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****Official PartyPoker/Bwin 2015 MTT Discussion Thread**** ****Official PartyPoker/Bwin 2015 MTT Discussion Thread****

05-16-2017 , 02:23 PM
Quote:
Originally Posted by FrreshPrince
@colette:
will there be a new loyalty program for bwin users as well?
I think you mentioned something along those lines a few days ago!?
I guess so but as I have said before I dont work for the bwin team
I have no details or timeline to share sorry
Best to reach out to your CS team
05-16-2017 , 02:26 PM
Quote:
Originally Posted by partane
My experiences with Partypoker livesupport:

Friday 12/05

I contact them and ask about what will happen to extra tickets won from 44$ satellites. I'm asked to wait and told I will receive answer by email. I will never receive any email.

Saturday 13/05

My friend asks about tickets from livesupport gets answer:

"As per the terms and conditions I see it states: • Powerfest tickets and packages whether bought via the points store, won in satellites or awarded as part of any promotion or goodwill will have a maximum validity of May 22nd 2017. Any unused tickets which remain in player accounts after which will be forfeited."

Sunday 14/05

I read saturday your message from 2+2 where you say tickets will be converted to T$ so I ask them again if they can confirm this. I've told I receive answer by email.

Monday 15/05

Spoiler:


Same day in the evening I receive email tickets have been converted to tournament dollars, but my account has been closed. I ask from livesupport and they tell me to wait more information by email.

Tuesday 16/05

I get email where it's said my account has been created using "incorrect data" and will remain closed and I need to make new account. I ask from livesupport and they tell me "unfortunately T$ or tournament tickets cannot be transferred to new account" because I've broken the rules.

So pretty much I've done all I can to solve this with support team, if you want more information I can send you by pm.
Send PM with all details and username

Quote:
Originally Posted by Elmagico19A1
Collete. I can't buy anything in the points store. The shop shows no prices for tournament tickets/tournament dollars etc etc. How do I solve this problem since I like to use my remaining points.
Works fine for me
Can you ensure you have the latest version updated and restart please
05-16-2017 , 02:44 PM
Quote:
Originally Posted by Party_Rep
Send PM with all details and username
It seems I don't have enough posts here to send PM. Can I send you email?
05-16-2017 , 02:53 PM
[QUOTE=partane;52223325]It seems I don't have enough posts here to send PM. Can I send you email?[/QUOTE

colettepartypoker@gmail.com

Sure - I can not guarantee I can help but I can certainly try
05-16-2017 , 07:21 PM
Congratz for breaching $3M prize pool @ SHR. And late reg is still on. Wouldn't have expected it to go over that, although expected it to reach that guaranteed.

With that and $1M getting much nearer with it's guaranteed last Sunday looks like vanilla series have got through with it's purpose. Would still hope if you could bring up some non-vanilla events to these serieses and PLO imo. should've been re-entry (suits better than @ Hold'em) and 15 lvl latereg, it would have smashed even bit larger guaranteed. I am sure one daily 5/22/109 event stack (like 19:00 CET) added which would have featured PLO / PLO8 / NLO8 / rebuys / maybe SKO Hold'em / why not even 7 card stud would have brought more rec players in Hold'em events too.
05-16-2017 , 07:22 PM
damn 25k got bigger than the one on stars. congrats
05-16-2017 , 07:34 PM
Congrats!
05-16-2017 , 08:05 PM
Quote:
Originally Posted by Fanta Pomelo
damn 25k got bigger than the one on stars. congrats
05-16-2017 , 08:39 PM
Won 2 tickets for the next 215 1kk gtd, if i not use both of them reentering, will be converted to T$ later?
05-16-2017 , 08:51 PM
amazing news wrt rakeback program. thank you!
05-16-2017 , 08:53 PM
Quote:
Originally Posted by Party_Rep
All - as you are aware our new loyalty program will launch on the 22nd May

Our blog article has all you need to know... https://goo.gl/xXi5as

Its simple - we are offering up to 40% cash back weekly - cash in your account every Monday
Every $1 spent in rake equals 1 point , accumulated points are exchanged for cash - the min exchange is 25 points for $5 cash
As we promised - its straightforward and simple, no gimmicks

Feedback appreciated

Colette

Ok just to make this clear, if I don't Opt-in at least once a weak when playin poker on your site, I will not get a single penny in rakeback?!
Is this your understanding of "fair and simple" when most of the recs (and even regs) wont ever realize this?!

I love the way party developed the tourney schedule but thats just another hidden money grab after giving mtt tickets those ridiculous expiration dates.
05-16-2017 , 09:12 PM
Regarding OPT IN situation it is a tech issue but we did not want to delay the launch as we promised the players 22nd May.

I promise that I lobbied and stressed the importance of this from the start when I heard about the program that we needed to be transparent and that's what we will aim to be.

Hopefully its fixed ASAP so you don't have to OPT IN every week, I understand that is FAR from GTO solution.

