Fixed

Well you can make withdrawals using Worldpay or deposits with Worldpay. You have a plethora of different options now.

DITTO!

Joey, I have no bank account just PayPal. What are my options? Global poker was original advertised as easy deposit/withdrawal via PayPal.

This looks to be recently changed. I can’t find PayPal anywhere on the site anymore.

This might’ve been worded differently before too, or maybe I just missed it before. Lol’d tho

Originally Posted by JenniGre View Post
Joey, you say WorldPay is an ADDITIONAL option however myself and many others are forced to ONLY deposit/withdrawal via WorldPay. That’s not a choice...

Not everyone has a bank account, and not everyone is comfortable sharing their bank info so what are our options? Your comments always said World Pay was an addition to current options, but it’s the ONLY option to some of us.

I have money I want to withdrawal via the means I deposited it, PayPal, so how can you help me or others? You say one thing and it conflicts with reality. This also happened a few weeks ago with the rattlesnake series and events that followed. What’s going on over there?

yo i never say anything on forums. cause i am thankful for profits where they are. however, i am forced to use bank info when i went to cashout. there is a 3-5 day wait in my email from them... i went from getting paypal within 8-24 hours to now waiting a week.. and it was offered as a extra way to deposit and withdraw not the only way. and your forced to right after you use palpay to fund the account this is terrble. i wouldnt have put money on if i knew it took a week to get it off as other sites can pay instant not a week later.. what is going on down there???? make poker great again wtf is this. i am so displeased at globalpoker right now went from 11 out of 10 to 1 out 10 to me. fix this or ill be leaving soon. im sure others will also.. good day sir.


Hello -------,



Thank you for your recent cash out request. To complete the request, we require some additional information from you.



As part of our efforts to keep our customers' accounts safe, we will need customers cashing out for the first time to complete a one-time identity verification process. Once completed, your cash out requests moving forward shall be processed quickly.



For this one time, we require that you send us 2 different verification documents clearly showing the following information:



1. Valid photo ID showing your complete name, proof of age and physical address. (Driver's License, State/Military ID, Passport, etc)



2. Proof of address - This document cannot be older than 3 months. (Utility bills, bank statements, phone bills, etc)



To avoid additional delays, please ensure any documentation sent is easily readable and in good condition.



Below are some additional specifics concerning what can and cannot be accepted for your supporting document:



• Names must be in full. No nicknames.

• Address: must be physical address including house number present. No PO boxes.

• No disconnection, final or termination of service notices will be accepted.

• At least 80% of the document captured in the photo/scanned image. No covered portions.

• Company or issuing institution present.

• Billing cycle not older than three (3) months.

• Not folded or inside an envelope.

• Not edited or tampered in any way

• Prepaid or debit card statements are not accepted.

• Retail or Store card statement not accepted



Please upload your files through our Help Center via globalpoker.zendesk.com/hc/en-us or email us directly at support@globalpoker.com



Thanks for playing at Global Poker!



Regards,



Global Poker Customer Service



Isabel (Global Poker)

Jun 13, 3:11 PM AWST

Hello ,

Thank you for submitting your documents.

Your documents was previously accepted as valid. To complete the request, please provide us your bank account information.

Please be advised that you are among the group of customers selected to try Worldpay. The world's leading payment processor whom we are currently trying to build a relationship with. In the interest of this trial being successful, you will only be able to make purchases and cash outs using Worldpay.

Please fill out our bank details form through the following link, in order to proceed with your request:

https://globalpoke

Please be careful on filling in the form with your details as we need them to be accurate to avoid any future cash out delays. Make sure that the details matches the information from the bank statement that you provided above.

Congratulations on your winnings and thank you for playing at Global Poker!

Kind regards,
Isabel

Please be advised that you are among the group of customers selected to try Worldpay. The world's leading payment processor whom we are currently trying to build a relationship with. In the interest of this trial being successful, you will only be able to make purchases and cash outs using Worldpay.
DEAR GLOBAL POKER im not intrested in worldpay i had no problem using paypal for cashout. i should have been advised of this before a cashout.. if i can i would only like to use paypal for my withdrawls. also there is huge negative feedback in the community about this move. please cash my money out regularly thank you.

there was one more email telling me i had to then they approved within hours but also said it will be 3-5 days again. make poker great again!

