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*** PokerStars 7 Software Improvement Thread *** *** PokerStars 7 Software Improvement Thread ***

08-28-2014 , 12:28 PM
Something is wrong with the focus stealing when writing a note in PokerStars 7.

- playing 2 tables
- 'popup table whenever user action is required' is off
- using Keyboard Redirect AHK script

still steal focus from the note while im writing and it's my turn to act. Went back to PokerStars 6, don't have that problem.
08-28-2014 , 03:23 PM
Quote:
Originally Posted by PokerStars Keith
2) If I try to contact support:


I am unable to reproduce this so I'll ask QA to investigate. What is your default browser & version, and your OS?
- Win7 64bit
- Firefox 31.0; using some adons (no-script, ghostery, ad-block+)

Quote:
3) Suggestion: Would be nice, if you would use different colors for each button.


Thanks for the suggestion, though I'm not sure it would be helpful for most people as once you create an account, there is an automatic login prompt each time the client opens, so the vast majority of players never see these two green buttons.

There are drawbacks to making them different colors. In our color scheme, about the only thing we could do is make the Login prompt red or black. Black would demote it, and we really want people to login. Red would make the whole header section look distracting (red / green / gold). Any other color (like blue or orange) would just clash with the design.

So far, we haven't had any complaints about people clicking Create when they meant to click Login. The buttons are pretty much the largest buttons in the client and fairly easy to click.
Its just a minor thing. Maybe you could use the yellow/light golden color from cashier-button, it might already help a little bit. (I missed the right button in a hurry.)
08-28-2014 , 04:15 PM
Quote:
Originally Posted by WdZ
- Win7 64bit
- Firefox 31.0; using some adons (no-script, ghostery, ad-block+)
Thanks! I have been able to reproduce this bug with the support form for .EU client in PS7, and we're looking into solutions for it.
08-30-2014 , 05:31 AM
Just downloaded it last night. 10 asks:

1) If you click the button to register for another SNG of the same type it registers you fine.

Bug: If you click again the message is "registration has closed"

Desired behaviour 1: Message should be "you are already registered for the next SNG"

Desired behaviour 2: To be able to register in advance for the next 5 or whatever SNGs of a particular type. Either by having a server-side waiting list or by having the next X sngs of a particular type already created in the database albeit invisible in the lobby.

2) You can sort live festivals by what tour they are on.

Bug: Not sure if this is a bug or just a data entry issue. Some festivals are on more than one tour, so if you sort by Eureka you don't get the Prague festival in December, because the software thinks it is EPT only.

Desired behaviour: Your data entry people need at least the option to add a second tour that a festival can be on if applicable.

3) Daniel Negreanu.

Bug: In the middle of your software there is a tilting picture of a guy primarily known for live play, who openly says he can't be bothered to leave Nevada for long enough to play a challenge on said software and who is not coming to Pokerstars EPT London because it clashes with a festival sponsored by a rival site.

Desired behaviour. Ok, I know he has fans, so desired behaviour is that clicking on the image would replace the image of him with an image another PS pro or online pro, and clicking again for another person. You could have a choice of several. So instead of everyone having Negreanu we can be fanboys of whoever we want.

4) "listviews" (I was a programmer so I am using listview in the sense meant in the VCL component library circa 2001).

Bug: Sometimes there is a lot of text and you can't see it all even when resizing the columns to see more text (possibly this is where you click on an event under the live menu but it applies anywhere).

Desired behaviour: Try opening up Windows Explorer (I am still on XP but I imagine it is still there on later versions), and set it so it shows the details of files in a list. Now, if you hover with your mouse over the "file type" for a particular file (not directory) a hint will appear with the full contents of that cell, including if it is sized so that you can't see the full contents. I don't know what your guys are working on but if it is VCL based then the property they need to mess with is probably still called showhint.

5) Betting 2/3 pot.

Bug: 2/3 of 180 is not 119. 2/3 of 9 cents is definitely not 5 cents. Really surprised this one isn't fixed from PS 6.

Desired behaviour. I know you have the "round to nearest small blind" option, but for people who don't have that clicked then betting 2/3 should work properly. I imagine the problem is that someone has typed that 2/3 is 0.6666 and then there is another place where the number of cents or tournament chips is rounded downwards rather than either direction to the nearest whole number. They need to change at least one of those things preferably the second.

