***Prize Redemption/Account Verification thread*** - Page 81 - Global Poker -- Two Plus Two Poker Forums

I did NOT receive my money. but for some reason it says "manually resolved" on my global poker cash out history. The money is NOT in my global poker account either. This is pretty ridiculous since I've never seen "manually resolved before." and have no indication of what that means.

https://gyazo.com/c92ca87d62a1b45e4b7c41238b385af3

I really hope Joey or someone can come explain. My name is the same on Global.

Update: Got my payment in my bank. Still says manually resolved so not sure if that was because Joey or someone looked into it after seeing a post here or if support had to tag it or whatever, but appreciated whatever happened to get it sorted.

06-19-2018 , 12:17 PM

#2002

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

Quote:

Originally Posted by GlobalPokerCSKimbr

Have you already submitted your bank statement? If not, you can upload it via this link: https://goo.gl/syvpZX.

Just to clarify, for those who have already submitted their verification documents before, you will only need to send us your bank statement for your cash out. Thank you.

Yes, I did that 4 days ago.

And as an update, my cashout was finally approved late last night. I also immediately made another cashout and it was approved by the time I woke up today.

So now we're playing the WorldPay waiting game.

06-19-2018 , 12:20 PM

#2003

crescentcityking

centurion

Join Date: Jun 2017 Posts: 175

so everyone's being switched to worldpay unbeknownst to them?

06-19-2018 , 12:22 PM

#2004

gatton2019

journeyman

Join Date: May 2017 Posts: 226

Quote:

Originally Posted by TakeNotesPlease

Do you actually think this is how a company should approach things? This might actually be the worst response I've ever seen in my life. Just be happy you're a micro grinder don't spend that $35 withdrawal all in one place. Will be unfortunate once this site shuts down & you can't beat poker anymore. Back to flipping burgers soon, gatton! You'll have to work for that minimum wage elsewhere in the real world.

I'm less than a year away from having my doctorate in pharmacy, so I doubt I'll be flipping burgers anytime soon. You on the other hand....

Last edited by gatton2019; 06-19-2018 at 12:23 PM. Reason: NA

06-19-2018 , 12:25 PM

#2005

gatton2019

journeyman

Join Date: May 2017 Posts: 226

Quote:

Originally Posted by archosaurs

Your old post: TakeNotesPlease
centurion

Join Date: Jun 2017
Posts: 193
Just wanted to say thanks to global.
You are the reason I'm not flipping burgers.

Thank you.

Perhaps don't be an ******* to others, including the people handling your money, even if they seem to be extremely incompetent.

And maybe you're the one afraid of going back to flipping burgers.

This is epic. The queer was literally flipping burgers before

06-19-2018 , 12:36 PM

#2006

Cam25

centurion

Join Date: Jan 2015 Posts: 137

June 12:cash out requested with worldpay
June 13: bank details provided
June 14: cash out approved
June 19: money in bank account

06-19-2018 , 12:40 PM

#2007

gatton2019

journeyman

Join Date: May 2017 Posts: 226

Also, if your nut sack has dropped, I'm ready to play hu at 200nl. Don't give me that "there's no hu tables on global." We will keep moving tables if someone sits.

06-19-2018 , 12:44 PM

#2008

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

"The queer"....

Really????

Grow up kid.

06-19-2018 , 12:47 PM

#2009

gatton2019

journeyman

Join Date: May 2017 Posts: 226

Quote:

Originally Posted by NTellier85

"The queer"....

Really????

Grow up kid.

You want some too? We will play after I'm done with TakeNotes.

06-19-2018 , 12:56 PM

#2010

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

06-19-2018 , 01:03 PM

#2011

awoll714

newbie

Join Date: Jun 2018 Posts: 23

Jun 12, 2018 9:15 PM was when i was approved today it changed to Manually Resolved.. anyone know what this means cause theres still no money anywhere.

06-19-2018 , 01:05 PM

#2012

awoll714

newbie

Join Date: Jun 2018 Posts: 23

Originally Posted by ItsLouis View Post
I did NOT receive my money. but for some reason it says "manually resolved" on my global poker cash out history. The money is NOT in my global poker account either. This is pretty ridiculous since I've never seen "manually resolved before." and have no indication of what that means.

https://gyazo.com/c92ca87d62a1b45e4b7c41238b385af3

I really hope Joey or someone can come explain. My name is the same on Global.

same

06-19-2018 , 01:12 PM

#2013

gatton2019

journeyman

Join Date: May 2017 Posts: 226

I won't derail the thread anymore, I know people have real concerns regarding cashouts. I may only play mid stakes but when I graduate and can keep a solid roll on global, I promise you will be seeing my face at higher stakes.

