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10-18-2021 , 03:32 PM
I didn't know funds get taken away after not logging into your account after awhile. Probably haven't played for over 6 months, logged on and see my account is at 0 SC. WTH. What are the rules on this and how long can you be idle?
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10-18-2021 , 03:41 PM
90 days per the terms and conditions. I believe this is part of the requirement of operating as a sweepstakes. Email support and see if you can get them restored.
10-18-2021 , 04:18 PM
Thanks for the info! I will try.

Quote:
Originally Posted by Relyhk
90 days per the terms and conditions. I believe this is part of the requirement of operating as a sweepstakes. Email support and see if you can get them restored.
10-19-2021 , 08:21 AM
Sweeps coins expire after a certain period of time and can be removed from your account if you don’t login within that window, according to the terms and conditions. As someone mentioned earlier, you may be able to request that they are reinstated by contacting support, but no guarantees there.
10-22-2021 , 08:43 PM
hey OP hope you get your money back, and hope you'll keep us updated. I would be severely bummed if this was a site that would take someone's money on a technicality
10-22-2021 , 09:33 PM
Quote:
Originally Posted by +EVillain
hey OP hope you get your money back, and hope you'll keep us updated. I would be severely bummed if this was a site that would take someone's money on a technicality
My "bummed-out-ness" would be based on how much money I had in my account at the time of it's confiscation.

If our friend had under $50, he couldn't cash out anyway without closing the account.

In my opinion, 90 days is way to quick to take someone's money without at least an e-mail alerting the player that s/he has, say, ten days to access his or her account before the funds get confiscated.
10-22-2021 , 09:59 PM
thanks guys, as a one-time courtesy Global returned my funds after I emailed them. Yes, I was pretty bummed out when i logged in and account read $0 as it was over a thousand previously.
10-24-2021 , 03:56 PM
Just to be clear, you don’t have money in your account. You have sweeps coins. I understand your point of course, but from a legal standpoint they are very clear that what you have is not currency. It’s literally like the tickets you get at a carnival from winning in skee ball that you redeem for a teddy bear. I highly recommend understanding the sweeps rules before playing.

With that said, glad you got your funds back!
10-24-2021 , 07:54 PM
Quote:
Originally Posted by moss84
thanks guys, as a one-time courtesy Global returned my funds after I emailed them. Yes, I was pretty bummed out when i logged in and account read $0 as it was over a thousand previously.
Glad it all worked out!
10-28-2021 , 10:19 PM
Quote:
Originally Posted by negipai98
Just to be clear, you don’t have money in your account. You have sweeps coins. I understand your point of course, but from a legal standpoint they are very clear that what you have is not currency. It’s literally like the tickets you get at a carnival from winning in skee ball that you redeem for a teddy bear. I highly recommend understanding the sweeps rules before playing.

With that said, glad you got your funds back!
When you make your deposit, you purchase sweeps coins, which are valueless, and used only for play money games. Global Poker also gives you a certain number of dollars, which you can access by clicking the button at the top. Cash is green, baby. (And sweeps coins are yellow.)
10-29-2021 , 02:42 PM
Quote:
Originally Posted by PaintDrawLove
When you make your deposit, you purchase sweeps coins, which are valueless, and used only for play money games. Global Poker also gives you a certain number of dollars, which you can access by clicking the button at the top. Cash is green, baby. (And sweeps coins are yellow.)
Try again. Or, this is a level.
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