The next asks all come under the heading of "Why are you doing good things in your EPT TV show/events that you are not incorporating into your software?"

6) Chip graphics

This is the one thing about the software which looks worse than iPoker and the one visual thing that you don't have any choice about. The chips you use in your live EPT events look fantastic - I even tweeted EPT Live asking if they were selling or giving away the old sets at the end of the EPT 10 season. Why not base the ones in your software on those? Also the numerical number of chips now displays next to the chips in a kind of indent in the table. Looked better before with the number just flat on the table.

7) Speaking of the EPT (and rival software), why not show all-in equity during all-ins?

8) This is probably a server side things so possibly outside the scope of PS7, but I'm sure you know who to pass it on to. In tournaments, when you get down to the last 9 (or whatever) of the final table, the table where the last bustout occured closes and the people move to the other table (so it is the same behaviour as when earlier tables close).

Bug: Because the first hand of the final table is just another hand of the table which became the final table, it is possible (and common) for someone to be added to that table in the middle of the blinds and miss the first one or two hands of the final table. There is also a strategic aspect of different levels of desire/priorities of busting someone Vs simply collecting chips if you want your own table to close to get a new draw.

Desired behaviour: Redraw seats for the final table as you do with your TV events. Programmatically the easiest way is probably to re-open an old table and close both pre-existing ones.

9) Following on from 8) - EPT's 8-handed events redraw at 24, 16 and 9 players remaining. They start the unofficial final table at n+1 as you also (I believe) do with 4-handed events online. I'm not clear on why you think this approach is better live but not online.

10) Why not have an EPT or PSLive graphical theme for fanboys like me?

Last edited by LektorAJ; 08-30-2014 at 05:37 AM.
08-30-2014 , 09:56 AM
11) I like the flags in the lobby but as a British person living in Slovakia do I have to have a Slovak flag? Why not make residence the default but allow changes - at least for people like me who have been resident to Pokerstars knowledge in more than one country - but maybe just anyone. You could add flags for Scotland etc.
08-30-2014 , 11:07 AM
Finally remembered the other ept one

12) Tournament chip counts at the table are shown with a dollar sign like on TV poker coverage circa 1998, or a Euro symbol if that is the payout currency. Can we not have it without the symbol?
08-30-2014 , 03:19 PM
When I first started playing on the beta, the table layout changed to the Pokerstars 7 table layout for example able to show 'hands' in the chat window but now whenever I load up the beta the layout goes back to the old layout, i've look in settings but cant find the solution. Any ideas?
08-30-2014 , 04:09 PM
Quote:
Originally Posted by trh16
When I first started playing on the beta, the table layout changed to the Pokerstars 7 table layout for example able to show 'hands' in the chat window but now whenever I load up the beta the layout goes back to the old layout, i've look in settings but cant find the solution. Any ideas?
You need to modify your Table Theme to select the new Mercury theme.
08-30-2014 , 04:34 PM
Quote:
Originally Posted by P0k3Y
I see from your screenshot that you have the highlight color as yellow. When you have hotkeys turned on and you move the mouse over the table the border should go yellow. does it do that? In Mercury theme you see the Hotkey icon at the top try toggling that and see if it works.
If you uninstall the software your settings and user.ini are preserved so that's not a problem. let us know if that works. Also are you using the latest PS client or the beta client? remove all PS clients and reinstall from the website then if it's not already in PS7 mode just click the link to "Try PS7"
Yeah, the highlight color (yellow) is showing up on the table that is currently active, so hotkeys are definitely turned on. I can also see the hotkey icon at top of mercury table theme and that is active - it's red however, don't know if it should be green or if red is the right color?

So, I did uninstall all Stars clients (regular and beta) and installed the newest PS client, clicked try PS7 and I'm back to PS7 (build 8420). However, hotkeys are still not working after doing this reinstall. So yeah, I really don't know why it's failing atm, but it still does.
08-30-2014 , 05:20 PM


Suggestion: I assume most players, like myself, have their VPP goal memorized and rarely change it so there's no point in having it permanently visible. Please change the numeric value to the VPP gained instead (ie, the actual progress), or add an option to change between the two.
08-30-2014 , 06:31 PM
Oh, and I can't seem to find the option [ ] minimize lobby when opening table in PS7, have gone through settings and tools twice now.

