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SC gone after taking long break

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10-18-2021 , 03:32 PM

moss84

centurion

Join Date: Nov 2018 Posts: 182

I didn't know funds get taken away after not logging into your account after awhile. Probably haven't played for over 6 months, logged on and see my account is at 0 SC. WTH. What are the rules on this and how long can you be idle?

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10-18-2021 , 03:41 PM

Relyhk

enthusiast

Join Date: Jan 2021 Posts: 57

90 days per the terms and conditions. I believe this is part of the requirement of operating as a sweepstakes. Email support and see if you can get them restored.

10-18-2021 , 04:18 PM

moss84

centurion

Join Date: Nov 2018 Posts: 182

Thanks for the info! I will try.

Quote:

Originally Posted by Relyhk

90 days per the terms and conditions. I believe this is part of the requirement of operating as a sweepstakes. Email support and see if you can get them restored.

10-19-2021 , 08:21 AM

negipai98

veteran

Join Date: Nov 2007 Posts: 2,758

Sweeps coins expire after a certain period of time and can be removed from your account if you don’t login within that window, according to the terms and conditions. As someone mentioned earlier, you may be able to request that they are reinstated by contacting support, but no guarantees there.

10-22-2021 , 08:43 PM

+EVillain

grinder

Join Date: Jun 2018 Posts: 569

hey OP hope you get your money back, and hope you'll keep us updated. I would be severely bummed if this was a site that would take someone's money on a technicality

10-22-2021 , 09:33 PM

lagtight

banned

Join Date: Aug 2017 Posts: 10,279

Quote:

Originally Posted by +EVillain

hey OP hope you get your money back, and hope you'll keep us updated. I would be severely bummed if this was a site that would take someone's money on a technicality

My "bummed-out-ness" would be based on how much money I had in my account at the time of it's confiscation.

If our friend had under $50, he couldn't cash out anyway without closing the account.

In my opinion, 90 days is way to quick to take someone's money without at least an e-mail alerting the player that s/he has, say, ten days to access his or her account before the funds get confiscated.

10-22-2021 , 09:59 PM

moss84

centurion

Join Date: Nov 2018 Posts: 182

thanks guys, as a one-time courtesy Global returned my funds after I emailed them. Yes, I was pretty bummed out when i logged in and account read $0 as it was over a thousand previously.

10-24-2021 , 03:56 PM

negipai98

veteran

Join Date: Nov 2007 Posts: 2,758

Just to be clear, you don’t have money in your account. You have sweeps coins. I understand your point of course, but from a legal standpoint they are very clear that what you have is not currency. It’s literally like the tickets you get at a carnival from winning in skee ball that you redeem for a teddy bear. I highly recommend understanding the sweeps rules before playing.

With that said, glad you got your funds back!

10-24-2021 , 07:54 PM

lagtight

banned

Join Date: Aug 2017 Posts: 10,279

Quote:

Originally Posted by moss84

thanks guys, as a one-time courtesy Global returned my funds after I emailed them. Yes, I was pretty bummed out when i logged in and account read $0 as it was over a thousand previously.

Glad it all worked out!

10-28-2021 , 10:19 PM

#10

PaintDrawLove

stranger

Join Date: Oct 2021 Posts: 4

Quote:

Originally Posted by negipai98

When you make your deposit, you purchase sweeps coins, which are valueless, and used only for play money games. Global Poker also gives you a certain number of dollars, which you can access by clicking the button at the top. Cash is green, baby. (And sweeps coins are yellow.)

10-29-2021 , 02:42 PM

#11

threebanger

adept

Join Date: Jan 2008 Posts: 785

Quote:

Originally Posted by PaintDrawLove

Try again. Or, this is a level.

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