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Global lag is out of control!!!

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08-25-2017 , 07:41 AM

#176

Rutledge Smitty

old hand

Join Date: Oct 2009 Posts: 1,415

Still disconnecting as of last night. Why haven't you added a disconnect time bank yet?

08-27-2017 , 03:11 AM

#177

Big Perm

grinder

Join Date: Nov 2010 Posts: 662

Based on some of the feedback ITT, I played GP again tonight for the first time in several weeks. Put in a short one-hour session with 2 tables, zero disconnects on my end, and no disconnects from anyone else on the tables with me.

This is encouraging. I'd quit playing GP earlier this month until things got sorted out. I'm hopeful the recent changes produce positive results for everyone else as well.

08-27-2017 , 04:17 PM

#178

splayaa

old hand

Join Date: May 2017 Posts: 1,546

Quote:

Originally Posted by Big Perm

I had the same experience on Saturday as well, none for me, and I didn't notice it for others either.

It is for sure encouraging, although I am unwilling to say it is "fixed" which I don't think you are saying that either. But hopefully this is a trend in the correct direction.

08-27-2017 , 05:11 PM

#179

Jbrochu

banned

Join Date: Jan 2005 Posts: 16,052

I'm disconnecting a lot less but saw plenty of other players disconnecting the past few days. But even those seemed less frequent than before.

08-27-2017 , 06:07 PM

#180

Snafu'd

veteran

Join Date: Nov 2005 Posts: 2,128

Quote:

Originally Posted by RikaKazak

River nuts, donk bets, other guy calls, I time out/disconnect and fold.

AWESOME SITE GUYS! SO MUCH FUN!!!

Literally just happened to me too in a $128 pot at .25/.50. Thanks guys I'm sure I was folding that rivered straight!

08-27-2017 , 09:30 PM

#181

GlobalPokerCSadmin

Global Poker Rep

Join Date: Jan 2017 Posts: 381

Hey guys,

I can see from our back end data that the number of disconnects has dropped significantly!

Thank you for your patience with this. We are hopeful that we can now leave this problem in the rear view mirror.

We will of course keep monitoring and if you have any other issues please let us know.

Thanks

Team Global Poker.

08-27-2017 , 10:06 PM

#182

highjumper86

journeyman

Join Date: Feb 2017 Posts: 242

Quote:

Originally Posted by GlobalPokerCSadmin

Don't piss on my neck and tell me it's raining. Disconnects are constant.

08-28-2017 , 09:09 PM

#183

Big Perm

grinder

Join Date: Nov 2010 Posts: 662

Quote:

Originally Posted by highjumper86

Don't piss on my neck and tell me it's raining. Disconnects are constant.

That's not the case for everyone. Mine were constant, but I'm recent hours I've only seen one player disconnect.

Not saying it's perfect by any means, but it has improved on my end. Hopefully the improvement trend continues.

Sent from my MHA-L29 using Tapatalk

08-28-2017 , 11:10 PM

#184

highjumper86

journeyman

Join Date: Feb 2017 Posts: 242

Quote:

Originally Posted by GlobalPokerCSadmin

Hey guys,

I can see from our back end data that the number of disconnects has dropped significantly!

Thank you for your patience with this. We are hopeful that we can now leave this problem in the rear view mirror.

We will of course keep monitoring and if you have any other issues please let us know.

Thanks

Team Global Poker.

https://youtu.be/Mk1SVQziVAE

08-29-2017 , 04:12 PM

#185

RikaKazak

Carpal \'Tunnel

Join Date: Jul 2005 Posts: 9,663

Yesterday the lag wasn't bad at all for me.

Today it has been ****ing HORRIBLE!!! I've disconnected 4ish times and its cost me 1 pot.

I was really hoping after yesterday being so good that it was getting closed to being fixed, today is just as bad as ever though.

09-01-2017 , 02:45 PM

#186

Big Perm

grinder

Join Date: Nov 2010 Posts: 662

I've had a chance to put in several sessions this week, and haven't seen any disconnects on my end. I did see a problem last night where 3 players timed out on their entry blind, but I was able to immediately post. There had to have been some type of disconnect issue that caused it, but it was otherwise a single anomaly in what have been several good sessions.