Bug: I have saved zoom limits in my favorites from the main lobby, but when I'm at a table the star is grey and not golden - then when I click on it, it saves the limit twice in my favorites.

Last edited by PandaLife; 08-30-2014 at 06:36 PM.
08-30-2014 , 07:05 PM
Quote:
Originally Posted by PandaLife
Oh, and I can't seem to find the option [ ] minimize lobby when opening table in PS7, have gone through settings and tools twice now.
Lobby/Lobby Display -> scroll down to 'Other Lobby Settings'
08-31-2014 , 07:28 AM
Quote:
Originally Posted by LektorAJ
Just downloaded it last night. 10 asks:

2) You can sort live festivals by what tour they are on.

Bug: Not sure if this is a bug or just a data entry issue. Some festivals are on more than one tour, so if you sort by Eureka you don't get the Prague festival in December, because the software thinks it is EPT only.

Desired behaviour: Your data entry people need at least the option to add a second tour that a festival can be on if applicable.
To clarify this one. Prague 2013 is there as being Eureka and not EPT. Prague 2014 is EPT and not Eureka.
08-31-2014 , 09:01 AM
Alongside the favourites you could have a "recent games" list showing the game-types a person has played in recently. Betfair (ipoker) has this and if you mostly play the same things then it's more convenient than favourites (as it requires no management on the part of the user).
08-31-2014 , 09:13 AM
I'm looking now at the Sunday storm 1+R FPP sng satellite lobby now registering. In PS7, there is a kind of lag, where the number of entries so far shows as 65 and the prize pool shown on the home tab also says 65 FPP, but the prize pool on the bar at the top is still at 64 FPP. When opened in PS6 style lobby these two numbers move together in lock-step.
08-31-2014 , 09:52 AM
Playing the 1FPP satellite. With the auto add-on box checked, a pop-up comes during the break and says "1 FPP were removed from your balance" or something.

If it is 1 of something it should be "has been", or if you really insist, at least make it "was"
08-31-2014 , 11:42 AM
I like the mercury theme from PS7 with the option to collapse the chat, but I would be nice when you want to make a note, the chat expands when you use the right mouse click on a player to make a note.

(not sure whether this is doable, but just shouting some stuff:P)

Last edited by S. Nejra; 08-31-2014 at 11:54 AM.
09-01-2014 , 03:59 PM
More from me.

I don't like the scroll bar on the side of the infobox (when playing a tournament). Not sure of the solution, but two pieces of information in the infobox are already displayed in the top right hand corner of the screen, so they could be removed or at least moved to the bottom.

Also where you can choose an avatar, in the player images gallery, under Poker there is an Avatar called "Suicide King". Based on other threads on this forum, if anyone mentions suicide in the chatbox a moderator immediately comes and unless there is a good explanation wecare@pokerstars get in touch with the person and usually boot them from the site for their own good. Don't you or someone higher up in PS want to rename that image?

Another feature request. Some rival software displays the user's absolute hand strength (e.g. Two pair - Queens and Fours) which is a help for total beginners learning the game. Obviously it should be possible to turn off for advanced users.
09-01-2014 , 10:17 PM
Quote:
Originally Posted by zilblitz
Hey guys - I set up about 5 SNG filters for different buy-in levels, but then when I logged out of PS they all disappeared. I created a test filter a moment ago, logged out and logged back in, but this one did not disappear. Are the filters just intended to be temporary? Thanks
FWIW, if I create multiple filters by using the copy button, they seem to have a greater probability of randomly disappearing versus creating each one from scratch.
09-02-2014 , 06:26 PM
Quote:
Originally Posted by randomuser1
Also, why the F***K do you open a web browser window when i CLOSE THE CLIENT??? annoying as f***k
+1
09-03-2014 , 08:18 AM
We really need to get rid of this Summer Daily challenge info box everytime we switch tabs. Also, when one favorites a tournament, it would be nice to not have re-fav it everytime the guarantee changes. Surely this has all been brought up before. Just wanted to +1 these two.
09-03-2014 , 12:10 PM
Quote:
Originally Posted by LektorAJ
Just downloaded it last night. 10 asks:
I can safely say you've ended up with more than 10. Let's get cracking.

Quote:

1) If you click the button to register for another SNG of the same type it registers you fine.

