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Global Poker account banned Global Poker account banned

05-14-2021 , 05:10 PM
Hello i have been playing global poker for over a year now from 50nl to 200nl and only played on that site due to how easy to withdraw and deposit money. I was banned around 4 months ago due to charge backs in my account due to fraud and it had been a battle to get my money back. I then got my money back but now they wont respond through support every time i make a new post they revert me back to the other one where i haven't had a response in over 3 months. I was wondering if i put a post on here i would have a better chance of getting my story out there and see if some global poker devs would see my post. I just ask that other global players can bump the post to try and help me to get my account back because i love the site and all i really play on. Thanks in advance!
05-14-2021 , 05:23 PM
You're going to need to explain what the following means, because I don't think it might make sense to anybody. Please take a little more time and be more specific.

"I then got my money back but now they wont respond through support every time i make a new post they revert me back to the other one where i haven't had a response in over 3 months”
05-14-2021 , 05:31 PM
What do you mean by that I feel I said it just fine. There was a incident about me being charged accidently where money was taken from my bank account and never was transferred to my global poker account. I then had to go to my bank and see what happened, i tried going through support but they were no help at all so I then had to file fraud on those deposits to get my money back. I was able to re attain my money through the banks dispute but now I'm not able to get a response from support in over 3 months. Gwen himself reached out asked for my number I then gave him the information he asked for then was never contacted. I then make new post on the zendesk and they send me back to the first post.
05-14-2021 , 07:00 PM
Not sure my opinion is worth much here, but if you made a deposit that didn't hit your account, and then filed for fraud when customer service didn't provide you help you deemed sufficient or timely enough and your bank reversed the charge, I would guess your chances of them letting you play again on the site are slim to none and slim just left town
05-18-2021 , 05:19 AM
Quote:
Originally Posted by GlobalReg
What do you mean by that I feel I said it just fine. There was a incident about me being charged accidently where money was taken from my bank account and never was transferred to my global poker account. I then had to go to my bank and see what happened, i tried going through support but they were no help at all so I then had to file fraud on those deposits to get my money back. I was able to re attain my money through the banks dispute but now I'm not able to get a response from support in over 3 months. Gwen himself reached out asked for my number I then gave him the information he asked for then was never contacted. I then make new post on the zendesk and they send me back to the first post.
Yep you did a charge back your never getting back on. This is not a global issue every site/casino would permaban you the same

      
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