Regarding Platinum Elite, details will be released shortly, it will be comparable to some of the best "VIP" loyalty systems that you are familiar with. If anybody is interested in becoming Platinum Elite, message me on 2p2 from tomorrow and I will get back to you all ASAP.

Thanks
Patrick
05-16-2017 , 09:46 PM
Possible rsa token?
05-16-2017 , 11:01 PM
Quote:
Originally Posted by user12345
What happened to daily 109 plo 5k on party?
Why have you removed 109 plo?
05-17-2017 , 12:54 AM
sent that message to pads but i still want to leave it here, party has been a totally joke, i've delt with the support so many times and its worst and worst, the software sux in so many ways (ok, new one is coming, lets see) the security is total absurd when u think the tournaments they run (the guy win that 25k super high roller and has to wonder if he is not going to get hacked and then another big issue with the cashout...
"hey bud
Just want to say that winning at party has been a pain
takes forever to actually cashout the money
the email support is a totally joke, party has to improve in that area, otherwise its allways gonna be like that
havig good tourneys isnt even close to enough if everything else is bad, those bad experience just make people stop playing"
05-17-2017 , 02:08 AM
Yo Collette what I gotta do to get emails from party regarding promotions/changes etc? I'm sure I did up until the last few months. Both my housemates get emails and I'm the only one with Palladium cry cry. Feeling left out.
05-17-2017 , 05:53 AM
Your coders should really hurry up proper replayer for the sake of railing.. or even for players to replay the hands during the session.
05-17-2017 , 07:34 AM
Quote:
Originally Posted by Kelvin Kerber
sent that message to pads but i still want to leave it here, party has been a totally joke, i've delt with the support so many times and its worst and worst, the software sux in so many ways (ok, new one is coming, lets see) the security is total absurd when u think the tournaments they run (the guy win that 25k super high roller and has to wonder if he is not going to get hacked and then another big issue with the cashout...
"hey bud
Just want to say that winning at party has been a pain
takes forever to actually cashout the money
the email support is a totally joke, party has to improve in that area, otherwise its allways gonna be like that
havig good tourneys isnt even close to enough if everything else is bad, those bad experience just make people stop playing"
Can you please send me a PM and detail your issues experienced with the CS team This is an area we are currently focused on improvement and any feedback would be appreciated


Quote:
Originally Posted by Ist Das Crazyboi
Yo Collette what I gotta do to get emails from party regarding promotions/changes etc? I'm sure I did up until the last few months. Both my housemates get emails and I'm the only one with Palladium cry cry. Feeling left out.
Contact Customer service and they can advise/reset your settings


Quote:
Originally Posted by jayme87
Possible rsa token?
As I have stated previously - the partnership with the RSA provider ended sometime ago We have looked into a new secure system however other items have taking priority I will again raise it with the team for review
05-17-2017 , 08:38 AM
Quote:
Originally Posted by Party_Rep

As I have stated previously - the partnership with the RSA provider ended sometime ago We have looked into a new secure system however other items have taking priority I will again raise it with the team for review
why not use the google authenticator? just like neteller
05-17-2017 , 08:54 AM
Would be nice if you implement something similar like stars extra security. This is very simple but helps you from getting hacked/keylogged because you have to type in a 6 digit code with your mouse everytime you log in.

https://gyazo.com/bda81449e4dae6260281257aa1cecf7e
05-17-2017 , 09:01 AM
For the next power series, could you focus on having fewer events and making them bigger instead? Like scoop.

Having 1000s of identical small gtd's events everyday are not very exiting, especially when most events are VERY similar to the regular schedule anyway (and those tourneys would run anyway during series)

Missing out on $215 events during weekdays is very sad to see, just look how popular they all are on sundays.
05-17-2017 , 09:36 AM
Please change filters to ones where u can type what buyin range you wanna see. Really tilts me to have to weed through all 530s and satties n shiit to get to my vanilla 22-109s it's actually incredibly annoying and has been forever
05-17-2017 , 11:39 AM
Quote:
Originally Posted by blakkman08
Please change filters to ones where u can type what buyin range you wanna see. Really tilts me to have to weed through all 530s and satties n shiit to get to my vanilla 22-109s it's actually incredibly annoying and has been forever


+1 to have sattys gtfo and custom buy in range would be the nut, even 888 has slider bar cutom buy in range (i went there)
05-17-2017 , 06:59 PM
Quote:
Originally Posted by Party_Rep
As I have stated previously - the partnership with the RSA provider ended sometime ago We have looked into a new secure system however other items have taking priority I will again raise it with the team for review
And as we players have stated previously, its COMPLETELY UNACCEPTABLE that players funds are not more secure, and the issue will be brought up again and again until this joke of a situation is fixed.

I will not be a regular player on the site until that is fixed, and I literally have raked the most money of any online poker player the past 3 years
05-17-2017 , 07:39 PM
Quote:
Originally Posted by jdawg91
And as we players have stated previously, its COMPLETELY UNACCEPTABLE that players funds are not more secure, and the issue will be brought up again and again until this joke of a situation is fixed.
This. Google authenticator please.

      
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