Joey,

Why did you say that world pay was in addition to PayPal when everyone is being forced use world pay.

If you are adding world pay as an option, I should be able to choose do I want PayPal or world pay.

If you are replacing PayPal with world pay then I should not be able to make a decision.

Which is it?


Sent from my iPhone using Tapatalk

I love how they glance over all the angst and frustration and just try to schmooze. Feels like you should shower after reading that garbage.

First, let me make very clear that we understand many of you are unhappy. The reason that I fought to get the feedback form added to the emails that were sent out is because I wanted to make sure that you guys had your voices heard. Please use those forms if you are concerned. It is the best way to have your feelings known in a way I can clearly share with Senior Management.

there was feedback form after withdrawls. i did not get a feedback form of any kind in this forced transition.

When the potato that sent out the email the first day they had no 'comment' link. I was assign my new option today and this is the link I have....

https://globalpoker.zendesk.com/hc/en-us/requests/new

The only problem is, it will likely go to some crackpot/crackhead that was involved in this brainfart of an idea to begin with. I doubt it will have much effect, but they should be aware of how disgusted people are. I really don't want to be this negative/sarcastic, but.....

They really have earned lots of hate mail.

Is Worldpay open for personal use? It looks like its only available for businesses.

you will not receive money via worldpay, they will be paying you via worldpay to your bank account...

Global Poker The next generation poker site where you can legally cash out quickly and securely

please remove quickly and securely please and thank you.
yes remove securely as it takes almost a entire week to receive funds..
there is days i am not sure ill live, or be someones personal loot crate. so unless you plan on delivering the money under normal circumstances (in a jungle,federal prison, prison camp, snow field,mine field, under water, in a cave, on a boat, on a boat with pirates,in a dessert, in a bee hive or anywhere else other then a bank that takes a week. thank you for your time. you can remain enjoying the day.

I am a Canadian with accounts in both countries. Is there a currency conversion fee for Canadians? Do not know which account I should provide because I get a better fee than the banks from transferwise.com

It's a bit of a pain in the ass, but you can get a PayPal Visa card, NetSpend, Neteller, or any prepaid card that is reloadable and get the bank info. Go to their website and look for the direct deposit info. It will have the ABA number and your direct account number. You can receive ACH payments that way. I believe you can attach your PayPal account directly to it, too.

If only Global had a group of people capable of dealing with the public. They could have sent out all this information on the congratulations email notifying you that your option has now been assigned to something few US consumers are aware, yet have probably used many times.

Worldpay converts most currencies. I believe it is set at midnight UTC, so if there is a big swing in currency market, you can request one or the other, or should be able to.

Essentially what's happened is Global moved from San Francisco to Malta and is basically the same as every other crap "US legal" poker site now. Extremely shady business practices imo.

Same here. The gaming experience at global poker just took a dump. Imagine if the site shut down? Pretty sure the actions would be the same, no direct answers, little to no response and money gone forever?

Is this that big of a deal? With direct withdrawals to your bank account, it seems like a better alternative to paypal.

I've been selected to use only MasterCard or Visa and can only get paid directly to my bank account.

Not a big deal if they dont charge fees to deposit and withdrawl.
And we get our money within 24hrs.

We are going from PP to a 3rd world payment processor..... Somewhere in this thread someone posted a link showing the dismal ratings Worldpay has received.

no. its not a big deal, at all...i was clarifying that you dont need a worldpay account to receive your cashouts.........


......

https://www.trustpilot.com/review/worldpay.com

Usually these types of processors take nearly a week for withdrawals. Good bye to fast cashouts probably.

Can someone make a quick tutorial on how to use this Worldpay crap and set up an account? Everything I read on their site says they operate only for businesses. Thanks in advance.