Both offers are still on the table though guys...I'm sure you'll just challenge me to stakes that I'm not rolled for...

06-19-2018 , 01:19 PM

#2014

z00ted

centurion

Join Date: Oct 2016 Posts: 101

Money hit my bank account but it still has the "Manually Resolved" beneath my history within my account's page.
Definitely e-mail customer support, but I have faith you'll get it sorted out.

06-19-2018 , 01:24 PM

#2015

archosaurs

journeyman

Join Date: Feb 2015 Posts: 257

Quote:

Originally Posted by z00ted

Money hit my bank account but it still has the "Manually Resolved" beneath my history within my account's page.
Definitely e-mail customer support, but I have faith you'll get it sorted out.

Mine also says "manually resolved" and I just received a 2k cashout this morning. Not sure what it means but my money is safely in my bank so I don't really care lol.

06-19-2018 , 01:25 PM

#2016

NTellier85

grinder

Join Date: Feb 2017 Posts: 450

No one is "challenging" you. You're the one swinging your e-penis around calling people "queers".

06-19-2018 , 01:36 PM

#2017

waterb

journeyman

Join Date: May 2018 Posts: 239

Quote:

Originally Posted by waterb

Here is where I stand

1st WP Cashout

Cashout Requested 6/11 11 PM PDT
Bank Info uploaded
Approved 6/13 11 PM PDT
6/17 - 11:30 PM PDT Nothing Yet

2nd WP Cashout
Cashout Requested 6/17 11:30 PM PDT

Will Update

1st WP Cashout

Cashout Requested 6/11 11 PM PDT
Bank Info uploaded
Approved 6/13 11 PM PDT
6/17 - 11:30 PM PDT Nothing Yet
6/19- 10:30 AM PDT - still nothing

2nd WP Cashout
Cashout Requested 6/17 11:30 PM PDT
Approved 6/18

06-19-2018 , 01:37 PM

#2018

Goodie

Pooh-Bah

Join Date: Dec 2002 Posts: 5,694

I got my cashout approved on the 12th, it now says the "manually resolved" thing but I got my money in my account today.

Weirdly though I tried to cashout again today and it was denied, e-mailed support and they said that it was because I don't have the play through from a deposit. Haven't deposited in weeks. Told them that and then tried another cashout.

06-19-2018 , 01:44 PM

#2019

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 512

Quote:

Originally Posted by gatton2019

This is epic. The queer was literally flipping burgers before

I know jokes are hard for someone of your intelligence level to understand, don't worry. If you'd like to play some HU we can since you'd like to make challenges, sit any table 3/6+ and I'll make sure nobody else joins, lets get it going bud.

06-19-2018 , 01:55 PM

#2020

gatton2019

journeyman

Join Date: May 2017 Posts: 226

Quote:

Originally Posted by TakeNotesPlease

Like I said, I'm down for 200nl anytime bud, just let me know. I'm nowhere near rolled for 3/6.

06-19-2018 , 01:57 PM

#2021

pokerONETWO

banned

Join Date: Mar 2018 Posts: 589

heyyyy I got my worldpay cashout too

happy times; they were indeed doing what someone said earlier and sweeping through all the requests at one time

hopefully this means traffic will bump up again, it seems like games aren't running as late into the night over the past few weeks, although it's also summer and WSOP

06-19-2018 , 01:58 PM

#2022

waterb

journeyman

Join Date: May 2018 Posts: 239

Quote:

Originally Posted by Goodie

I got my cashout approved on the 12th, it now says the "manually resolved" thing but I got my money in my account today.

Weirdly though I tried to cashout again today and it was denied, e-mailed support and they said that it was because I don't have the play through from a deposit. Haven't deposited in weeks. Told them that and then tried another cashout.

Just looked. My 1st pending cashout says the same thing now. but no money in my account yet

06-19-2018 , 02:19 PM

#2023

pokerONETWO

banned

Join Date: Mar 2018 Posts: 589

Quote:

Originally Posted by archosaurs

Mine also says "manually resolved" and I just received a 2k cashout this morning. Not sure what it means but my money is safely in my bank so I don't really care lol.

I have the same story with the same w/d amount. I requested another w/d 2 days ago and it says approved.

06-19-2018 , 02:25 PM

#2024

TakeNotesPlease

grinder

Join Date: Jun 2017 Posts: 512

How the **** isn't it reasonable I want decent customer service or just at LEAST to know what's going on with my money? So many miserable brats on here