I still have no news from 888, they tell me they are going to review and they do not answer me,





Every day there is someone in the same situation as me and there is no progress, what can we do? we are desperate
888poker Account blocked  1934 USD Quote
10-18-2023 , 06:24 AM
Hello, my account is still blocked, it's been 6 weeks now and I still don't have a response, I need help, I'm waiting for the response, thank you



Since October 6 and they always answer me the same thing, that my account is blocked and I cannot withdraw and they do not give me any reason, I hope the situation is fixed








I await a response, thank you

Last edited by Pitumacarra; 10-18-2023 at 06:38 AM.
888poker Account blocked  1934 USD Quote
10-18-2023 , 06:56 AM
Quote:
Originally Posted by Pitumacarra
Hello, my account is still blocked, it's been 6 weeks now and I still don't have a response, I need help, I'm waiting for the response, thank you



Since October 6 and they always answer me the same thing, that my account is blocked and I cannot withdraw and they do not give me any reason, I hope the situation is fixed








I await a response, thank you
Sorry there's nothing more I can do for you.

Regards
888poker Account blocked  1934 USD Quote
10-19-2023 , 03:57 AM
Hello, so in my particular case nothing can be done? You blocked my account without knowing why? And you also HOLD MY MONEY from me and I can't get it out? and I have not done anything illegal, it seems incredible to me that this situation is reached, and that more players are like this, I have been playing in 888 for more than 10 years and it seems incredible to me that you keep money that is not yours, you play with players that are NOT yours. THEY HAVE DONE NOTHING

The one who cheated seems perfect to me, but those who DO NOT CHEAT it doesn't make any kind of sense that you want to keep MY MONEY!

I'm going to continue posting because I find it alarming and unfair that you withhold people's money.

***

So you can keep my money and nothing happens? I find it worrying that you are stealing my money and that of many users without telling me what is happening. If I contact them via email they tell me that they can't do anything, that my account is permanently closed. Here I have seen people with my same problem and 2 people are They have been able to solve it and about 20 like me and you are not giving a solution, you are withholding food from my family, for me that $1900 is a lot of money earned in many years playing poker so you do not give explanations, I think it is a situation Many players are suffering and you cannot give the solution of not bothering anymore, it is a shame that after 10 years without cheating or anything they condemn me to close my account and NOT BE ABLE TO WITHDRAW MY MONEY.

I will continue fighting to make this fair!

Last edited by Mike Haven; 10-22-2023 at 04:10 AM. Reason: 2 posts merged
888poker Account blocked  1934 USD Quote
10-19-2023 , 09:04 AM
Quote:
Originally Posted by Pitumacarra
Hello, so in my particular case nothing can be done? You blocked my account without knowing why? And you also HOLD MY MONEY from me and I can't get it out? and I have not done anything illegal, it seems incredible to me that this situation is reached, and that more players are like this, I have been playing in 888 for more than 10 years and it seems incredible to me that you keep money that is not yours, you play with players that are NOT yours. THEY HAVE DONE NOTHING

The one who cheated seems perfect to me, but those who DO NOT CHEAT it doesn't make any kind of sense that you want to keep MY MONEY!

I'm going to continue posting because I find it alarming and unfair that you withhold people's money.
You have been in contact with the operations team many times and I have sent your issue over for you a few times myself but it seems they have investigated your case and made a decision which they have notified you about so there is nothing more that I can do except is to email them again if you have any new information for them.

Regards
888poker Account blocked  1934 USD Quote

      
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