09-03-2017 , 02:18 AM

#187

AsianBobbaD

newbie

Join Date: Dec 2016 Posts: 28

Yes the lag/connection is still very terrible, and moreover sometimes causes glitches where the fold/call/raise buttons would disappear upon reconnection.

09-03-2017 , 11:16 AM

#188

thegoldenblazer

enthusiast

Join Date: Apr 2017 Posts: 53

What's the highest number of tables you've been able to multitable without the lag just disconnecting you?

09-03-2017 , 08:01 PM

#189

Big Perm

grinder

Join Date: Nov 2010 Posts: 662

Quote:

Originally Posted by AsianBobbaD

Yes the lag/connection is still very terrible, and moreover sometimes causes glitches where the fold/call/raise buttons would disappear upon reconnection.

I'm wondering if there are problems in specific regions, or specific users. Are you noticing anyone else disconnecting at the same tables as you? I ask because I've played quite a bit this weekend, and haven't seen a single disconnect on my end. I've only seen other users disconnect 2-3 times, which would easily be explained by intermittent ISP issues on the user end, rather than the pervasive disconnects I was seeing last month that indicated a problem on GPs platform.

09-03-2017 , 10:30 PM

#190

GlobalPokerCSadmin

Global Poker Rep

Join Date: Jan 2017 Posts: 381

Quote:

Originally Posted by Big Perm

One thing that we did notice when looking for the causes of these disconnects is that Chrome seems to be far less likely to disconnect than other sites.

Without going into exact numbers, Chrome is the most popular browser for our players yet it has the least number of disconnect issues by far.

If you are still having issues and are not using Chrome perhaps download it and give it a go?

09-03-2017 , 11:09 PM

#191

TooTall84

enthusiast

Join Date: May 2017 Posts: 62

I've also played a lot this weekend, 4 tables for the most part, zero lag and zero disconnects. Was playing 12 tables while getting the 200 gold coins flops and no problems there either.

09-03-2017 , 11:23 PM

#192

Big Perm

grinder

Join Date: Nov 2010 Posts: 662

Quote:

Originally Posted by GlobalPokerCSadmin

Yeah, that makes sense. I almost exclusively use Chrome. The lag/disconnect in early August was horrible, but it's been running great since the latest update.

09-04-2017 , 02:35 PM

#193

Jbrochu

banned

Join Date: Jan 2005 Posts: 16,052

I've been on Chrome since I started but was still having problems - though much better lately. Haven't had a single disconnect the last few sessions and have only seen a handful at the tables.

09-05-2017 , 08:04 PM

#194

RikaKazak

Carpal \'Tunnel

Join Date: Jul 2005 Posts: 9,663

The lag has been WAY WAY WAY better for me the past 2 days.

In fact, I can't recall a single instance of a lag/disconnect in the past 2 days, and I've played probably 10ish hours.

Thanks for fixing this

It's way less tilting to play on the site now.

09-05-2017 , 10:42 PM

#195

Rutledge Smitty

old hand

Join Date: Oct 2009 Posts: 1,415

Will also say that haven't experienced any lag or disconnects in the last week or so. Big improvement so far!

09-06-2017 , 09:34 PM

#196

GlobalPokerCSadmin

Global Poker Rep

Join Date: Jan 2017 Posts: 381

Thanks guys, appreciate you coming on and sharing your positive experiences.

Have a good evening!

09-06-2017 , 11:31 PM

#197

highjumper86

journeyman

Join Date: Feb 2017 Posts: 242

Lag was very bad tonight (9/5). Disconnects galore. I use chrome. Just thought Admin would want to know.

09-09-2017 , 12:04 PM

#198

RikaKazak

Carpal \'Tunnel

Join Date: Jul 2005 Posts: 9,663

Lag and disconnects are back for me too. I use chrome.

(3 disconnects and 2 giant lag spikes in 7 minutes)

09-09-2017 , 12:05 PM

#199

RikaKazak

Carpal \'Tunnel

Join Date: Jul 2005 Posts: 9,663

Site is so bad it's unplayable....jesus christ I thought we got past this.

09-09-2017 , 10:55 PM

#200

big bwalz

self-banned

Join Date: Jun 2010 Posts: 949

it's still definitely a problem, not for me personally but every single sng I play pretty much has players disco. Maybe they're on mobile i dunno.

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