Quote:
Originally Posted by LostOstrich
Scenario: You're in charge of MTTs on the world's biggest online poker site. Traffic is dropping, and there's a huge football tournament starting this weekend that, coupled with the hot weather around Europe and historical seasonal trends, suggests things are about to get a whole lot worse. All signs suggest the flagship tournament, the Sunday Million, will overlay significantly for the next few weekends.
Option 1: Label it the "Sunday Million Football Special", offer free satelite tickets as a deposit bonus, run a series of huge value sats with tickets earned through sports betting and other challenges to attract fun players, run a series of rake-free sats (awarding must-play tickets) to attract and reward regular players, offer discounted SM tickets in the VIP store, launch a PR offensive promoting the OG of poker tournaments. If it still overlays, tell the world about the free money Stars is giving away, and do the same again next weekend. Take comfort in the knowledge that the tens of thousands you're losing in overlay is a drop in the bucket compared to the millions you'd lose if you devalued the brand of the Sunday Million. Defend the brand at all costs. Show some heart, and reassure the poker community that you're fighting to preserve the game we all love.
Option 2: Make it re-entry.
gjge
Agree with this 100% My first thought when i saw you had made the milly unlimited re entry was sadness that you have let your flagship tournament lose all its prestige and took a lazy way to maintain its guarantee instead of i don't know throwing a small amount of money at it and doing something innovative to not degrade the most recognisable online mtt into a gimic. And your argument of cutting rakeback to protect the weaker players is now exposed as a barefaced lie (not that i needed this to know in my own mind anyway) when you make the milly this format which will dramatically reduce recreational players chances.
1 Re entry while still **** i think would of been greeted a lot more receptively as it would be seen as a case of well we don't want to do this but we need to keep the 1 mil GTD and this is a way to achieve this with a view of reverting it back to vanilla after the wsop/Euro 2016. Going for unlimited re entries which i doubt will ever be reverted just shows you see the milly as your biggest mtt cash cow and may as well get as much rake as possible and screw the recreational players in the process.
So disappointed but i guess we should've seen this coming with how amaya buy and destroy companies. Didn't ongame used to have some decent liquidity? Don't even know if they exist now.
Quote:
Originally Posted by ac3play
Dear Pokerstars Customer Support,
You will not see me in the Sunday Million anymore. Once again you have managed to take a step in the wrong direction. The snowball effect of the business decisions you make will hurt so much, it's beyond any sane mind why and how any of this makes sense to the people in charge.
I am still playing on your site, it's just the volume that is lower. Much lower than 3 months ago and much much much lower than 6 months ago. By the end of the year I wouldn't be surprised if I play only a handful of tournaments on your site.
I am not the only one and we all have alternatives, believe it or not. Very attractive alternatives. With every negative change on your site, there are two or more positive changes the smart company makes on another site.
Kind regards,
Adrian
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I will post the response I get, just for the fun of it
Will lay 2-1 that you get a generic template response that addresses a issue you are barely discussing with them.