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I can confirm that Spin & Go players are chosen at random. We have no knowledge of any such programs mentioned by your friend.
Simplistically, regulars don't register directly with Pokerstars, only recreational players do. Regulars register with SpinWiz which maintains its own queue of regs.
SpinWiz only allows the next reg in line to join the PokerStars queue: result reg gets to sit with the players who register directly with Pokerstars ie recreational players.
Reg can also choose to sit with any number of "friend" regs in the queue in which case SpinWiz auto-presses register so as to maximise the chance they will sit together.
In the 2plus2 forum for SpinWiz you will see new SpinWiz users complain that they requested 3 Spin&Go's thru SpinWiz and sat with their mate in all three Spin&Go's.
Let's say you form a little plan with 9 of your mates. The ten of you tell SpinWiz you'd like to be sat together. I think SpinWiz will only seat 2 of the ten at the same Spin&Go (not sure about this) so two of you auto-press Register at the same time (thru SpinWiz) and get sat with a rec. If the random prize is 2x beat up on the rec and breakeven. If the random prize is massive, beat up on the rec and share the big prize!
I don't know if this is profitable but it sounds like it!
And PokerStars approves this software! I can only hope because they don't understand it or how it can be used to manipulate the games and why it is completely unfair to rec players.
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As for 'Hide from search' feature, I can confirm that once you have activated the feature, you will not be found by another player (unless he/she is searching all tables which may become an impossible task as the tables starts/finish constantly).
See above for cash games where tools can instaSit user-selected Pokerstars color-coding. So you code all rec players say green and get autosat with anyone you've coloured green (if there are any vacant seats because 100's of other regs will get there before you (also using seating scripts).
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Also, if you are looking for another player using 'Find a Player' feature and your search does not produce any results, it indicates that player is currently offline, is online but not seated at any tables, playing in a Home Game table or that they have the "Hide from Search Feature" currently activated.
Hope this helps.
Should you have any additional questions, please do not hesitate to contact us again, and thank you for playing at PokerStars.