Bug: If you click again the message is "registration has closed"

Desired behaviour 1: Message should be "you are already registered for the next SNG"

Desired behaviour 2: To be able to register in advance for the next 5 or whatever SNGs of a particular type. Either by having a server-side waiting list or by having the next X sngs of a particular type already created in the database albeit invisible in the lobby.
Added to list of suggested improvements.

Quote:
2) You can sort live festivals by what tour they are on.

Bug: Not sure if this is a bug or just a data entry issue. Some festivals are on more than one tour, so if you sort by Eureka you don't get the Prague festival in December, because the software thinks it is EPT only.

Desired behaviour: Your data entry people need at least the option to add a second tour that a festival can be on if applicable.
Eureka Prague will have it's own entry in there once it's been added. We simply haven't uploaded that entry yet.

Quote:
3) Daniel Negreanu.

Bug: In the middle of your software there is a tilting picture of a guy primarily known for live play, who openly says he can't be bothered to leave Nevada for long enough to play a challenge on said software and who is not coming to Pokerstars EPT London because it clashes with a festival sponsored by a rival site.

Desired behaviour. Ok, I know he has fans, so desired behaviour is that clicking on the image would replace the image of him with an image another PS pro or online pro, and clicking again for another person. You could have a choice of several. So instead of everyone having Negreanu we can be fanboys of whoever we want.
Added to list of suggested improvements.

Quote:

4) "listviews" (I was a programmer so I am using listview in the sense meant in the VCL component library circa 2001).

Bug: Sometimes there is a lot of text and you can't see it all even when resizing the columns to see more text (possibly this is where you click on an event under the live menu but it applies anywhere).

Desired behaviour: Try opening up Windows Explorer (I am still on XP but I imagine it is still there on later versions), and set it so it shows the details of files in a list. Now, if you hover with your mouse over the "file type" for a particular file (not directory) a hint will appear with the full contents of that cell, including if it is sized so that you can't see the full contents. I don't know what your guys are working on but if it is VCL based then the property they need to mess with is probably still called showhint.
Good point. Added to list of suggest improvements.
Quote:

5) Betting 2/3 pot.

Bug: 2/3 of 180 is not 119. 2/3 of 9 cents is definitely not 5 cents. Really surprised this one isn't fixed from PS 6.

Desired behaviour. I know you have the "round to nearest small blind" option, but for people who don't have that clicked then betting 2/3 should work properly. I imagine the problem is that someone has typed that 2/3 is 0.6666 and then there is another place where the number of cents or tournament chips is rounded downwards rather than either direction to the nearest whole number. They need to change at least one of those things preferably the second.
Known issue, it's on the roadmap for an upcoming build.

Quote:
The next asks all come under the heading of "Why are you doing good things in your EPT TV show/events that you are not incorporating into your software?"

6) Chip graphics

This is the one thing about the software which looks worse than iPoker and the one visual thing that you don't have any choice about. The chips you use in your live EPT events look fantastic - I even tweeted EPT Live asking if they were selling or giving away the old sets at the end of the EPT 10 season. Why not base the ones in your software on those? Also the numerical number of chips now displays next to the chips in a kind of indent in the table. Looked better before with the number just flat on the table.
Added to list of suggested improvements
Quote:
7) Speaking of the EPT (and rival software), why not show all-in equity during all-ins?
This has been discussed back and forth. At this time I'm not aware if a change is coming, but I'll +1 you to the list of players wanting this.

Quote:
8) This is probably a server side things so possibly outside the scope of PS7, but I'm sure you know who to pass it on to. In tournaments, when you get down to the last 9 (or whatever) of the final table, the table where the last bustout occured closes and the people move to the other table (so it is the same behaviour as when earlier tables close).

Bug: Because the first hand of the final table is just another hand of the table which became the final table, it is possible (and common) for someone to be added to that table in the middle of the blinds and miss the first one or two hands of the final table. There is also a strategic aspect of different levels of desire/priorities of busting someone Vs simply collecting chips if you want your own table to close to get a new draw.

Desired behaviour: Redraw seats for the final table as you do with your TV events. Programmatically the easiest way is probably to re-open an old table and close both pre-existing ones.

9) Following on from 8) - EPT's 8-handed events redraw at 24, 16 and 9 players remaining. They start the unofficial final table at n+1 as you also (I believe) do with 4-handed events online. I'm not clear on why you think this approach is better live but not online.
I'll speak with the team about why this is the case today. I'm thinging it's been brought up in the past and likely the cost to change is greater than the implied benefit.

