also ub support is the nut worst. I sent a long email explaining the situation and got this back:
Thank you for your email.
For security reasons, we cannot provide any information to a third party about somebody else's account.
Even so, let us thank you for your help and for your preference.
Do not hesitate on letting us know if you need anything else.
Best Regards,
Michelle
Security Department
UB.com (
www.ub.com) - Raise. Stack. Own
We've got your back. Our Security Team lets you play with confidence.
wtf does that even mean.