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750$ refund needed 750$ refund needed

06-27-2018 , 07:27 PM
I deposited 750$ without realizing it was freakin gold coin only.

I need a refund.

I've contacted support. But I'm looking for secondary consideration.

My screen name is TOVAOD.

Can someone expididite this?

Thanks

Sent from my SM-N950U using Tapatalk
06-27-2018 , 09:16 PM
The idiots who do this should be permanently assigned some kind of special avatar.

Same for the idiots who mistakenly put their emails as their screen name.
06-27-2018 , 09:39 PM
Quote:
Originally Posted by NTellier85
The idiots who do this should be permanently assigned some kind of special avatar.

Same for the idiots who mistakenly put their emails as their screen name.
I disagree. The entire system is different than anything players have ever seen before and this specific option is just mashed in the middle with the rest. Totally understandable that many have made this mistake.
06-27-2018 , 09:55 PM
Quote:
Originally Posted by NTellier85
The idiots who do this should be permanently assigned some kind of special avatar.

Same for the idiots who mistakenly put their emails as their screen name.
HA! That tickled me with the avatar assignment...I was at six tables today and saw at least one email address at each one. I thought to myself (with all the nutjobs out there), wonder if these guys end up with new pen pals by posting their email addresses for everyone to see?!
06-27-2018 , 10:08 PM
I love rec players with their e-mail address as their screen name. I'm tempted to e-mail them and tell them about how much fun I had playing poker with them, and would like to join them at their tables in the future.
06-28-2018 , 07:36 AM
Quote:
Originally Posted by Nahma
I deposited 750$ without realizing it was freakin gold coin only.

I need a refund.

I've contacted support. But I'm looking for secondary consideration.

My screen name is TOVAOD.

Can someone expididite this?

Thanks

Sent from my SM-N950U using Tapatalk
Emailing support and posting here is what you want to do. Also, so far they have taken care of everyone that this has happened to, so I have no reason to believe they won't take care of you as well. With that said, I would imagine support has a lot of their plates at this moment so it may take longer than normal to hear from them.

Also ignore the people in this thread who are poking fun at what you did, its an easy mistake, this system can be very confusing for someone just coming into it. GL and see you at the tables.
06-28-2018 , 08:46 AM
Quote:
Originally Posted by splayaa
Emailing support and posting here is what you want to do. Also, so far they have taken care of everyone that this has happened to, so I have no reason to believe they won't take care of you as well. With that said, I would imagine support has a lot of their plates at this moment so it may take longer than normal to hear from them.

Also ignore the people in this thread who are poking fun at what you did, its an easy mistake, this system can be very confusing for someone just coming into it. GL and see you at the tables.
What splayaa said!

Has anyone from support gotten back to you yet?

Send me a PM with your username if you haven't heard anything in 24 hours
06-28-2018 , 09:49 AM
Quote:
Originally Posted by splayaa
Emailing support and posting here is what you want to do. Also, so far they have taken care of everyone that this has happened to, so I have no reason to believe they won't take care of you as well. With that said, I would imagine support has a lot of their plates at this moment so it may take longer than normal to hear from them.

Also ignore the people in this thread who are poking fun at what you did, its an easy mistake, this system can be very confusing for someone just coming into it. GL and see you at the tables.
Yes I agree with splayaa and apologize for "poking fun" at your current problem of turning $750 into Monopoly Money. Schoolyard banter does not help your situation, hopefully it will be resolved quickly. GL!
06-30-2018 , 02:14 PM
Quote:
Originally Posted by NTellier85
The idiots who do this should be permanently assigned some kind of special avatar.

Same for the idiots who mistakenly put their emails as their screen name.
Are you for real? Get off your high horse!
06-30-2018 , 03:02 PM
Quote:
Originally Posted by samdash
Are you for real? Get off your high horse!
Yep, he's being a di*k.

      
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