Quote:
10) Why not have an EPT or PSLive graphical theme for fanboys like me?
We will be adding new themes when time allows. I wouldn't be shocked to see EPT, WCOOP, etc added in.

Quote:
Originally Posted by LektorAJ
11) I like the flags in the lobby but as a British person living in Slovakia do I have to have a Slovak flag? Why not make residence the default but allow changes - at least for people like me who have been resident to Pokerstars knowledge in more than one country - but maybe just anyone. You could add flags for Scotland etc.
In the Image Gallery, Scotland is now there and you can select it if you'd like.

Quote:
Originally Posted by LektorAJ
Finally remembered the other ept one

12) Tournament chip counts at the table are shown with a dollar sign like on TV poker coverage circa 1998, or a Euro symbol if that is the payout currency. Can we not have it without the symbol?
Something that's been discussed around the office and hasn't yet been changed, likely because it's never really brought up that often.

Quote:
Originally Posted by LektorAJ
Alongside the favourites you could have a "recent games" list showing the game-types a person has played in recently. Betfair (ipoker) has this and if you mostly play the same things then it's more convenient than favourites (as it requires no management on the part of the user).
Click on the 'star + ' icon after you've played a game in your current session for that favorite game type. You should see previously played games there.

Quote:
Originally Posted by LektorAJ
I'm looking now at the Sunday storm 1+R FPP sng satellite lobby now registering. In PS7, there is a kind of lag, where the number of entries so far shows as 65 and the prize pool shown on the home tab also says 65 FPP, but the prize pool on the bar at the top is still at 64 FPP. When opened in PS6 style lobby these two numbers move together in lock-step.
I'll mention this to the developers, I do see few second delay.


Quote:
Originally Posted by LektorAJ
Playing the 1FPP satellite. With the auto add-on box checked, a pop-up comes during the break and says "1 FPP were removed from your balance" or something.

If it is 1 of something it should be "has been", or if you really insist, at least make it "was"
Noted for the developers to improve.


Quote:
Originally Posted by LektorAJ
More from me.

I don't like the scroll bar on the side of the infobox (when playing a tournament). Not sure of the solution, but two pieces of information in the infobox are already displayed in the top right hand corner of the screen, so they could be removed or at least moved to the bottom.
Noted as a suggested improvement.

Quote:

Also where you can choose an avatar, in the player images gallery, under Poker there is an Avatar called "Suicide King". Based on other threads on this forum, if anyone mentions suicide in the chatbox a moderator immediately comes and unless there is a good explanation wecare@pokerstars get in touch with the person and usually boot them from the site for their own good. Don't you or someone higher up in PS want to rename that image?
The Suicide King card description pre-dates PokerStars, much like the One Eyed Jack, which is why it's currently listed as its popular name in the Poker category. However I'll take your comment to the team for review.

Quote:
Another feature request. Some rival software displays the user's absolute hand strength (e.g. Two pair - Queens and Fours) which is a help for total beginners learning the game. Obviously it should be possible to turn off for advanced users.
We have a request to add this into our tables but we don't have an ETA yet on when it will be available, with as you suggest the option to remove it.
09-03-2014 , 12:12 PM
Quote:
Originally Posted by Aaralynn
We really need to get rid of this Summer Daily challenge info box everytime we switch tabs. Also, when one favorites a tournament, it would be nice to not have re-fav it everytime the guarantee changes. Surely this has all been brought up before. Just wanted to +1 these two.
Noted both for the developers.
09-03-2014 , 12:16 PM
Quote:
Originally Posted by S. Nejra
I like the mercury theme from PS7 with the option to collapse the chat, but I would be nice when you want to make a note, the chat expands when you use the right mouse click on a player to make a note.

(not sure whether this is doable, but just shouting some stuff:P)
Agreed. We'll get this fixed.
09-03-2014 , 12:21 PM
Quote:
Originally Posted by Baobhan-Sith


Suggestion: I assume most players, like myself, have their VPP goal memorized and rarely change it so there's no point in having it permanently visible. Please change the numeric value to the VPP gained instead (ie, the actual progress), or add an option to change between the two.
Added to list of suggested improvements, thank you.

      
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